NPS® Brand Loyalty Survey Template

This NPS brand loyalty survey template helps you capture customer feedback to measure their loyalty and their likelihood of promoting your brand among friends, and colleagues.

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Understand your customers better by measuring their loyalty with your company to find out their likeliness of promoting your brand to others. Know how often they visit your store or website and their likelihood of recommending your business with this NPS Brand Loyalty Survey Template.

NPS® Brand Loyalty Survey Template Questions

1. How many times have you visited our store in the last 12 months?

1-5 Times
5-10 Times
More Than 10 Times
Haven't Visited

2. How likely are you to think of our company first when shopping for this product?

Not At All Likely
Not So Likely
Somewhat Likely
Very Likely
Extremely Likely

3. How likely are you to tell a friend or colleague about this company?

0 (Not at all likely)
10 (Extremely likely)

NPS® Brand Loyalty Survey Template