Be Notified Instantly
Get real-time email and SMS feedback alerts for all new feedbacks and negative feedbacks. With instant alerts, you can take immediate corrective action to resolve queries and talk to miffed customers.
- Alerts for negative and new feedbacks
- Instant Email & SMS Alerts
- Alert multiple people together
- Take immediate corrective action
Set Negative Score for Alerts
For each survey, set the value for negative score and configure alerts based on the value set to instantly be notified of unhappy customers.
Daily, Weekly, Monthly Digests
Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, NPS and more and stay notified.
Close Feedback Loop
With instant alerts and notifications, you can take immediate action to resolve issues and make amends and close the feedback loop.
Take feedback across multiple channels
Tablets & Kiosks
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Send emails with survey links to customers to give feedback or embed survey questions within email.
Create and add online surveys on your website or send survey links to get feedback from customers.