BEST FREE SURVEY MAKER TOOL
Collect unlimited feedback responses with Product Feedback and Website Surveys for free. Develop feedback-driven business strategies and enhance client satisfaction & customer loyalty using CES, NPS & CSAT surveys.
Sign up now for free and start taking customer feedback in minutes!
USE CASES OF zonka feedback's FREE ONLINE SURVEY SOFTWARE
Make your product experience stand out by collecting and nurturing feedback. Increase product stickiness & reduce churn with feedback-driven decisions.
Improve your website experience & conversions with real-time feedback from website visitors to optimize content and UI/UX strategy.
Let your customers know that you care. Use non-intrusive feedback button everywhere within your product & website to collect useful customer insights.
BEST FREE ONLINE SURVEY TOOL - WE MEAN IT!
When we say free, it actually means FREE!
Unlimited Survey Responses
Collect unlimited website feedback for free and get real-time notifications for all of'em!
Get monthly reports with a detailed summary of all responses and CX metrics.
Access to Unlimited Users
Add your entire CX team, marketing department, sales reps, managers, shareholders, etc.
FREE NPS SURVEY MAKER
Free NPS Survey Builder
Ask NPS Survey Questions from your existing employees and customers.
Get Actionable NPS Insights
Know your Net Promoter Score and get a summary of NPS questions and responses.
Get real-time notifications
Distribute surveys, track your NPS score and get real-time NPS response notifications.
FREE CSAT SURVEY MAKER
Choose from a range of interactive Customer Satisfaction (CSAT) Survey Questions for free:
BENEFITS OF FREE SURVEY MAKER APP
Use our WYSIWYG survey builder to create mobile-responsive & interactive surveys. Customize surveys as per your brand identity. Add media, rating scales, buttons, and much more.
Develop customer-centric and data-driven strategies to improve customer experience. Measure customer loyalty and customer satisfaction through CSAT, CES and NPS surveys for free.
Choose from 500+ free survey templates or create surveys from scratch to fit all industries, businesses of all sizes, survey time, all customer touch-points and use cases.
Increase customer loyalty by acknowledging and rewarding customers with the most constructive feedback. Address negative feedback with real-time survey alerts, and reduce churn.
ACTIONABLE FREE SURVEY SOFTWARE
Know exactly what customers, employees and all survey respondents have to say in real-time, all in your response inbox. Monitor feedback and survey responses to engage with unacknowledged feedback and leverage positive survey responses!
Too much data to find? 'Just Search'
Search an email using full or a part of the survey respondent's name or his/her feedback.
Use date filter to view survey responses received on, before, after and between a specific data.
Anything you want to Filter!
Every data collected from customers - name, day(s) and time of survey response to time zone, etc., we've got a filter for it!
Tag inbox responses to categorize them as per your specific feedback campaigns, new product offerings, or even good, bad and neutral CSAT, CES and CES scores.
Assign Tasks to Different Teams
Automate feedback communication between different teams. Let CX team address customer issues while Marketing team strengthens their review marketing.
Know your customers, employees or any stakeholder by tracking their feedback activities automatically mapped with their attributes in Zonka Feedback.
FREE SURVEY REPORTS
Collect actionable feedback data with free website feedback widget. Evaluate your product and see if the changes actually resonate with your customers.
Track your CES, NPS and CSAT score in real time.
Get quantitative answers to make data-driven decisions.
Know if you need to change the question or survey placement.
FREE SURVEY MAKER FEATURES at every step!
Packed with more features than any other free survey tool in the entire world at every step!
Creating a survey should be as smooth as signing up. And our Survey Wizard takes care of that!
Free Survey templates
500+ free templates at your disposal so you can take feedback right away!
Choose what you want to survey - Website, Product, Employees, Customer, and more.
Create mobile-responsive and 100% customized surveys without any pay-wall or customization restrictions.
Choose from text boxes, date formats, buttons, check-boxes, and image uploads to capture any detail.
Rating Scales of all Kinds
Right from star-rating, heart-rating, and emoticon-rating to Likert Scales, and NPS Scale, we've got them all for you!
Centre Stage for your Brand
Add your logo, change the background, and customize the survey's look and feel so it resonates with your customers.
Organize Feedback with Ease
Add survey details like internal names and descriptions to streamline internal feedback management.
Zonka Feedback's free survey tool makes feedback easy and fun for you and your customers!
Survey Website Visitors
Use the feedback widget on your website to get critical feedback and constructive suggestions from your visitors.
Get Product Feedback
Empower your product managers to improve the product experience during internal testing and after the product launch.
Analyze survey responses, and all CX metrics like NPS, CES, and CSAT scores.
Survey Response Reports
Get a bird's eye view of the survey responses and see your overall CSAT scores along with survey questions and survey respondents' choice of answers.
Get all responses in your survey inbox to view feedback. Just like any other mail inbox, the inbox is auto-categorized as 'Read' and 'Unread'. You can also Archive emails.
Keep your feedback managers and customer success team in loop with real-time Notifications through email and Slack.
Notifications on Slack
Set up new survey response notifications to Slack Users and notify the Slack channel in real-time
Notifications on Email
Set up response notifications to receive real-time notifications on email every time a new response has bee submitted.
Industry leaders around the world are using Zonka Feedback's free survey software.
Let your customers guide you to success with their feedback because #FeedbackMatters.
Surveys per month