×
Request a Demo

Request a Demo

Look No Further. Get Started Today

 
 

Fieldset

     

    Verification

    Patient Feedback Software for Hospitals, Clinics and Healthcare

    Capture patient feedbacks on iOS and Android devices deployed at various touch points across healthcare centers. Ideal to use in hospitals, clinics, labs and pharmacies to understand patient sentiments, staff responsiveness, facility rating and overall satisfaction. Get feedbacks from multiple channels with detailed reporting & real-time alerts.

    Tablet Kiosk

    iOS & Android Apps

    Web Surveys

    Multi-Location

    Fully Customizable

    Fast and Secure

    novus-logo
    griswold-logo
    reddy-logo
    cabrini-logo2
    sankara-logo
    health-city-logo2
    pratiksha-logo2

     Multi-channel Patient Feedback System

    Get patient feedbacks and complaints through multiple channels like tablet & mobile app at the hospitals or share web surveys via emails, SMS & QR codes using Zonka’s Multi-Channel Feedback Software

     

    iOS and Android Devices

    Use any Android or iOS device to take patient feedback

    Set up as Kiosks

    Install touchscreen kiosks at various touchpoints in hospitals

    Hand it over

    Hand over feedback-enabled touchscreen tablets to patients

    Tablet App

    Use Android Tablets or iPads get feedback from patients about doctors, services and amenities

    Web Surveys

    Set up interactive web surveys for patients and share on website or via Email, SMS and QR Codes

    On your website

    Embed Zonka survey on website to get patient feedback online

    Feedback with web links

    Share survey link via email, SMS, Social Media & QR Code

    In App

    Get patient feedback from within your app by integrating Zonka to your app

    Tablet App

    Use Android Tablets or iPads get feedback from patients about doctors, services and amenities

    iOS and Android Devices

    Use any Android or iOS device to take patient feedback

    Set up as Kiosks

    Install touchscreen kiosks at various touchpoints in hospitals

    Hand it over

    Hand over feedback-enabled touchscreen tablets to patients

    Web Surveys

    Set up interactive web surveys for patients and share on website or via Email, SMS and QR Codes

    On your website

    Embed Zonka survey on website to get patient feedback online

    Feedback with web links

    Share survey link via email, SMS, Social Media & QR Code

    In App

    Get patient feedback from within your app by integrating Zonka to your app

    Zonka Feedback web Interface

    Switch to a real-time patient feedback management system

    Free Trial Sign Up Request a Demo

    Real-time Reporting 

    Get notified of low rating feedbacks, set up instant SMS & Email alerts. Reduce your response time drastically by receiving instant notifications and surprise your patients with quick response.

    Patient Analysis

    View complete analysis of patient feedback with detailed reporting with tables, graphs and text analysis. View trends and know what patients think about facilities, staff and more.

    Doctor / Staff Analysis

    Patients and visitors can give feedbacks and rate caregivers, doctors, nurses and other staff. These reports and analysis can be used to evaluate staff performance over time.

    Comparative Reports

    Use location-comparative reports to compare performance of each clinic and hospital and assess areas of improvement. Use date-comparative reports to evaluate improvements over time.

    Summary in your Inbox

    Get summarized reports in your email inbox with no lags. Schedule daily, monthly or weekly summary digests to stay updated on patient feedback at your clinic or hospital.

    Complete Patient Feedback Solution


    notification


    locations


    tracking


    own-survey


    response-manager


    feedback-loop

    Types of Healthcare Centers where Patient Feedback Softwares are used

    Hospitals

    Hospitals

    Deploy feedback devices inside patient wards and other key areas at hospitals for capturing patient and visitor feedbacks.

    Clinics and Homecare Centres

    Clinics & Homecare Centers

    Understand patient feedback about your clinic, home care centres. Get feedback about caregivers, facilities and more.

    Pharmacies

    Pharmacies

    Set up feedback kiosks at pharmacies to get feedbacks regarding the staff helpfulness, availability of the medicines.

    Diagnostic Labs

    Diagnostic Labs

    Get Feedbacks regarding timely medical report delivery, cleanliness and staff behavior at diagnostic labs.

    Resolve issues faster & improve patient satisfaction at hospitals & clinics

    Free Trial Sign Up Request a Demo

    Uses & Implementation of Patient Feedback Software

    Measure Patient Satisfaction

    Get patients’ feedback about their experience at the hospital, their interaction with the doctor and their complaints and suggestions about amenities, cleanliness, nursing staff and overall experience.

    Doctor, Nurse and Staff Analysis

    View reports for doctor, nurse and staff performances based on patient feedback, over a period of time and use this to make improvements in the functioning of the hospital and in staff behavior and processes.

    Complaints Management System

    Identify problem areas and trends in patient issues and complaints using Zonka’s Response Manager. With instant notifications and real-time reports, address patient complaints and concerns swiftly.

    Registrations and Data Management

    Ditch paper registration forms and capture patient data on tablets. Deploy touchscreen kiosks at the hospital reception to get patient data digitally for easy registration using Zonka.

    Internal Feedback tool

    By monitoring and analyzing every aspect of a patient’s visit to the hospital, Zonka acts as an internal feedback tool. Visitor and patient feedbacks can be utilized for internal training of the overall staff.

    A Comprehensive Patient Feedback Management System for Hospitals, Clinics and Healthcare Centers. Try it out now!

    Free Trial Sign Up Request a Demo

    add-icon