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Advanced Survey & Feedback Reports

Get simple and advanced feedback reports and analysis, all in real-time, with Zonka Feedback.

Advanced Survey & Feedback Reporting Tool

With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.

  • Real-time reports
  • Drill-down reports
  • NPS, CSAT and CES reports
  • Word Analysis
  • Advanced Reporting Filters
  • Comparison Reports
  • Customize, Save & Schedule Reports

Take feedback across multiple channels

Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

Online

Create and add online surveys on your website or send survey links to get feedback from customers.

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200+

30+

1 Million

100 SMS/Emails

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