List of Employee Satisfaction Survey Questions
The following questions are included in this Employee Satisfaction Survey Form Template.
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1. Name, Employee ID, Email.
This is the first employee satisfaction survey question which collects essential employee details for personalized insights and organized analysis. Capturing name, Employee ID, and email ensures accurate identification, enables targeted follow-ups, and links feedback to organizational roles for actionable strategies.
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2. Which team do you belong to?
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Sales
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Marketing
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IT
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Finance
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HR
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This question identifies the employee's department, providing critical context for their feedback. It helps HR professionals analyze employee satisfaction levels across teams, identify specific challenges, and tailor improvements to address team-specific needs effectively.
This question identifies the employee's department, providing critical context for their feedback. It helps HR professionals analyze employee satisfaction levels across teams, identify specific challenges, and tailor improvements to address team-specific needs effectively.
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3. How would you rate your supervisor's attitude?
Understanding how employees perceive their supervisor's attitude offers valuable insights into leadership effectiveness. It highlights areas to improve manager-employee relationships, fostering a supportive work environment, and boosting team morale plus company culture.
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How helpful are your teammates?
Gauging the helpfulness of teammates reveals the quality of collaboration and team dynamics. Insights from this question help address teamwork challenges, strengthen peer relationships, and create a more cooperative and productive workplace culture.
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How would you rate the HR and processes in the organization?
Evaluating HR and organizational processes provides insights into their efficiency and employee support. This feedback helps identify areas for improvement, streamline operations, and ensure HR initiatives align with employee needs and organizational goals.
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Please indicate your level of satisfaction with the following
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Clarity of Goals and Mission
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Salary and Bonus
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Performance-based Pay
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Policy and Benefits
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Response Options: Extremely Dissatisfied, Dissatisfied, Somewhat, Satisfied, Extremely Satisfied.
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This Likert-scale question measures employee satisfaction across key organizational aspects, offering actionable insights to enhance clarity, compensation, and policies, ultimately fostering a more supportive and rewarding workplace environment.
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Based on your experience in the company and work environment, how likely are you to recommend this company as a place of work to your friends and family?
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Is there anything we should know?
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This open-ended question invites employees to share additional feedback or concerns that may not have been covered in the employee engagement survey. It provides valuable, unfiltered insights to address specific issues of the engaged employees and improve the workplace experience and employee retention.
Practical Applications of the Employee Satisfaction Survey Template
This template helps gather feedback on onboarding, team dynamics, and more to improve employee satisfaction and foster a better workplace.
Regular Employee Feedback
Regular surveys help gauge overall employee satisfaction and identify recurring trends to create actionable strategies for improvement.
Sample Question: How satisfied are you with your current role, responsibilities, and overall work experience?
Onboarding Feedback
Gather feedback from new hires to evaluate and refine onboarding processes, ensuring a smooth transition into the organization.
Sample Question: How would you rate your onboarding experience, including training, guidance, and support during your first few weeks?
Performance and Development Reviews
Understand employees’ perceptions of their performance evaluations and the opportunities provided for professional growth and development.
Sample Question: Do you feel your performance reviews are conducted fairly and provide valuable feedback for your growth?
Recognition and Engagement Analysis
Measure how valued employees feel and assess levels of engagement to ensure a motivated and productive workforce.
Sample Question: How often do you feel recognized and appreciated for your contributions to the team and organization?
Exit and Retention Insights
Collect insights from departing employees to uncover employee retention challenges and develop strategies to improve employee satisfaction and reduce turnover and increase job security.
Sample Question: What factors influenced your decision to leave, and what could we have done to encourage you to stay?
Team and Manager-Specific Feedback
Capture detailed feedback on team dynamics and leadership styles to identify strengths and areas of improvement.
Sample Question: How effective is your manager in providing clear guidance, and support, and fostering a positive team environment?
Key Areas Addressed by the Survey
This template addresses key workplace areas with targeted question, providing actionable insights to increase employee satisfaction and engagement.
Job Satisfaction
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Helps organizations understand if employees feel motivated and fulfilled in their roles.
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Increases productivity and reduces turnover by identifying areas for improvement in job responsibilities.
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Sample Question: How satisfied are you with your current role and responsibilities?
Workplace Environment
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Evaluates physical and cultural aspects of the workplace to ensure employee well-being.
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Fosters a supportive, inclusive environment that attracts and retains top talent.
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Sample Question: Do you feel comfortable and supported in your workplace environment?
Management and Leadership Support
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Identifies gaps in leadership support and areas for managerial improvement.
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Enhances decision-making, communication, and trust between employees and management.
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Sample Question: How would you rate the support and guidance provided by your manager?
Career Growth and Development
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Provides insights into employees’ perceptions of learning opportunities and career advancement.
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Helps refine training programs and create clear career paths to boost retention and motivation.
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Sample Question: Do you feel the organization provides sufficient opportunities for skill development and career growth?
Work-Life Balance
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Highlights whether employees can maintain a healthy balance between work and personal life.
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Reduces burnout and absenteeism, creating a more satisfied and productive workforce.
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Sample Question: How satisfied are you with your current work-life balance?
Communication and Transparency
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Assesses how effectively information flows across the organization and identifies gaps.
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Builds trust and aligns teams by fostering clear and honest communication.
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Sample Question: Do you feel the organization communicates its goals and updates transparently?
Overall Satisfaction and Advocacy
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Measures employees’ overall loyalty and likelihood of recommending the organization.
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Provides a comprehensive view of organizational health to strengthen employer branding and retention efforts.
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Sample Question: How likely are you to recommend this organization as a great place to work?
How To Use The Employee Satisfaction Survey
Follow these steps to customize, distribute, and analyze the Employee Satisfaction Survey Template to gather actionable feedback and improve workplace satisfaction.
Access the Template
Click on edit this template , sign up with your details and you can directly start using the template in a minute. Alternatively, you can log in to Zonka Feedback and select the Employee Satisfaction Survey Template from the survey templates library for quick setup.
Customize the Template
Adapt the survey to meet your organization’s goals and specific feedback needs:
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Add Branding: Personalize the survey with your company’s logo, colors, and theme to create a professional and familiar appearance.
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Edit Questions: Customize the included questions, such as employee satisfaction with supervisors or workplace environment, or add specific ones to address current initiatives or projects.
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Set Logic: Implement skip logic or conditional branching to make the survey flow more intuitive and relevant based on employees’ responses.
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Anonymity Options: Enable anonymous feedback to encourage open and honest responses from employees and dive deep into making employees feel heard.
Choose Distribution Channels
Select the most effective ways to reach employees and maximize participation:
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Email: Send targeted email surveys directly to employees’ inboxes, ensuring the survey is easily accessible. Use follow-up reminders for non-respondents.
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Intranet or Internal Platforms: Embed the survey link on your company’s intranet or communication tools, making it readily available for employees during their routine tasks.
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SMS: Distribute the survey via SMS survey to ensure even remote or on-the-go employees can participate with ease.
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QR Codes: Generate QR codes survey to place in visible locations like office notice boards, break rooms, or employee handbooks, enabling quick access to the survey.
Preview and Launch the Survey
Before launching, review the survey to ensure it’s perfectly aligned:
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Confirm the branding matches your organization’s identity, and test the question flow for smooth navigation.
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Use Zonka Feedback’s preview feature to check how the survey will appear to respondents, ensuring clarity and accuracy.
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Once finalized, launch the survey through the selected channels, ensuring a smooth rollout across the workforce.
Monitor Feedback and Analysis
Utilize Zonka Feedback’s analytics tools to interpret and act on survey responses effectively:
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Response Tracking: Monitor real-time participation rates and identify teams or departments with low engagement.
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Trend Analysis: Use dashboards to uncover patterns in employee satisfaction across departments, roles, job duties or other demographics.
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Actionable Insights: Dive deeper into specific feedback categories like career growth, work-life balance, or management support to develop targeted improvement strategies.
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Reports and Sharing: Create detailed reports to share with leadership and HR teams, enabling informed decisions to enhance employee satisfaction and retention.
How to Maximize The Use of Employee Satisfaction Survey
Use these channels effectively to maximize participation, gather meaningful feedback and measure employee satisfaction from your Employee Satisfaction Survey.
Email Distribution
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Where to Place: Send survey invitations directly to employees' inboxes.
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Best For: Reaching all employees, including remote workers or those in dispersed locations.
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Value: Email ensures the survey is accessible, and automated follow-up reminders can boost participation rates.
Internal Communication Platforms
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Where to Place: Share the survey link via tools like Slack, Microsoft Teams, or similar platforms.
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Best For: Teams that rely heavily on collaborative platforms for daily communication.
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Value: Easy accessibility during routine interactions encourages quick responses without interrupting workflow.
Intranet Portals
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Where to Place: Embed the survey prominently on your company’s intranet homepage or HR sections.
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Best For: Employees who frequently access the intranet for news, updates, or resources.
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Value: Ensures high visibility and makes the survey a part of employees' routine interactions.
Website Widgets on Employee Portals
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Where to Place: Use widgets on employee dashboards or portals, ensuring visibility after login to assess and prioritize employee satisfaction
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Best For: Organizations with centralized employee platforms or self-service portals.
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Value: Seamlessly integrates into the digital workspace, encouraging timely and frequent feedback.
QR Code Placements
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Where to Place: Display QR codes in common areas like cafeterias, break rooms, bulletin boards, or training areas.
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Best For: On-site employees or those without frequent digital access during work hours.
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Value: Provides a quick, contactless way to participate using smartphones, making job satisfaction survey convenient and inclusive.
SMS Invitations
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Where to Place: Send survey links via text messages directly to employees’ mobile devices.
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Best For: Employees in the field or on the go, such as those in retail, logistics, or hospitality roles.
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Value: SMS ensures instant access to the survey, increasing participation rates for hard-to-reach employees.
Employee Mobile Apps
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Where to Place: Integrate the survey within your company’s internal mobile app or employee engagement tools.
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Best For: Organizations with a tech-savvy workforce or mobile-first employees.
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Value: Encourages real-time participation with integrated notifications, making the process seamless and efficient.
Physical Kiosks or Tablets
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Where to Place: Set up kiosks or tablets in high-traffic areas like office entrances, lobbies, or training rooms.
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Best For: On-site employees who may not have personal devices readily available.
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Value: Offers an accessible and visible way to participate, especially for roles that involve minimal digital interaction.
With the Employee Satisfaction Survey Template, you have the ultimate solution to gather meaningful insights and boost workplace engagement. This template is designed with simplicity and effectiveness, ensuring it caters to all your feedback and organizational improvement needs. From customizable features to seamless multi-channel distribution, it offers everything required to understand your employees better and take actionable steps toward a more positive work environment. Start your14-day free trial with Zonka Feedback today and see why this template is the best choice for creating a thriving, satisfied, and motivated workforce.