The moment of purchasing is a crucial customer journey touchpoint. If it’s not easy and effortless, your customers won’t come back again for shopping. With a product purchase experience survey, you’ll collect customer insights to refine the purchase experience.
This survey has all the necessary questions and is designed to know how satisfied your customers are. It covers questions such as the reason for buying this product, how likely are you to recommend this product, how likely are you to buy this product again.
To create a survey using the Product Purchase Experience Survey Template, just sign up or sign in to Zonka Feedback. You’ll be able to choose this Survey Template when you begin creating your feedback form or survey.
The following questions are included in this Product Purchase Experience Survey.
Sign Up on Zonka Feedback for free and implement a Product Purchase Experience Survey in your account to capture the data.