Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

Get it For Free
Request a Demo

Book a Demo with Zonka Feedback


Get Started for Free

Enter primary contact's full name
Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Your account is being created in the
By proceeding, you agree to the Terms of Service and Privacy Policy.
Or, sign up with email

user-picsrating-star crowd-logo captera-logo Rated 4.8/5 stars

Email Survey: Send Your Surveys Via Email With Zonka Feedback

Just as we launched the Online Web Surveys, our team started working on Email Surveys so you could just email your respondents with the survey link and have them easily share feedback on the go. We’re happy to tell you that we’ve released the Email Surveys in beta today and we’re very excited!

Email Surveys are one of the best and most popular channel for distributing surveys. Email Surveys opens up tonnes of possibilities while giving you the ability to survey customers and employees and send them feedback forms at .

You can take feedback right after a customer activity like a purchase on a store or online store, or a visit at the clinic, or after a food delivery, or post car service, or post flight and hotel stay. For employees, email surveys are great for post training feedback or event feedback and so much more.


Using email surveys with Zonka is fairly simple and you can use any survey (yes, all existing surveys as well). Here’s all you need to do to use email surveys at Zonka -

  1. Log into your account (or sign up for a free trial if you don’t have one already)
  2. Go to Surveys to create your survey
  3. Once done, click to distribute your survey via Email
  4. Add recipients’ email address or upload your contacts
  5. Use an email builder and create a custom email template or modify the default template
  6. Preview and send!

Some cool things you should know about Zonka’s Email Surveys

  1. You can customize your survey and email template to make it more creative (better the email and subject line, better the response rate)
  2. You can upload a file with customer information and email addresses to send email surveys in bulk. Your 
  3. You can track every email - deliveries, bounced emails, open rate, responded rate and more
  4. And of course, you can view all responses and reports, in real-time!

Ready to get started now? Go to your Zonka Account now.

Get Started with Email Surveys

Send Email Survey Invitations, Embedded Email Surveys, In-Signature Surveys, and measure Customer Feedback remotely, in real-time.

Get Started


Learn more about the Email Surveys

Team Zonka

Written by Team Zonka

Jul 12, 2017

Get the latest from Zonka Feedback

Get the best of Feedback and CX News, Tips, and Tricks straight to your inbox.

Request a Demo

You're just a few steps away!
Please share the following details.

Request a Demo

Download your Free NPS eBook