Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

Get it For Free
×
Request a Demo

Book a Demo with Zonka Feedback

close-icon

Get Started for Free

Enter primary contact's full name
Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Your account is being created in the
By proceeding, you agree to the Terms of Service and Privacy Policy.
Or, sign up with email

user-picsrating-star crowd-logo captera-logo Rated 4.8/5 stars

close-icon

Get Started for Free

Enter primary contact's full name
Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Your account is being created in the
By proceeding, you agree to the Terms of Service and Privacy Policy.
Or, sign up with email

user-picsrating-star crowd-logo captera-logo Rated 4.8/5 stars

Easiest Feedback Form & Survey Builder

Create and customize white-labeled surveys, forms, polls and quizzes within minutes with a visual WYSIWYG survey editor.

Sign up now for free and start taking customer feedback in minutes!

  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
build_survey_new

10 million+ Surveys | 2,000+ Businesses | 30+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights
Survey Builder - Zonka Feedback

BUILD YOUR SURVEYS

Create Surveys, Polls and Quizzes

  • No-Code Survey BuilderNo-Code Survey Builder

    Create surveys without any technical knowledge or coding required.

  • 30+ Question Types30+ Question Types

    Choose from a range of questions available including NPS, CES, CSAT, Likert Scale, Comments, Dropdown.

  • Expert Templates Expert Templates

    Build your surveys from scratch or choose from 100+ survey templates.

  • Add or modify questions easily Add or modify questions easily

    Add unlimited questions in your survey, with descriptions, images, videos and more.

  • Real-time Survey Preview Real-time Survey Preview

    Preview your survey in real-time, as you build it.

SURVEY THEMES

White-label & Design your Surveys

  • Create white-labeled surveysCreate white-labeled surveys

    Add your brand logo, colors and theme to create white-labeled surveys.

  • Select from pre-set Themes or create your ownSelect from pre-set Themes or create your own

    Choose from a range of survey themes or build and save your own themes.

  • Customize the look & feel Customize the look & feel

    Logo, font, background, colors — customize everything in your survey.

  • Design Introduction & Exit Screens Design Introduction & Exit Screens

    Make your surveys engaging with different designs for introduction and exit screens.

Choose or Create Themes - Surveys

TYPES OF SURVEYS

Create Feedback Forms, Surveys, Quizzes and Polls

Offline Surveys

Run surveys on iOS and Android Devices - iPads, iPhones, Android Smartphones and Android Tablets. Get feedback without WiFi, on the go. 

Web Surveys

Capture Website Experience Feedback and eCommerce Feedback using Popups, Feedback Button, Web Embed Surveys, Survey Links. 

 

Intercom Surveys

Take Customer Feedback using NPS, CES and CSAT Surveys on Intercom via Messenger, Emails, Posts and Custom Bots & Workflows. 

Email Surveys

Gauge Customer Satisfaction and Collect Data via Email Surveys. Send Email Button, Email Link, Embedded Surveys, and Email Signature Surveys.

SMS Surveys

Trigger SMS Text Message Surveys with Survey Link globally. Respondents can access mobile-responsive surveys on their browsers, on-the-go. 

Dynamic Surveys

Create dynamic and interactive surveys with Survey Logic, Hide Logic, Survey Redirection, Answer Piping, Variables & Pre-Filled Data. 

Polls

Engage your audiences seamlessly and improve interactivity by conducting live polls with live results with Zonka Feedback. 

Quizzes

Break ice, test knowledge and engage your audiences by conducting quizzes. Display scores, correct answers and leaderboards. 

Customizable Survey Questions

FLEXIBLE QUESTIONS

Ask the right questions with customizable questions

  • Add Heading & DescriptionAdd Heading & Description

    For all questions, add and modify heading & descriptions, as well help text, option descriptions and more.

  • Image & VideoImage & Video

    Enrich your survey questions by adding a support image or video.

  • Contact Attributes Contact Attributes

    Add your Contact Attributes as Survey Questions to populate better contact profiles and more detailed reports.

  • Mandatory Questions Mandatory Questions

    Mark your important questions as mandatory to ensure responses for those questions.

DYNAMIC SURVEYS

Make Smart & Interactive Surveys

  • Skip LogicSkip Logic

    Use Skip Logic to take respondents to different questions and screens based on their response choices like asking for key drivers for NPS Detractors.

  • Hide LogicHide Logic

    Hide Survey Screens from respondents based on survey responses.

  • Survey Redirects Survey Redirects

    At the end of the survey, redirect the respondent to a specific web page based on their response on a question.

  • Answer Piping Answer Piping

    Personalize your surveys by inserting answers from a previous question to a following question with the use of Answer Piping.

Survey Builder Logic

SURVEY QUESTIONS

Types of Survey Questions

Choose from over 30+ survey questions to create feedback forms with the Survey Builder. Capture Customer Information, CSAT, NPS, CES, comments and more with Zonka Feedback.

  • Rating
  • CSAT
  • NPS
  • CES
  • 0-10 Scale
  • Section Break
  • Text Box
  • Comment Box
  • Dropdown
  • Button Choice
  • Radio Button
  • Checkbox
  • Picture Choice
  • Date
  • Ranking
  • Legal Terms
  • Image Capture
  • Team Name
  • First Name
  • Last Name
  • Full Name
  • Email
  • External ID
  • Mobile Number
  • Gender
  • Anniversary
  • Birthday
  • Country
  • Time Zone
  • Language
German Survey

MULTILINGUAL SURVEYS

Ask survey questions in the language your respondents speak

  • Add unlimited languagesAdd unlimited languages

    Choose from 30+ survey languages and add them in your survey for respondents to choose from.

  • Choose language change optionsChoose language change options

    Display language change screen, button and pop up to give options to respondents to choose their language.

  • Easy Language Editor Easy Language Editor

    Edit survey questions, description, options in an easy-to-use language editor.

  • Support for RTL languages Support for RTL languages

    Use Right to Left Languages in your survey.

SURVEY LANGUAGE

List of Languages supported in Zonka Feedback

  • Arabic
  • Azerbaijani
  • Canadian
  • Chinese
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Gujarati
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Kannada
  • Korean
  • Malay
  • Malayalam
  • Marathi
  • Norwegian
  • Odia
  • Portuguese ( European)
  • Portuguese (Brazilian)
  • Punjabi
  • Russian
  • Spanish (European)
  • Spanish (Latin)
  • Swedish
  • Tamil
  • Telugu

PRE-FILLED DATA & VARIABLES

Pass hidden data and information with Variables

  • Contact, Survey, Hidden VariablesContact, Survey, Hidden Variables

    Use Survey-based, Contact-based or on-the-fly variables in your survey to pass data and enrich your responses & reports.

  • Pre-fill Survey FieldsPre-fill Survey Fields

    Display pre-filled survey fields to respondents when they fill the survey.

Dynamic Surveys - Add Variables
Polls & Quiz

POLLS & QUIZZES

Make your interactions more engaging with polls and quizzes

  • Polls with Live ResultsPolls with Live Results

    Polls are great to get views from respondents, break ice and even take democratic decisions. Set up Polls with Live Results.

  • Engaging QuizzesEngaging Quizzes

    Test knowledge, or just engage your audiences with quizzes. Quizzes can also be scored and you can display the right correct answers, scores and even leaderboards at the end of your quiz.

image 130

2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required