What are APIs and Webhooks?
API (Application Programming Interface) and Webhooks, in simple terms, allow applications to talk to each other. In Zonka, with APIs and Webhooks, you can connect the platform to other tools and apps. Additionally, you can use out-of-the-box integrations to automate processes and do more with Zonka!
- Send collected responses to other tools and apps
- Automate sending of email and SMS surveys from other apps
- Pull responses and reports to other apps
- Use Ready-to-use Integrations with apps like Mailchimp
- Connect to SMS Gateway
- Connect to Apps through Zapier
APIs, Integrations and Webhooks Features
Open API Access
Expand the capabilities of the platform with the use of Open API Access.
Automatically Trigger Surveys
Trigger surveys based on conditions like placing of an order, ticket closed and more.
Get responses collected through Zonka and send them directly to your preferred tools.
Connect to SMS Gateways
Connect Zonka to SMS Gateways like Plivo and Twilio to send SMS surveys and get SMS alerts.
Pull Data & Reports
Pull data, responses and reports from Zonka to save in your reporting apps.
Connect to Apps through Zapier
Integrate with over 1400+ apps through Zapier and Zonka Feedback.
Take feedback across multiple channels
Tablets & Kiosks
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Send emails with survey links to customers to give feedback or embed survey questions within email.
Create and add online surveys on your website or send survey links to get feedback from customers.