Introducing EU Data Hosting to power your CX programs globally, without any friction. Learn more ➝

Request a Demo

Book a Demo with Zonka Feedback

Feedback Management

30 Health Survey Questions for Health Assessment & Patient Feedback

Taking a health survey is an essential part of any health assessment, providing a comprehensive snapshot of a person's physical and mental health status. It is a valuable tool for healthcare professionals to gather information on patient satisfaction levels and evaluate their overall health. 

In this blog, we will explore 30 essential health survey questions that can be used to assess and monitor a person's health status and gather patient feedback. By answering these questions, doctors can better understand patients’ health status, identify potential health risks, and make informed decisions about their healthcare. Many healthcare professionals use well-designed Patient Feedback Software for effective patient assessment and interaction.

Let us delve into the world of health surveys and learn more about the benefits they offer for health assessment and patient feedback.

Measure Patient Feedback and Satisfaction 👩‍⚕️

Create your healthcare surveys and questionnaires and gauge feedback from patients in real-time.

Get Started

If you’re looking for ready-to-use templates, you can explore Healthcare Survey Templates.


30 Health Survey Questions for Health Assessment & Patient Feedback

Introductory Questions

Introductory questions in health assessments give an idea of what the patients think about their health status. It acts as a starting point for the evaluation and helps them tailor patient care to specific needs. Patients who actively participate in their treatment have shown better results and to create a sense of involvement, often healthcare practitioners ask questions. 

1. How healthy do you consider yourself on a scale of 1 to 10?

2. How often do you get a health checkup?

  • Once in 3 months
  • Once in 6 months
  • Once a year
  • Only when needed
  • Never get it done
  • Other

3. What do you say about your overall health?

  • Having Good Physical Health
  • Moderately physically impaired
  • Severely physically impaired
  • Totally physically impaired

Health Assessment Survey Questions

Health assessment survey questions delve deeper into the health condition of the patient so that healthcare practitioners can get insights into the recent history of patients. It measures health status, lifestyle habits, and risk factors for disease.

Some common topics covered in health assessment survey questions include medical history, lifestyle habits (such as diet and exercise), family history of diseases, mental health, and social determinants of health. By collecting information on these topics, health assessment surveys can provide a comprehensive picture of an individual's health and help healthcare providers develop tailored care plans to improve their health outcomes.

4. Do you have any chronic diseases?

  • Yes
  • No

5. Do you have any hereditary conditions/diseases?

  • High blood pressure
  • Diabetes
  • Hemophilia
  • Thalassemia
  • Huntington
  • Other (Please specify)

6. Are you habitual to drugs and alcohol?

  • Yes to both
  • Only to drugs
  • Only to alcohol
  • I am not habituated to either

7. Over the past 2 weeks, how often have you felt nervous, anxious, or on edge?

  • Not all
  • Several days
  • More days than not
  • Nearly every day

8. Over the past 2 weeks, how often have you felt down, depressed, or hopeless?

  • Not all
  • Several days
  • More days than not
  • Nearly every day

9. Over the past 2 weeks, how often have you felt little interest or pleasure in doing things?

  • Not all
  • Several days
  • More days than not
  • Nearly every day

10. How would you describe the condition of your mouth and teeth, including false teeth or dentures?

  • Excellent
  • Good
  • Average
  • Poor

11. How often do you have trouble taking medicines the way you have been told to take them?

  • I do not have to take medicine
  • I always take them as prescribed
  • Sometimes I take them as prescribed
  • I seldom take them as prescribed

12. On how many of the last 7 days did you engage in moderate to strenuous exercise (like a brisk walk)?

  • 0 Day
  • 1 Day
  • 2 Days
  • 3 Days
  • 4 Days
  • 5 Days
  • 6 Days
  • 7 Days

13. In general, would you say your health is:

Hospital Related Questions

Hospital-related questions are asked to get patient feedback and knowledge about the patient experience. How welcomed patients feel in a healthcare setting, how well they were attended to, what aspect of patient care needs to be worked on, and how much would they rate the hospital in terms of patient satisfaction - all form the basis of hospital-related questions.  

Healthcare components, such as care delivery, easy access to information, timely appointments, and clear communication, are also integral to excellent patient experience.

14. How would you rate the diagnosis process that you experienced?

  • Excellent
  • Above average
  • Average
  • Below average
  • Very poor

15. What is the difference in the care provided by the hospitals available in your area?

16. Overall, how do you rate us as compared to other local hospitals in your area?

  • Excellent
  • Above average
  • Average
  • Below average
  • Very poor

Primary Care Providers Related Questions

Primary care providers are the first point of caregivers for patients. It includes professionals such as dentists, pharmacists, and physicians who can direct the patients to experts for better care. Questions related to primary care providers will give hospitals an insight into the individual's relationship with primary care. It will allow hospitals to focus on adopting strong preventive healthcare options for patients and improve their delivery. 

17. Is your primary healthcare physician able to conduct a swift diagnosis and prescribe medication?

18. Did the pharmacy staff collect the right deductible from you for your medicines?

Secondary Care Providers Related Questions

Secondary care provider health survey questions aim to gather information about an individual's experiences with specialists, hospitals, and other providers that offer more specialized or advanced care. The purpose of these questions is to understand an individual's access to and utilization of secondary care services, as well as their experiences with the quality of care they receive from these providers.

Some common topics covered in secondary care provider-related questions include referrals to specialists, access to hospitals or specialty clinics, and coordination between primary care providers and secondary care providers. 

19. Have you been referred to a specialist by your primary care provider in the past year?

20. Have you ever been hospitalized for a medical condition? 

21. Have you experienced any difficulties in accessing specialized healthcare services such as specialty clinics or hospitals?

22. How would you rate the communication and coordination between your primary care provider and secondary care providers you have seen?

Health Insurance Related Questions

The purpose of insurance-related questions in a health assessment survey is to gather information about an individual's health insurance coverage and to understand how insurance affects their access to healthcare services. Since workplace accidents have become a major concern with an increase of 8.9% from 2020 and claiming insurance can become a cumbersome process, it is recommended that workers complete OSHA 30 Certification. It can keep workers and everyone around safe in workplaces and avoid inconveniences such as medical compensation costs and lost workdays. 

Health insurance-related information can be used to identify gaps in coverage and to develop policies that aim to improve access to healthcare for all individuals.

23. Please state your level of agreement to the statement: Health insurance is affordable to you.

24. Has any of your family members been dropped out of coverage after a diagnosis of any illness?

General Questions

General questions give an overall idea about patient satisfaction and the performance of the healthcare facility. The information gathered from general questions can help healthcare providers and policymakers identify areas for intervention and develop strategies to improve health results.

25. How easy was it to schedule an appointment at our facility?

26. How long did you wait beyond your appointment time to be seen by a provider?

27. How well do you feel the provider listened to your health concerns?

28. Please rate how thorough you feel the provider’s instructions for care were

29. How likely are you to recommend our facility to your friends and family?

30. How would you rate the overall care you received from your provider?

Additional General Questions

How was our pharmacy staff?

How satisfied are you with the cleanliness of our facility?

Did you receive adequate information about your diagnosis, treatment, and follow-up care during your hospital stay?

How to Increase Response Rate to Health Survey Questionnaire?

While designing a health survey questionnaire besides adding the right questions there are some other crucial factors that are responsible for driving a higher number of responses.

1. Survey Goals - Before designing your questionnaire or choosing survey questions, always keep your survey goals in your mind. Clearly defining the survey goals leads to better planning and will help to position the survey for valuable and actionable patient feedback.

2. Respondents -  Identify the target audience and consider their place, age, maturity, and cognition to choose relevant and easy-to-understand questions while designing the health survey questions. If you’re using Excel or Google Sheets, use drop-down lists to segment your respondents. If a certain question is difficult, you can provide memory aids in the form of options, radio buttons, or just health awareness as a newsletter.

3. Duration - Keep the survey duration short and simple, as respondents are likely to abandon long and time-consuming surveys. Besides survey questions, survey duration is also a game-changer when it comes to driving quality responses. 

How Zonka Feedback Contributes to Make Your Health Survey a Great Success?

The best way to ask patients about the questions enlisted above is to use a Patient Feedback Software that allows you to add your questions and take feedback anytime in a patient’s journey - during appointment, post appointment, post discharge and so on. 

Conducting Health Assessment Surveys with Patient Feedback Software

With Zonka Feedback's Patient Feedback Software, you can quickly create automated surveys for inpatient and outpatient feedback through multiple channels like iPad, Android Tablets, website, email, and SMS. The software also provides tools to analyze, manage, and close the patient feedback loop efficiently.

Apart from capturing, analyzing, and managing patient feedback, there are other various exciting features that can make Zonka Feedback your ultimate feedback partner:

  1. 30+ Types of Survey Questions - Zonka Feedback offers you 30+ survey questions to create health surveys to measure CAST, Net Promoter Score, Customer Effort Score, comments and much more.
  2. Pre-built Survey Templates - The platform offers pre-built Patient Feedback Form & Healthcare Survey templates that can be used right out of the box or can be customized to meet your healthcare assessment needs. 
  3. White-Labeled Surveys - Zonka Feedback enables you to white-label your surveys and represent your brand while patients give you feedback and fill out surveys. 
  4. Skip Logic & Branching - This feature enables you to direct respondents through different paths (page or questions) in a survey based on their experience. You can skip or hide a few screens of the survey based on respondents’ answers.
  5. Real-Time Feedback Report & Analysis - With real-time reporting and analysis, you can monitor feedback and get an in-depth analysis of all responses while taking action on negative patient feedback faster and improving the patient experience.
  6. Close Patient Feedback Loop - Track real-time patients’ responses and immediately get notified of negative patient feedback to address patients' concerns.

Wrapping Up

Health Survey Questions or questionnaires enable you to collect patient feedback and data based on patient experience. While some healthcare facilities use a patient self-service kiosk, others keep it completely online.

No matter what the mode of collecting health assessment survey is, it should ask questions that target different aspects such as patients' mental, psychological and physical health as well as the performance of healthcare facilities so that they can understand the reasons for patient dissatisfaction and improve. 

Using patient feedback software that is packed with efficient features not only enhances the level of care and treatment but also helps healthcare facilities procure and retain patients.


Written by Archit

Mar 18, 2020

Experienced Content Writer and Strategist, been in the IT industry for the last 7 years. Associated with the Zonka Feedback. Passionate about writing customer experience, customer satisfaction, customer feedback, and Net Promoter Score.

Get the latest from Zonka Feedback

Get the best of Feedback and CX News, Tips, and Tricks straight to your inbox.

Request a Demo

You're just a few steps away!
Please share the following details.

Request a Demo

Download your Free NPS eBook