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/ Create and update subscribers and deals directly to ActiveCampaign based on Zonka Feedback Survey Responses

Create and update subscribers and deals directly to ActiveCampaign based on Zonka Feedback Survey Responses

By: Zonka Feedback

Zonka Feedback's ActiveCampaign Integration enables you to automate adding Survey Respondents from Zonka Feedback to ActiveCampaign Audiences and Contact Lists.

With the ActiveCampaign and Zonka Feedback integration, you can Create and Update Contacts in ActiveCampaign from Zonka survey responses and Sync surveys score and response to Contacts in ActiveCampaign.

What you need:
  • A Zonka Feedback account 
  • An ActiveCampaign account
  • Choose a Survey from Survey List View and head to the Integrations tab from the top navigation.
  • Click on 'Connect' in ActiveCampaign.
  • Next, you will see the ActiveCampaign Integrations Detail Page where you have to enter your ActiveCampaign account details — URL and API Key. Once done, click on 'Connect to ActiveCampaign'.
  • Your connection is established.
  • Once you have Connected your ActiveCampaign account to your Zonka Feedback Account, go to Integrations within the Survey you'd like to set mapping.
  • Choose Settings to manage the ActiveCampaign account.
  • Enable the 'Crate a contact in ActiveCampaign' toggle.
  • Click on the 'Add Mapping' button to add a new mapping.
  • To begin with, the mapping, give it a name in 'Mapping Name' which is user-friendly and which helps you easily identify the mapping.
  • Next, set conditions when this mapping should occur. With this integration, you can create a new contact and map the fields for a new response either every time or Only when.
    Every time: For all the new responses collected for a survey, a new message gets generated.
    Only When: This option allows you to set filters and rules to break down your survey results and focus on specific parts of your data and create a message based on it. You can have a combination of either 'All' or 'Any' conditions to set your criteria.
  • As the next steps, you can Map the Fields. Here all the questions of your Zonka Feedback Survey will be displayed on one side and corresponding to it the ActiveCampaign contact fields will be displayed.
  • If you don't wish to map some fields, you can leave them blank.
  • Once done, click on 'Save' to save your Mapping Name, List, Conditions, and Mapping.