Customer support

Zendesk

Manage your customers and Trigger NPS/CSAT surveys once a ticket is closed

Freshdesk

Streamline your support services and keep your customers happy

Zenkit

An Omni-channel to organize project management and tea collaboration

What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

Categories

All

Analytics & Reporting

Collaboration