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Collect Data Offline With Powerful Mobile Forms

Use Zonka Feedback mobile forms to collect data via mobile phones and tablets anytime anywhere.

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Top 10 Mobile Form Tools and Software

Efficient data collection is a significant part of almost all businesses. Whether it is customer feedback or other data, forms play a crucial role in letting businesses know about their customers, their demographics, feedback, expectations, choices, and preferences. However, physical paper forms are no longer effective in collecting efficient data from a large pool of customers spread worldwide. Here comes the need to have mobile forms.

Mobile devices have changed working patterns all over the world since a couple of decades. Most mobile users use mobile phones for various purposes whether it is reading news or reading emails. Data and feedback collection is also one of those tasks. However, to leverage mobile forms to collect data, it is necessary to have an effective mobile form software in place.

In this article, we will explore some of the best mobile form tools and software which you can use for your business to create various types of forms and surveys and share them with your customers. Let’s start with exploring what mobile forms are and how they are useful in businesses.

TL;DR

  • Mobile forms are digital forms designed to collect feedback and other data from customers with the help of devices like mobile phones and tablets without the use of traditional paper forms.

  • These forms are helpful for conducting field surveys and collecting feedback in various industries at different touchpoints from various types of audiences like customer feedback, employee feedback, patient feedback, washroom feedback, cafeteria feebdack, and more.

  • Mobile forms software and tools have features like offline data collection, real-time data capture, customization, multimedia integration, automation and integration with other tools.

  • There are some effective mobile forms software and tools that you can use for your business - Zonka Feedback, Typeform, Jotform, GoCanvas, SurveyMonkey, and more.

  • To use mobile forms effectively to collect actionable data, you should use effective questions in your forms.

What are Mobile Forms?

Mobile forms refer to digital forms that are designed and optimized for use on mobile devices such as smartphones and tablets. These forms serve as electronic counterparts to traditional paper forms, enabling users to collect, submit, and manage data digitally while on the go. 

These forms are widely used across various industries and business sectors for tasks such as surveys, collection of data, feedback submissions, inspections, and more.

Features of Mobile Forms

Mobile forms are helpful for your businesses in many ways. Here are some helpful features of mobile forms:

  • Paperless data - Mobile forms eliminate the need for creating and distributing physical paper forms and collecting a heap of papers to maintain the data. Mobile forms can be easily shared, and data can be captured and maintained smoothly.

  • Offline collection of data - Mobile forms can be accessed and filled out from anywhere with an internet or data connection, providing flexibility and convenience for users. With the help of a good survey app, you can easily collect information at the remotest of locations without an active internet connection through offline surveys and forms.

  • Real-time data capture - Mobile forms facilitate instant data capture with the use of mobile devices like iPhones, iPads, Android tablets, and smartphones. You can collect data field data anywhere anytime. 

  • Customization - You can customize your mobile forms to suit your specific needs. By using a good mobile form tool with an effective survey builder, you can easily customize questions and question types by incorporating various question types like radio buttons, checkboxes, drop-down menus, and text fields. You can white-label your forms to suit your brand and style.

  • Multimedia integration - Mobile forms often support the inclusion of multimedia elements such as images, videos, and audio recordings, enhancing the richness and depth of data collected.

  • Automation and integration - Advanced mobile form solutions often integrate with other software and systems, automating workflows and ensuring seamless data transfer between different platforms.

Where to Use Mobile Forms?

You can use mobile forms for different purposes in many industries and businesses at various touchpoints.

  • You can conduct field surveys and inspections for quality control, safety assessments, or compliance checks using mobile forms.

  • You can create customer feedback survey forms to collect customer feedback and measure the satisfaction levels of your customers.

  • You can use mobile forms as employee feedback forms to measure employee satisfaction and engagement, and streamline processes like onboarding and training.

  • If you are in the hospital and healthcare industry, you can use mobile forms as patient feedback forms to measure the satisfaction of your patients and their family members.

  • You can also use mobile forms at various areas to collect feedback about different aspects and areas of your business like cafeteria feedback, washroom feedback, spa feedback, and more.

  • You can use forms to collect credit card details to facilitate payments and transactions.

To leverage the features of mobile forms and make the most of them to gain benefits for your business, it is essential to choose your mobile forms software wisely. Carefully analyze your needs and the tool you are looking to choose, and then make the decision based on what suits you the best.

Let’s explore some of the most effective mobile forms tools that you can consider to choose for your business.

10 Best Enterprise-Grade Mobile Forms Solution

1. Zonka Feedback

Zonka Feedback is one of the most effective mobile forms software and android survey app that businesses use to create powerful forms for collecting information and capturing data offline with the use of mobile devices like tablets and smartphones.

Zonka Feedback

Features

Pricing

Pricing starts from its Professional plan which costs $49/month. It also offers a free plan as well as a free trial. You can try Zonka Feedback for free for 14 days.

2. Typeform

Typeform is popular as an online form builder that businesses use to create interactive forms, surveys, and quizzes. It is known for its user-friendly interface and conversational forms.

Typeform

Features

  • Intuitive form builder with drag & drop interface

  • Multiple question types - multiple choice, rating scales, & more

  • Conditional logic

  • Media integration to attach audio, video, and images

  • Customization options

  • Analytics & reporting

  • Third-party integrations

  • Response notifications

Pricing

Pricing starts with its Basic plan which costs $25/month. It also provides a free plan.

3. Jotform

Jotform is another mobile form builder that is popular among Android survey apps and helps businesses create robust forms that work anywhere with or without the internet. It allows you to collect information offline through phones and tablets.

Jotform

Features

  • Offline collection of data on the go

  • Signature capture

  • Voice recording

  • QR scanning

  • Geolocation

  • Image capture

  • Instant push notifications

  • Team collaboration

  • White-labelling and custom branding

  • Different form types - inspection forms, polling forms, restaurant & retail forms, and more

  • Kiosk mode

  • Easy form sharing through mobile apps - Facebook, Twitter, WhatsApp, etc.

Pricing

Pricing starts from its Bronze plan which costs $34/month. It also offers a free plan with some limitations.

4. GoCanvas

GoCanvas is another mobile forms app and software solution that allows businesses to create, customize, and deploy digital forms on mobile phones and other devices.

GoCanvas

Features

  • No-code mobile form builder

  • Prebuilt templates - inspection, work order, service form, dispatch, and more

  • Offline collection of data

  • Customizable workflows

  • Third-party integrations

  • GPS and photo capture

  • Real-time data access

  • Analyzing and reporting

  • Data security with encryption and compliance

Pricing

Not provided on the website, an option to connect with their expert is given.

5. ProntoForms by TrueContext

ProntoForms by TrueContext is another mobile form app designed to help businesses streamline data collection, automate workflows, and improve field operations. Businesses use it to equip their workforce on the field service to collect and deliver the right information to the right person at the right time.

ProntoForms

Features

  • Dispatch of partially completed existing form

  • Offline collection of data

  • Photo capture with sketching

  • Dynamic forms with conditional logic

  • Mobile task management

  • Data routing

  • Document Scanning

  • Direct app integrations

  • Data security

Pricing

Pricing starts from its Essentials plan which costs $25/month. 

6. Zoho Forms

Zoho Forms is an online smart form builder and mobile data collection tool designed to help businesses create forms, collect data, and automate workflows. 

Zoho Forms

Features

  • Works offline to collect data

  • Customizable form templates and mobile form design

  • Image uploads

  • Kiosk mode

  • Geolocation

  • QR code/barcode scanning

  • Signature Capture

  • Conditional logic

  • Team collaboration

  • Intelligent reporting

  • Multilingual tool - supports over 10 languages

  • Integration with Zoho Apps

Pricing

Pricing starts with its Basic plan which costs ₹580/month. It also works on a free plan with limited features.

7. Magpi

Magpi is a mobile form and data-collecting platform designed to facilitate the collection of field data, particularly in remote and challenging environments.

Magpi

Features

  • Simple web-based interface

  • Form deployment via iOS and Android (or by SMS and IVR)

  • Real-time reporting and analysis

  • No-code integrations with thousands of online tools

  • Photo collection

  • GPS

  • Signature capture

  • Barcode scanning

  • Near field communication

  • Real-time dashboards and data visualization

  • Offline collection of data and automatic syncing

Pricing

Pricing starts from its Basic plan which costs $250/month. It also provides a free trail.

8. Paperform

Paperform is a form builder that allows users to create interactive forms, surveys, and landing pages. It is designed to be accessible on various devices, including mobile phones and other devices.

Paperform

Features

  • Customization options

  • Drag and drop interface

  • Dynamic forms with conditional Logic

  • Payment integrations options

  • Form embedding and sharing

  • Papersign for capturing eSignatures

  • Dedicated support

  • Plug and play feature to enjoy thousands of automation

Pricing

Pricing starts from its Essentials plan which costs $24/month. It also offers a free trial for 14 days.

9. Fulcrum

Fulcrum is a mobile data collection and field inspection platform that enables organizations to create and deploy custom forms for the collection of field data.

Fulcrum

Features

  • GIS and technology integration

  • Digital collection of data with mobile device

  • Offline collection of data

  • GPS and photo capture

  • Real-time monitoring

  • Integrations and API access

  • Custom reporting and analytics

Pricing

Pricing starts from its Starter plan which costs $15/month. I also provides a free trial.

10. SurveyMonkey

SurveyMonkey is primarily known as an online survey platform that allows users to create and distribute surveys for collecting feedback and data. It supports creating and sharing mobile surveys and collecting data through mobile phones and tablets.

SurveyMonkey

Features

  • Online forms for polling

  • Measuring customer satisfaction and improvement

  • Market research survey forms

  • Branching and logic

  • Pre-built templates and form design

  • Customization of complete forms with specially formatted fields

  • Multichannel form sharing - web forms for website visitors, email, or weblink

  • Notifications for form submission

  • Zapier integrations

  • Various form types - event registration, job application, donation,

  • Online orders and payments

Pricing

Pricing starts from its team Advantage plan which costs  ₹1,550/ month.

Top 20 Mobile Form Questions to Ask

Forms are meant to collect valuable information from the customers in the form of customer data, feedback, and other details. In order to collect valuable and actionable information effectively, it is necessary to include the right questions in your forms and survey. Here are some mobile forms questions that you can include in your forms to collect valuable data effectively.

Customer Information

If you don’t have customer information, put some form fields to fill in asking for customers’ information.

  1. Full Name

  2. Email Address

  3. Contact Number

Customer-Information-Survey_new

Demographic Information

This information helps you to know your customers. You can also use optional fields in some places.

  1. Gender

  2. Age

  3. Location

  4. Income Group

  5. Location

  6. Nationality

closed-ended demographic survey questions

Company or Organization details

This information helps you know the work profile of your customers. Also, if you are creating employee forms, this form data is essential for your forms.

  1. Company Name

  2. Job Title

  3. Department

Popup Survey Demographic Question

Rating and Feedback Questions

These are customer feedback questions that you should ask in order to collect feedback and measure customer satisfaction with your products, services, and their overall experience with your business.

  1. How satisfied are you with our product/service?

Survey Data Collection CSAT Survey Question

14. On a scale of 0 to 10, how likely are you to recommend this business to your friends and colleagues?


ipad-mobile-NPS

15. How happy are you with the recent interaction with our customer service team?


Customer Experience Survey Question on Customer Satisfaction-1

16. Do you agree that the company helped you enough to resolve your issues and get your job done?

Survey Data Collection CES Survey Question

Open-ended feedback

These questions help you collect customer feedback in their own words which helps you get rich subjective data.

What did you like the most about our product?


open-ended survey questions -2

  1. Could you please share the reason for your rating?

  2. Is there anything we could do better to improve our products and services?
  3. Would you like to give any additional comments/suggestions?



Nikhil Dawer

Written by Nikhil Dawer

Dec 07, 2023

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