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Zonka Feedback Blog

Get the knowledge, insights and information about Feedback Management, Survey Trends, Feedback Best Practices, Customer Experience, Customer Satisfaction & new features at Zonka Feedback.

Infographic: How Financial Companies Can Use On-The-Go Feedback Data

Infographic: How Financial Companies Can Use On-The-Go Feedback Data

Amidst regulatory uncertainty, stiff competition from FinTechs, and increasing customer preference for digitized interactions and transactions, traditional financial services companies must keep customer satisfaction at the forefront of their competitive strategy. Your organization can leverage on-the-go feedback data to increase customer satisfaction, but this data must also inform your broader business strategy. Here how you can effectively leverage on-the-go feedback for increased competitiveness.  

Infographic showing the ways financial services organizations can use on-the-go feedback and offline survey apps.

 

To know more about how you can use on-the-go feedback to your advantage, read the full article here. Explore how you can leverage customer feedback using top-of-the-line software and tools such as Zonka’s mobile feedback apps for iPads and Android devices, and the on-premises kiosk option.

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