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Net Promoter Score Survey Template with Follow Up Questions

Just knowing the NPS is not enough, it is also important (and helpful) to find out why your customers gave you the Net Promoter Score that they did. Find out using the Net Promoter Score Survey Template with Follow Up Questions.

Understanding Customer Loyalty with NPS Surveys

What is the likely of your customers and clients to recommend you to others – like their colleagues, their friends and their family? With our expert Net Promoter Score Survey Template to capture customer Net Promoter Score and know what they think about your business and brand.

This NPS survey template has been designed to get an insight into customer loyalty and their likelihood to promote your brand within 30 seconds to a minute with one simple NPS question along with a follow up question where customers can write their reason for giving you the score. This will help you understand why customers are choosing to either recommend or not recommend your brand.

You can customize and personalize the survey to add your brand identity like logo, colors, backgrounds and add questions to better use the template to meet your requirements.

To create a survey using the Net Promoter Score Survey with Comments template, just sign up or sign in to Zonka Feedback. You’ll be able to choose the template when you begin creating your feedback form or survey.

List of Net Promoter Score Survey Template with Follow Up Questions

The following questions are included in this Net Promoter Score Survey Template with Follow Up Questions.

  • How likely are you to recommend us to a friend or colleague?
  • What can we improve? 
  • What did we do well?
Sign Up on Zonka Feedback for free and implement a Net Promoter Score Survey Template with Follow Up Questions in your account to capture the data.

Create and send this Net Promoter Score Survey Template with Follow Up Questions

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