Distributing online surveys
Zonka’s survey builder is designed to help you create clean, minimal & beautiful survey forms that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize fonts, backgrounds, add logic, use rating scales, emoticons and so much more.
Share a link
Share a quick link to anyone, anywhere to have them complete your online surveys. Share through SMS, Email and more.
Send via Email
Send your online surveys via Emails. Send emails in real-time or set up a drip email campaign. Quite handy for quick distribution.
Embed in website
Get the survey embed code with a single click. Add to your website and enable instant feedback on anything you want.
Integrate online surveys within your apps and collect feedback automatically. It’s the new way to boost customer feedbacks.
Send via SMS
Distribute your online surveys via SMS. Automate and tap into your customers’ mobile lifestyle.
Generate a QR code
Generate quick QR codes leading to your online surveys. Share on business cards, physical & online collateral.
How it works
Starting with Zonka is easy, really. Sign-up for a free trial, follow the prompts and you’re done. It literally is a matter of minutes.
Pick a template or build survey from scratch
Collect feedback via multiple channels – Web, Email, SMS & more
Analyze responses and take actions with team
Create beautiful online survey forms
Choose from pre-made templates
Zonka has a huge variety of inbuilt templates to offer. Pick any template from listed categories, customize, and you are all set!
30+ question types
With 30+ question types to choose from, Zonka has got you all covered. Rating scales, radio buttons, checkboxes, sliders & more
Design intelligent forms
Use survey skip and add logic feature to create intelligent survey forms. Show only relevant survey screens to your respondents.
WYSIWYG survey builder
Add questions, customize look and feel of your online survey forms and preview all of it in real-time on the web preview
NPS, CES and other rating scales
Use Zonka online surveys for NPS, CES, CSAT & other metrics. Improve your customer satisfaction.
Multi-lingual surveys in Zonka help create online surveys for your geographically distributed customers. Personalize for better.
Respondent tracking and management
Make it easier for yourself. Pre-populate feedback data in real time to easily map surveys and segments of your business.
Run multiple campaigns
Run multiple online survey campaigns at the same time and collect feedback in parallel. Talk about multiple touch-points!
View logs & log Summaries
View feedback logs and summaries to quickly understand what your survey metrics have to tell. Understand respondent metrics.
Manage your subscribers and unsubscribes effectively. Understand reasoning and improve your online surveys campaigns.
Domain white labelling
Domain white labeling is bliss when it comes to branding and looking professional. Zonka allows you to customize your online surveys fully and make it your own. It’s easy, it’s professional and it speaks brand.
Net Promoter Score with online surveys
Create unlimited Net Promoter Score surveys with Zonka. Distribute it along different touch-points and understand customer sentiment. Zonka’s NPS metrics help you take actions in the right direction.
Great for chains and multiple locations
Zonka is a great mobile survey app for chains and businesses with multiple locations to manage. Deploy at all your locations and assess comparative reports in one single dashboard view; staff performance, overall ratings, NPS score, performance indicators and so much more. Take actions in the right direction
Intelligent insights and comprehensive reporting
Pivot your reports by different acting criterion; responses, respondent, team performance & more.
Customize your report using filters, elements and settings to report exactly what you need to understand.
Multi-location reports help you assess performance across your branches seamlessly through one single view.
Super-easy data management options help you export reports in desired format, synch for latest stats in real-time & do more.
Feedback management on steroids with extensive integrations
Zonka provides out of box integrations with some of the most popular automation platforms such as Zapier, Twilio, Plivo and more. With more services soon to be added and an option to use custom APIs and webhooks, Zonka literally is the most powerful automoated feedback software available.
Multi-channel survey software
Capture customer feedback on-premises on Android tablets
Collect feedbacks on iOS devices like iPad & iPhone
Run online surveys and distribute via multiple channels
Online survey use cases
Capture customer feedback at various touch points and across various feedback channels like Tablet, Online, Email and SMS using Zonka.
Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs and pharmacies.
Send periodic email surveys or SMS surveys to customers to get their feedback after or before their purchase for increasing client satisfaction.
Use Zonka to survey employees frequently at various touchpoint like cafeteria, meeting rooms, post training and more.
Set up online feedback forms in minutes and start taking online surveys at desired touch-points in desired pages. Suitable for all online businesses.
Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.