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Feedback Form & Survey Builder

Create beautiful and engaging feedback forms and surveys in minutes with an easy-to-use Online Survey Builder.

Creating Forms & Surveys

Create white-labeled and customised feedback forms and surveys with Zonka Feedback. The Survey Builder is loaded with features to help you create surveys in no time.

  • Branding & Themes
  • 30+ Survey Question Types
  • Professional Survey Templates
  • Survey Scoring
  • Survey Skip Logic & Question Branching
  • Survey Orientation
  • Custom Intro & Thank You Screens
  • Multi-Lingual Surveys
  • Answer Piping & Custom Variables

Start creating your feedback forms today!

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Survey Branding & Theme

Change colours, logo, background and more to customize the feedback forms and add your own survey branding.

  • Pick Font Style & Size
  • Choose Font Colour
  • Add Background Colour or Image
  • Add Company Logo

Customize survey questions

Fully customize, modify and personalise all survey questions.

  • Customize question and input labels
  • Make questions mandatory
  • Add validation
  • Format Text
  • Choose question layout

Types of Survey Questions

Choose from over 30+ survey questions to create feedback forms with the Survey Builder. Capture Customer Information, Customer Satisfaction Score, Net Promoter Score, Customer Effort Score, comments and more with Zonka Feedback. Learn more about types of Survey Questions

  • Text Box
  • Multiline Text Box/Comment Box
  • Dropdown Question
  • Checkbox Question
  • Radio Button Question
  • Multiple Choice Button Question
  • Single Choice Button Question
  • Date
  • Ranking Question
  • Terms & Conditions
  • Phone
  • URL
  • Name
  • Email
  • Mobile Number
  • Gender
  • Birthday
  • Anniversary
  • Matrix Scale / Likert Scale
  • Icon Rating Scale
  • Net Promoter Score
  • Customer Effort Score

Professional Survey Templates

Choose from over 50+ expert feedback form templates from all types and industries.

  • Customer Feedback Templates

     

  • Healthcare & Patient Feedback Templates

     

  • Restaurant Feedback Templates

     

  • Hotel & Hospitality Feedback Templates

     

  • Employee Survey Templates

     

  • Lead Capture Templates

     

  • Net Promoter Score Survey Templates

     

  • Retail & Shopping Feedback Templates

     

  • Finance & Banking Feedback Templates

     

  • Spa & Salon Survey Templates

     

Add Logic & Branching to Surveys

Collect better data and customer feedback by using Skip Logic, Hide Screen and Branching. Show only those questions to respondents that they need to answer based on their previous response with logic-based surveys.

  • Skip to a screen based on respondents’ answer
  • Hide screen based on respondents’ answer
  • Skip to the end of survey

Create Surveys in Landscape or Portrait Mode

Set up surveys with different orientation – in portrait mode or landscape mode as per your requirement.

Add Surveys in Multiple Languages

Create surveys in one or multiple languages so your customers can choose their preferred language while giving you feedback. Reach out to more people with multilingual surveys.

  • Create surveys in 35+ languages
  • Right-to-left (RTL) Language Support
  • Single or Multilingual Language Surveys

Take feedback across multiple channels

Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

Online

Create and add online surveys on your website or send survey links to get feedback from customers.

200+

30+

1 Million

100 SMS/Emails

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