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ATM and Self-Service Banking Feedback Form Template

Collect feedback from customers and measure their satisfaction with the ATM and other self-service banking to find possible improvements in your services.

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Empower your customers to share their experiences and insights related to their interaction with the ATM and other self-service banking channels. The form allows your bank customers to provide valuable feedback on various aspects of their self-service banking experiences, including the usability of the ATMs, transaction processes, service efficiency, and overall satisfaction.

Questions in ATM and Self-Service Banking Feedback Form Template

  1. 1. How satisfied are you with your recent ATM/self-service banking transaction?
  2. 2. How clear were the instructions on the ATM/self-service terminal?
  3. 3. How satisfied are you with the speed and efficiency of the ATM/self-service transaction?
  4. 4. How satisfied are you with the availability of the services available at the ATM/self-service banking terminal?
  5. 5. How likely are you to recommend our ATM/self-service banking options to others based on your experience?
  6. 6. Please share any additional feedback or suggestions you have

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