Do you wish you knew the factors that have stopped the employee from exiting the company?
Replacing a candidate is a cost to the company and when it happens frequently, it can hamper the brand reputation and slow the growth process of the company.
You should never let your employees leave without knowing the exact reason for their leaving. Do you want to know how to stop the employees from leaving your company?
You can!
By using our Employee Exit Survey Template. This template provides you with the necessary information required by the human resources departments which they need to reduce the turnover and improve your recruiting process. This template includes questions ranging from workplace environment satisfaction to management effectiveness of the company culture.
List of Employee Exit Survey Questions
The following questions are included in conducting exit interview template. these can be used effectively by HR professionals to conduct effective exit interviews and reduce employee retention rates.
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How long have you been an employee?
This question captures the tenure of departing employees, providing valuable context for analyzing feedback. Understanding tenure helps identify trends, assess long-term engagement, and uncover areas requiring improvement in retention strategies.
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What are the most important reasons for leaving the organization?
This is an open ended question that identifies key factors driving employee departures, offering critical insights into organizational challenges. Understanding these reasons helps prioritize improvements, address recurring issues, and create a more supportive and engaging work environment.
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How effectively were your skills put to use at this company?
Assessing the utilization of an employee's skills reveals gaps in role alignment and development opportunities. It highlights areas where the organization can better leverage talent to enhance satisfaction and performance.
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How fairly were you treated by your supervisor in the company?
Understanding how supervisors treat employees sheds light on leadership effectiveness and workplace fairness. This feedback helps identify areas for managerial improvement, fostering a supportive environment that strengthens trust and employee satisfaction.
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How good were the opportunities for professional growth in this organization?
Evaluating opportunities for professional growth highlights whether the organization supports career advancement. This insight helps identify gaps in development programs, enhancing future strategies to retain talent and foster employee success.
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How easy was it to balance your working life and personal life during your time at this organization?
This question evaluates work-life balance, an essential factor for employee well-being. Insights from this help organizations improve policies to create a supportive and flexible work environment.
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How often did you feel stressed at work?
Measuring workplace stress levels uncovers potential triggers impacting productivity and satisfaction. Addressing this feedback allows for building a healthier, more manageable work culture.
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How often did you receive recognition for your work?
Recognition significantly influences motivation and morale. Understanding the frequency of acknowledgment helps refine reward systems, fostering a culture of appreciation and employee engagement.
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Overall, how satisfied were you with your work at the organization?
This overarching question provides a summary of the employee's experience, offering crucial insights into job satisfaction and areas needing enhancement for future employee retention.
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Any suggestions you might have to improve this organisation?
This open-ended question encourages employees to share honest, actionable feedback. Their suggestions can guide meaningful organizational improvements, addressing overlooked challenges and fostering growth.
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Based on your tenure at this organization, how likely are you to recommend this company as a place of work to your friends and family?
A key indicator of employer reputation, this net promoter score (NPS) question assesses overall satisfaction and loyalty. Positive responses signal organizational strengths, while negative feedback highlights areas to refine.
When to Use the Employee Exit Feedback Form Template?
Understanding employee departures is key to improving retention. Use the Employee Exit Feedback Form at critical moments to gather actionable insights and enhance workplace culture.
At the Time of Resignation
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Value: Captures immediate insights while the decision to leave is still fresh in the employee’s mind. This ensures feedback is accurate and reflective of their experience.
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How to Use: Share the form when an employee submits their resignation. Keep the survey short and focused, ensuring ease of completion during this transition phase.
During Exit Interviews
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Value: Provides an opportunity for open discussions, allowing employees to elaborate on their feedback and share specific examples.
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How to Use: Use the form to guide the interview, ensuring all critical areas are covered while maintaining a conversational approach to uncover deeper insights.
Post-Exit Follow-Up
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Value: Enables gathering reflective feedback after the employee has left, providing more objective insights free from the influence of current circumstances.
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How to Use: Send the form a few weeks post-departure to gain retrospective feedback on their overall experience and identify long-term improvements.
Trend Analysis Over Time
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Value: Helps identify recurring patterns and trends in exit reasons, enabling data-driven decisions to address systemic issues and improve retention.
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How to Use: Regularly review collected feedback using analytics tools. Look for common themes and use the data to implement long-term changes in organizational policies or culture.
For High-Potential Employees
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Value: Retaining insights from high-potential employees is critical for identifying gaps that might lead to the departure of top talent in the future.
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How to Use: Prioritize collecting detailed feedback from high-potential employees, addressing their concerns, and making strategic changes to enhance retention efforts for key contributors.
How to Use the Exit Interview Form Template
Capture valuable insights with the Exit interview questions. Follow these steps to address concerns and improve your workplace.
Access the Template
edit this template , sign up with your details and you can directly start using the template in a minute. Alternatively, you can log in to Zonka Feedback and select the Employee Exit Feedback Form template from the survey templates library for quick setup.
Customize the Template
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Edit questions to focus on areas like reasons for leaving, satisfaction with management, and growth opportunities.
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Incorporate your organization’s branding—logos, fonts, and colors—and use survey logic to tailor questions to the employee's role or tenure.
Choose Distribution Channel
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Email: Share the survey link with employees upon resignation for immediate feedback or as part of the offboarding process.
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Exit Interviews: Use the template during in-person or virtual discussions to structure the interview and document responses.
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Post-Exit Follow-Up: Email the survey a few weeks after departure to capture reflective feedback and assess overall satisfaction with the organization.
Preview and Launch the Survey
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Review the survey to ensure all questions are clear, relevant, and functional. Test the user experience to confirm the flow and branding are correct.
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Once finalized, launch the survey via your chosen channels, ensuring timely distribution to departing employees.
Monitor Feedback and Analysis
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Track response rates and review detailed feedback using Zonka Feedback’s analytics tools. Identify key reasons for departures and recurring issues.
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Use the insights to implement actionable changes, refine workplace policies, and improve retention strategies over time through Zonka Feedback analysis.
Maximize the Value of the Template
Maximize the impact of the Exit Feedback Form! Gather valuable insights, implement improvements, and create a positive experience for departing employees.
Customize Questions
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Tailor questions to align with your organization’s goals, focusing on specific areas like management, growth opportunities, and workplace culture.
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Ensure questions are relevant to the departing employee's role and tenure to gain meaningful insights.
Distribute at Key Touchpoints
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Share the survey at critical moments, such as during resignation, exit interviews, or post-exit follow-ups.
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Use channels like email, messaging platforms, or in-person discussions to ensure comprehensive feedback.
Ensure Confidentiality
Analyze Trends in Real-Time
Act on Feedback and Communicate Changes
End on a Positive Note
Distribution Channels and Their Effectiveness
The right distribution channel ensures employees can comfortably and easily share feedback, making the offboarding process more effective and insightful.
Email Follow-Up
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Value: Email is a versatile and direct channel for sharing the Exit Feedback Form. It allows employees to respond at their convenience, making it ideal for capturing thoughtful and detailed feedback.
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Effectiveness: Personalized follow-up email surveys sent post-resignation or after the final working day encourage participation while ensuring privacy and comfort.
Company Messaging Platforms (Slack, Microsoft Teams, etc.)
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Value: Messaging platforms are integrated into employees' daily workflows, making surveys easily accessible and reducing barriers to participation.
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Effectiveness: Sharing the feedback form on these platforms ensures real-time visibility and quick responses, especially for remote or hybrid teams.
Websites and Web Apps
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Value: Embedding the website survey feedback form in an internal portal or HR system ensures easy access and aligns with other offboarding resources.
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Effectiveness: This method is seamless for employees actively using internal platforms, fostering a convenient and intuitive response process.
In-App Mobile SDK
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Value: For organizations with mobile platforms, in-app surveys provide an unobtrusive way to collect exit feedback while employees are already engaged.
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Effectiveness: Mobile SDK surveys are particularly effective for employees in field roles or industries reliant on mobile apps, ensuring timely feedback collection.
SMS
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Value: SMS survey ensures reachability and instant access to the feedback form, especially for employees who may not check email frequently.
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Effectiveness: Its concise and direct nature is ideal for short surveys or for ensuring participation from employees with limited digital access.
Offline Surveys
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Value: Offline surveys are effective for on-site exit interviews or in environments with limited internet connectivity. They enable immediate, face-to-face feedback collection.
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Effectiveness: Using tablets or kiosks ensures accurate and timely responses while leveraging the interpersonal nature of the offboarding process.
Physical QR Codes in Workspaces
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Value: QR code surveys provide a convenient, contactless way for employees to access the feedback form at any time during their notice period.
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Effectiveness: Strategically placing QR codes in common areas or HR offices encourages participation without needing direct reminders, enhancing ease and accessibility.
The Employee Exit Feedback Form Template helps you gather meaningful insights from departing employees, identify key trends, and make impactful changes to improve retention and workplace satisfaction. With Zonka Feedback, you can customize the template, distribute it seamlessly across multiple channels, and analyze responses in real time. Start optimizing your offboarding process today—sign up for Zonka Feedback’s 14-day free trial and make every exit an opportunity for growth!