Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

Get it For Free
Request a Demo

Book a Demo with Zonka Feedback


Get Started for Free

Enter primary contact's full name
Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Your account is being created in the
By proceeding, you agree to the Terms of Service and Privacy Policy.
Or, sign up with email

user-picsrating-star crowd-logo captera-logo Rated 4.8/5 stars

Product Purchase Experience Survey Template

Use this product purchase experience survey template to assess the customer’s experience with the product purchased. Signup with Zonka to use this form template right out of the box.

  • Try 14 days for Free
  • Lightening fast setup

Use this product purchase experience survey template to fix any lags in your checkout process and boost retention. 

The moment of purchasing is a crucial customer journey touchpoint. If it’s not easy and effortless, your customers won’t come back again for shopping. With a product purchase experience survey, you’ll collect customer insights to refine the purchase experience.

This survey has all the necessary questions and is designed to know how satisfied your customers are. It covers questions such as the reason for buying this product, how likely are you to recommend this product, how likely are you to buy this product again. 

To create a survey using the Product Purchase Experience Survey Template, just sign up or sign in to Zonka Feedback. You’ll be able to choose this Survey Template when you begin creating your feedback form or survey.

List of Product Purchase Experience Survey

The following questions are included in this Product Purchase Experience Survey.

  • How would you rate the product's overall performance till now?
  • Select the most compelling reason behind your buying the product
  • How likely are you to buy a product again from us?
  • Have you ever had a chance to speak to our customer service representative?
  • How satisfied are you with the product?

Sign Up on Zonka Feedback for free and implement a Product Purchase Experience Survey in your account to capture the data.

Create and send this Product Purchase Experience Survey Template

Get Started