right_arrow_blueIntroducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more

Zonka Feedback gets smarter with AI: Build smarter surveys, unlock deeper insights ➝

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BEST FREE SURVEY MAKER TOOL

Survey your Customers & Get Feedback for Free

Collect unlimited feedback responses with Product Feedback and Website Surveys for free. Develop feedback-driven business strategies and enhance client satisfaction & customer loyalty using CES, NPS & CSAT surveys.

Sign up now for free and start taking customer feedback in minutes!

  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
Survey your Customers & Get Feedback

10 million+ Surveys | 2,000+ Businesses | 30+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

USE CASES OF zonka feedback's FREE ONLINE SURVEY SOFTWARE

Listen and Take Action when it matters the most

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Product Feedback

Make your product experience stand out by collecting and nurturing feedback. Increase product stickiness & reduce churn with feedback-driven decisions.

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Website Feedback

Improve your website experience & conversions with real-time feedback from website visitors to optimize content and UI/UX strategy. 

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Feedback Button

Let your customers know that you care. Use non-intrusive feedback button everywhere within your product & website to collect useful customer insights.

BEST FREE ONLINE SURVEY TOOL - WE MEAN IT!

Seriously Unlimited Features!

When we say free, it actually means FREE! 

  • message-circle-newUnlimited Survey Responses

    Collect unlimited website feedback for free and get real-time notifications for all of'em!

  • file-textMonthly Digest

    Get monthly reports with a detailed summary of all responses and CX metrics.

  • bar-chart-2Access to Unlimited Users

    Add your entire CX team, marketing department, sales reps, managers, shareholders, etc.

Try Online Survey Maker For Free!
Seriously unlimited
Free survey maker

FREE NPS SURVEY MAKER

Know your Promoters & Detractors

  • edit-newFree NPS Survey Builder

    Ask NPS Survey Questions from your existing employees and customers.

  • bar-chart-2Get Actionable NPS Insights

    Know your Net Promoter Score and get a summary of NPS questions and responses.

  • code-newGet real-time notifications

    Distribute surveys, track your NPS score and get real-time NPS response notifications.

Create NPS survey for free!

FREE CSAT SURVEY MAKER

Measure & Improve Customer Satisfaction

Choose from a range of interactive Customer Satisfaction (CSAT) Survey Questions for free:

  • Smiley & Hearts Rating
  • 5-start Rating
  • Circle Rating
  • CSAT Button and Likert Scale
  • Picture Rating

Create Free CSAT Survey Now!

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BENEFITS OF FREE SURVEY MAKER APP

Why You Should Use Free Online Survey Tool?

100% Customizable Free Survey Builder

Use our WYSIWYG survey builder to create mobile-responsive & interactive surveys. Customize surveys as per your brand identity. Add media, rating scales, buttons, and much more.

 Measure NPS, CSAT and CES for free

Develop customer-centric and data-driven strategies to improve customer experience. Measure customer loyalty and customer satisfaction through CSAT, CES and NPS surveys for free. 

Use case-agnostic Online Surveys

Choose from 500+ free survey templates or create surveys from scratch to fit all industries, businesses of all sizes, survey time, all customer touch-points and use cases.

Increase Your Customer Retention

Increase customer loyalty by acknowledging and rewarding customers with the most constructive feedback. Address negative feedback with real-time survey alerts, and reduce churn.

ACTIONABLE FREE SURVEY SOFTWARE

Don't just collect Data. Close the Feedback Loop!

Know exactly what customers, employees and all survey respondents have to say in real-time, all in your response inbox. Monitor feedback and survey responses to engage with unacknowledged feedback and leverage positive survey responses!

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Close the Feedback Loop for Free!!

Just Search Too much data to find? 'Just Search'

Search an email using full or a part of the survey respondent's name or his/her feedback.

Data FilterDate Filter

Use date filter to view survey responses received on, before, after and between a specific data.

Anything You Want To FilterAnything you want to Filter!

Every data collected from customers - name, day(s) and time of survey response to time zone, etc., we've got a filter for it!

Tag Responses Tag Responses

Tag inbox responses to categorize them as per your specific feedback campaigns, new product offerings, or even good, bad and neutral CSAT, CES and CES scores.

Assign Tasks Assign Tasks to Different Teams

Automate feedback communication between different teams. Let CX team address customer issues while Marketing team strengthens their review marketing.

Manage Contacts Manage Contacts

Know your customers, employees or any stakeholder by tracking their feedback activities automatically mapped with their attributes in Zonka Feedback.

FREE SURVEY REPORTS

Get all the Data you will Ever Need!

Collect actionable feedback data with free website feedback widget. Evaluate your product and see if the changes actually resonate with your customers.

CX Metrics Score Sheet CX Metrics Score Sheet

Track your CES, NPS and CSAT score in real time. 

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Detailed Report To Answer Detailed Report of Answers

Get quantitative answers to make data-driven decisions.

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Is Your Survey Working Is your survey working out?

Know if you need to change the question or survey placement.

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cx_metrix detailed_report skipped

FREE SURVEY MAKER FEATURES at every step!

Features that don't Sound "Free" at all!

Packed with more features than any other free survey tool in the entire world at every step!

Easily Launch Your Feedback Campaign

Creating a survey should be as smooth as signing up. And our Survey Wizard takes care of that!

  • Free Survey templates

    500+ free templates at your disposal so you can take feedback right away!

  • Pre-defined use-cases 

    Choose what you want to survey - Website, Product, Employees, Customer, and more.

Choose experience in a free survey maker

Showcase your brand image with your Surveys

Create mobile-responsive and 100% customized surveys without any pay-wall or customization restrictions.

  • Mix Question-types

    Choose from text boxes, date formats, buttons, check-boxes, and image uploads to capture any detail.

  • Rating Scales of all Kinds

    Right from star-rating, heart-rating, and emoticon-rating to Likert Scales, and NPS Scale, we've got them all for you!

  • Centre Stage for your Brand

    Add your logo, change the background, and customize the survey's look and feel so it resonates with your customers.

  • Organize Feedback with Ease

    Add survey details like internal names and descriptions to streamline internal feedback management.

Survey builder for free survey maker

Improve your website and product experience

Zonka Feedback's free survey tool makes feedback easy and fun for you and your customers!

  • Survey Website Visitors

    Use the feedback widget on your website to get critical feedback and constructive suggestions from your visitors.

  • Get Product Feedback

    Empower your product managers to improve the product experience during internal testing and after the product launch.

free Pop-up survey created using free survey maker

Dive deep into Customer Feedback Insights

Analyze survey responses, and all CX metrics like NPS, CES, and CSAT scores.

  • Survey Response Reports

    Get a bird's eye view of the survey responses and see your overall CSAT scores along with survey questions and survey respondents' choice of answers.

  • Survey Inbox

    Get all responses in your survey inbox to view feedback. Just like any other mail inbox, the inbox is auto-categorized as 'Read' and 'Unread'. You can also Archive emails.

track-survey report

Manage and Receive Notifications on the Go

Keep your feedback managers and customer success team in loop with real-time Notifications through email and Slack.

  • Notifications on Slack

    Set up new survey response notifications to Slack Users and notify the Slack channel in real-time

  • Notifications on Email

    Set up response notifications to receive real-time notifications on email every time a new response has bee submitted.

Response Notifications - Email & Slack

You're in good company

Industry leaders around the world are using Zonka Feedback's free survey software.

Let your customers guide you to success with their feedback because #FeedbackMatters.

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2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required

CX PLATFORM

SOLUTION

CX METRICS

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Zonka Feedback

Powerful Customer Surveys &
Product Feedback Platform

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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.