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Collaborative Response Inbox

Zonka’s Response Inbox gives you the ability to view each feedback, add tags, convert them into tasks and work closely with your team to take actions.

What is Zonka’s Response Inbox?

All responses and feedbacks captured through Zonka online, through email, sms or through tablets are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.

  • Monitor every response
  • Filter your feedbacks
  • Tag feedbacks
  • Mark feedbacks as urgent
  • Flag feedbacks
  • Add tasks for other team members
  • Send emails to customers
  • Add notes for feedbacks
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200+

30+

1 Million

100 SMS/Emails

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