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Streamline your support services and keep your customers happy from this app. This online helpdesk software can help
you communicate with customers and support them through email, phone, chat, and web.
When someone completes your Zonka Feedback survey, you can automatically take action in Freshdesk or when a ticket is
closed or addressed in Freshdesk you can trigger an Email or SMS Survey to your customers. Identifying unhappy customers is as important as identifying extremely happy ones.