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Not your average online survey software.
It’s the most versatile, the most powerful one yet.

Create beautiful feedback forms and publish on the web, distribute through Emails, SMS, QR, social media. Get detailed insights, comprehensive reporting and take actions.

 
online survey app for hotel
online survey app for nps
online survey app
Online survey app for Retail

Distributing online surveys

Zonka’s survey builder is designed to help you create clean, minimal & beautiful survey forms that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize fonts, backgrounds, add logic, use rating scales, emoticons and so much more.

Share a link

Share a quick link to anyone, anywhere to have them complete your online surveys. Share through SMS, Email and more.

Send via Email

Send your online surveys via Emails. Send emails in real-time or set up a drip email campaign. Quite handy for quick distribution.

Embed in website

Get the survey embed code with a single click. Add to your website and enable instant feedback on anything you want.

In-app surveys

Integrate online surveys within your apps and collect feedback automatically. It’s the new way to boost customer feedbacks.

Send via SMS

Distribute your online surveys via SMS. Automate and tap into your customers’ mobile lifestyle.

Generate a QR code

Generate quick QR codes leading to your online surveys. Share on business cards, physical & online collateral.

How it works

Starting with Zonka is easy, really. Sign-up for a free trial, follow the prompts and you’re done. It literally is a matter of minutes.

Online survey builder
survey distribution methods
Zonka Survey Reports & Insights

Pick a template or build survey from scratch

Collect feedback via multiple channels – Web, Email, SMS & more

Analyze responses and take actions with team

The best online survey tool out there. Switch now!

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Create beautiful online survey forms

Choose from pre-made templates

Zonka has a huge variety of inbuilt templates to offer. Pick any template from listed categories, customize, and you are all set!

Survey form templates

30+ question types

With 30+ question types to choose from, Zonka has got you all covered. Rating scales, radio buttons, checkboxes, sliders & more

Survey question types

Design intelligent forms

Use survey skip and add logic feature to create intelligent survey forms. Show only relevant survey screens to your respondents.

Zonka survey logic forms

WYSIWYG survey builder

Add questions, customize look and feel of your online survey forms and preview all of it in real-time on the web preview

Survey Builder

NPS, CES and other rating scales

Use Zonka online surveys for NPS, CES, CSAT & other metrics. Improve your customer satisfaction.

Works on iPad and iPhone

Multi-lingual surveys

Multi-lingual surveys in Zonka help create online surveys for your geographically distributed customers. Personalize for better.

Multi-lingual survey forms

Respondent tracking and management

NPS & Other Rating Scales

Pre-populate data

Make it easier for yourself. Pre-populate feedback data in real time to easily map surveys and segments of your business.

Detailed Reports and Insights

Run multiple campaigns

Run multiple online survey campaigns at the same time and collect feedback in parallel. Talk about multiple touch-points!

Taking Actions with Response Inbox

View logs & log Summaries

View feedback logs and summaries to quickly understand what your survey metrics have to tell. Understand respondent metrics.

Alerts and Digests

Manage unsubscribes

Manage your subscribers and unsubscribes effectively. Understand reasoning and improve your online surveys campaigns.

Zonka responded tracking

Domain white labelling

Domain white labeling is bliss when it comes to branding and looking professional. Zonka allows you to customize your online surveys fully and make it your own. It’s easy, it’s professional and it speaks brand.

Survey white labelling
Online Survey Tool - NPS surveys

Net Promoter Score with online surveys

Create unlimited Net Promoter Score surveys with Zonka. Distribute it along different touch-points and understand customer sentiment. Zonka’s NPS metrics help you take actions in the right direction.

Great for chains and multiple locations

Zonka is a great mobile survey app for chains and businesses with multiple locations to manage. Deploy at all your locations and assess comparative reports in one single dashboard view; staff performance, overall ratings, NPS score, performance indicators and so much more. Take actions in the right direction

Survey device tracking

Intelligent insights and comprehensive reporting

Online Survey Report Example

Pivot your reports by different acting criterion; responses, respondent, team performance & more.

Customize your report using filters, elements and settings to report exactly what you need to understand.

Multi-location reports help you assess performance across your branches seamlessly through one single view.

Super-easy data management options help you export reports in desired format, synch for latest stats in real-time & do more.

Change the way you collect surveys.

The most powerful online survey software is here It’s about time to say goodbye to the old ways. Switch to Zonka & start getting more responses.

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Feedback management on steroids with extensive integrations

Zonka provides out of box integrations with some of the most popular automation platforms such as Zapier, Twilio, Plivo and more. With more services soon to be added and an option to use custom APIs and webhooks, Zonka literally is the most powerful automoated feedback software available.

  • Zonka API integration
  • Zonka Integration via Webhooks
  • Zonka Zapier Integration
  • Zonka Twilio Integration
  • Zonka Plivo Integration
  • Zonka Integrations coming soon
  • Zonka Microsoft Flow Integration
  • Zonka MailChimp Integration
  • Zonka Slack Integration

Multi-channel survey software

Android survey app

Capture customer feedback on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

 

Email surveys

Email surveys directly from Zonka or send via APIs

SMS surveys

Send SMS with Survey links to customer phone numbers

Mobile surveys

The surveys work beautifully on both desktop and mobile

Online survey use cases

Customer feedback

Capture customer feedback at various touch points and across various feedback channels like Tablet, Online, Email and SMS using Zonka.

Patient satisfaction

Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs and pharmacies.

Periodic emails & sms surveys

Send periodic email surveys or SMS surveys to customers to get their feedback after or before their purchase for increasing client satisfaction.

Employee feedback

Use Zonka to survey employees frequently at various touchpoint like cafeteria, meeting rooms, post training and more.

Website visitor feedback

Set up online feedback forms in minutes and start taking online surveys at desired touch-points in desired pages. Suitable for all online businesses.

NPS surveys

Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.

Say yes to the most beautiful & powerful online survey tool

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