Advanced Survey & Feedback Reporting Tool
With Zonka’s real-time reporting, you can monitor every feedback and get an in-depth analysis of all responses. Take action on customer feedback to swiftly resolve issues and improve customer experience.
- Real-time reports
- Drill-down reports
- NPS, CSAT and CES reports
- Word Analysis
- Advanced Reporting Filters
- Comparison Reports
- Customize, Save & Schedule Reports
Take feedback across multiple channels
Tablets & Kiosks
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Send emails with survey links to customers to give feedback or embed survey questions within email.
Create and add online surveys on your website or send survey links to get feedback from customers.