Best Form Builder Software Tools

An online form is a great way to collect feedback and other information from your customers, employees, guests, patients, and clients. Whichever industry you are in, forms play an important role in collecting crucial information and feedback from your audience.

To be able to gather data through forms, it is essential to have an effective form builder software in place. A powerful form builder tool helps you design engaging forms, send them to your target audience through multiple channels, and collect feedback responses from them.

If you are looking for such a tool, we are here to help you! In this article, we will explore some of the best form builder software and apps that you can use for your business to create engaging forms and collect customer feedback and other information effectively.

TL;DR

• A form builder software is a digital platform that enables its users to create, send and manage forms for data collection, surveys, and feedback management to improve customer experience and satisfaction.

• There are many form builder tools available in the market. To choose the best one, you should consider your requirements, and budget, and then look for a tool that can satisfy your requirements.

• You can choose among the best online form builders available in the market - Zonka Feedback, Typeform, Jotform, Forms on Fire, Pronto Forms, Magpi, and more.

• Look for some important features while choosing a form builder tool for your business - ready-to-use templates, easy interface, white-labelling and branding of surveys, conditional logic, various question types, ability to share forms via multiple channels, integration capabilities, workflow automation, real-time response alerts, and mobile-responsive forms.

• For utilizing a form builder tool effectively, you should follow some best practices - define clear goals, keep forms concise, use skip logic, enable real-time response alerts, use integrations, and test your form sending to the final audience. 

• Zonka Feedback is an online survey builder that you can use to create and manage forms and collect valuable data from customers. It is powered with advanced features and also offers a free trial for 7 days.

Collect Customer Feedback and Insights with Form Builder Software💻

Create interactive forms, survey your customers, and collect data with powerful form builder software.

What is a Form Builder Tool or Software?

A Form Builder Software is a tool that enables its users to create, design, send and manage online forms without needing to have good coding knowledge. It allows users to design, customize, and manage forms for data collection, surveys, collecting, analyzing and acting on feedback to improve customer satisfaction and experience.

An online form builder software:

• Provides an interface to design forms easily without much technical knowledge.

• Provides inbuilt customizable templates to create various kinds of forms.

• Enables to send forms to the target audience.

• Helps collect customer feedback and other information from the audience.

• Helps to analyze the data collected and prepare meaningful reports.

• Is equipped with various features to make form building easier for the users.

When looking for a good form builder tool, the best way is to consider your business requirements as well as your budget, and then choose a suitable tool accordingly. To make this task easier for you, we have listed some good tools under three categories.

Let’s explore some of the best online form builders software and tools that you can use for your business as per your requirements.

Best Form Builder Tools

 Here are some of the best form builder tools that you can consider for your business.

1. Zonka Feedback

Zonka Feedback is one of the most effective form builder software that businesses of all sizes can use to create and manage online forms. It is a great tool that provides a user-friendly interface for creating forms and surveys, allowing organizations to gather valuable customer feedback and insights. Along with creating forms, the form maker supports overall customer experience management.

Top Features

• No-Code survey builder

• 30+ question types and 100+ expert templates to create forms and surveys

• Ability to create and customize white-labelled surveys and forms, polls, and quizzes

• CX metrics surveys and forms with NPS, CSAT, and CES questions

• Addition and modification of questions with images, descriptions, videos, and more

• Dynamic forms with features of Skip Logic and Survey Redirection

• Multilingual tool with support of 30+ languages

• Multichannel form sharing - offline, email, SMS, and web forms

• Actionable response reports and insights

• CX Automation and integrations with popular tools

• Ability to close the feedback loop

• Powerful integrations with popular tools like Salesforce, Mailchimp, Google Sheets, and more.

Pricing

Pricing of Zonka Feedback starts at $49/month.

It has a free plan and also offers a free trial for 7 days.

Rating

• Capterra - 4.8/5

• G2 - 4.7/5

• GetApp - 4.8/5

2. Typeform

Typeform is a popular form builder software known for its interactive and user-friendly approach to data collection. The tool provides a refreshing and dynamic approach to online interactions. Typeform's one-question-at-a-time format creates an interactive user experience, making the data collection process not just functional but enjoyable.

Top Features

• Various kinds of forms - signup forms, feedback forms, order forms

• 28 question types and prebuilt templates

• Brand kits to add logos, colors, and styles to your forms

• Forms embedding in email and landing pages without coding

• Form personalization with respondents’ first names

• Follow-up questions and personal end note

• Recommendations for form optimization

• Integrations with essential apps - Google Sheets, Slack, Salesforce, and more

Pricing

It offers a free plan with access to 3000+ templates and the creation of unlimited forms. Paid plans start from its Basic plan that costs $25/month food for 1 user. It also offers a free trial for paid plans.

Score On

• G2 - 4.5/5

• Capterra - 4.7/5

• GetApp - 4.7/5

  3. Jotform

Jotform is an online form builder that allows users to create a wide variety of forms, ranging from simple contact forms to complex application forms, surveys, and more. The form maker offers features like conditional logic and supports tasks like accepting payments, generating reports, and automating workflows.

Top Features

• No-code online form builder with drag-and-drop operations

• Form customization with your own logo, fonts, and colors

• 150+ integrations with CRMs, payment platforms like PayPal, cloud storage apps, and more

• Supports collecting online payments, fees, or donations directly through forms

• Conditional logic to create dynamic forms

• Various types of form templates like PDF templates, sign templates, and more

• Offline form filling

• Widgets for special functions like date pickers, image uploaders, and more

Pricing

Its Starter plan is a free plan with a limit of 5 forms and 100 monthly subscriptions. Paid plan starts from its Bronze plan which costs $34/month.

Score On

• G2 - 4.7/5

• Capterra - 4.7/5

• GetApp - 4.6/5

4. Forms on Fire

Forms on Fire is a mobile forms software and app that businesses use to collect customer insight data anywhere, anytime, both online and offline. It is an easy-to-use no-code form builder platform to help organizations collect, share and analyze their operational data.

Top Features

• No-code form builder with drag-and-drop question fields to facilitate from creation

• Simple user interface that allows users to swipe, scroll, and tap to capture data

• Quick sync to see how mobile forms will like on mobile devices

• Ability to collect insights and data offline and sync  automatically

• Ability to capture photos, GPS, signatures, barcodes, and more

• Powerful conditional logic to create dynamic forms

• Ability to integrate and share data to 1500+ systems, and custom API

• Allows access to enterprise data in real-time

• Performance Analytics to view maps, data lists, and details on your device

Pricing

Pricing of Forms on Fire starts from its Standard Edition plan which costs $20/month. It also provides a free trial for 14 days.

Score On

• Capterra - 4.8/5

• G2 - 4.5/5

• GetApp - 4.7/5

5. Pronto Forms

ProntoForms is another mobile forms and workflow automation platform that allows businesses to streamline data collection, improve efficiency, and enhance productivity.

Top Features

• Drag-and-drop app and form builder with no coding required

• Ability to connect data with back-office systems - FSM, EAM, CRM, and more

• Multiple language options

• Seamless exchange of data with other apps and business systems

• Convenient navigation to connect data forms and link to data sources

• Ability to control our form design and build distinct sections on each page

• Powerful data distribution rules to trigger forms automatically

• Various question types - drop-down menus, color-coded buttons, image capture, and GPS stamps

• Ability to add smart automation to forms with advanced conditional logic

• Ability to reuse your forms as a customizable form template

• Real-time in-app access to enterprise-scale data sources

Pricing

Pricing of Prontoforms is not provided on its official website. However, sources suggest that pricing starts from its Essential plan which costs $15/month per user. It also provides a free trial.

Score On

• G2 - 4.5/5

• Capterra - 4.6/5 

• GetApp - 4.6/5

6. Magpi

Magpi is another data collection and mobile forms platform designed to facilitate field data collection, surveys, and information gathering by designing and deploying mobile forms with ease.

Top Features

• Ability to design and deploy forms on Android, iOS, SMS  or IVR

• Visualization tools to collect data and view real-time reporting

• No-code integrations with thousands of online tools

• Customization of forms and reports

• Skip logic to make your forms dynamic

• Data collection in the form of photos, GPS, multiple choice, NFC, barcodes, numbers, subforms, signatures, and more

• Real-time dashboard updates and data visualisation

Pricing

Pricing of Magpi starts from its Basic plan which costs $250/month. It also offers a free trial.

Score On

• G2 - 4.5/5

• Capterra - No Reviews

• GetApp - 4.6/5 

7. SurveyMonkey

SurveyMonkey is a widely used online form builder and survey maker tool that empowers users to create and distribute surveys, collect form responses, and analyze data. With this tool, you can create surveys and forms for different purposes like collecting feedback, making registrations through registration forms, applications, contacts, payments, and more.

Top Features

• Dozens of pre-built templates for survey and form creation

• Branching and logic for personalized experiences

• Customization of forms with specially formatted fields

• Form embedding directly on your website with a simple copy-and-paste

• Forms sharing through multiple channels - emails, web links, website-embedded forms

• Ability to view entries in a single table for fast analysis

• Zapier integrations with 5000+ business tools like Mailchimp and Google Sheets

Pricing

It has a Basic free plan with which you can create and send surveys. Paid plans start from Forms plan which costs ₹429/ month.

Score On

• G2 - 4.4/5

• Capterra - 4.6/5

• GetApp - 4.6/5

8. Go Canvas

GoCanvas is a mobile form builder and data collection platform that enables businesses to create, deploy, and manage digital forms and workflows. The tool focuses on mobile-first forms and enables offline data collection.

Top Features

• Pre-built customizable form templates

• Real-time data collection while offline, syncing all data in real-time when back online

• Seamless integrations

• Intuitive drag-and-drop workflows

• Smart tools to automate workflows and schedule assignments

• Dedicated customer support

Pricing

GoCanvas has not provided pricing on its official website. You can contact them to get quotes.

Score On

• G2 - 4.3/5

• Capterra - 4.5/5 

• GetApp - 4.5/5

9. Forms.app

Forms.app is one of the best free online form builder tools that allows users to easily create various types of forms and surveys without any coding knowledge.

Top Features

• Easy-to-use online form creator to create attractive forms, surveys, and quizzes

• Deep customization to match your brand image

• Form sharing through web links and embedding on landing pages

• Adjustable privacy setting of the forms

• Advanced analytics section with different ways to review form responses - spreadsheet format, email inbox format, and useful statistics

• 25+ form field types

• Conditional logic to create automated workflows

• Ability to accept payments

• Mobile-responsive forms

• Powerful integrations with 500+ apps

Pricing

Forms.app comes with a Free plan limited to 5 forms, 100 responses/month, 10 MB storage, and 10 email notifications. Its paid plans start from its Basic plan which costs $12.5/month.

Score On

G2 - 4.5/5

Capterra - 4.6/5

GetApp - 4.6/5

10. Paperform

Paperform is another online form builder tool that allows users to create forms and surveys with a focus on simplicity and versatility. Businesses can use it to create dynamic forms, eSignatures, surveys, bookings, payments and more.

Top Features

• Effortless no-code forms creation

• Customization of forms - colors, font, and style to mirror your brand aesthetic

• 700+ custom web form templates

• Easy to use like a document

• Flexible forms to capture leads, accept payments and share surveys

• Mobile-optimized and desktop-optimized forms

• Unique Calculations function allows to transform text, calculate shipping rates and discounts based on real-time user input

• Integrations with thousands of popular apps like Slack, Mailchimp, and more

Pricing

Pricing starts from its Essential plan which costs $24/month. It also offers a free trial for 14 days.

Score On

• G2 - 4.5/5

• Capterra - 4.8/5 

• GetApp - 4.8/5

11. Formstack Forms

Formstack Forms is another online form builder tool that enables users to create various types of forms and surveys, collect data, and automate processes. Its easy-to-use form builder enables anyone to build online forms easily and begin collecting data.

Top Features

• No-code form builder with drag-and-drop capabilities

• Easy-to-use form creator

• Branching logic to build smart web forms that react to form responses

• Automated workflows to streamline your approval process

• Multiple channels to share forms - website embedding, social sites, and email

• 300+ templates to facilitate form creation

• 100+ integrations

• Save and resume feature to reduce friction on longer forms

• Custom online form URLs for a more secure form-filling experience

• Electronic Signatures capture

• Section 508 complaince

• SSO-powered field prefill feature

Pricing

Pricing starts from $50/month. It also offers a free trial for 14 days.

Score On

• G2 - 4.4/5

• Capterra - 4.1/5 

• GetApp - 4.1/5

12. Satismeter

Satisfmeter is a tool that enables businesses to collect customer feedback and insights through customer feedback survey forms and popular CX metric surveys like NPS surveys.

Top Features

• NPS, CSAT, CES, and PMF survey forms

• Automated processes to trigger survey forms at various touchpoints

• Integrations with CRMs, helpdesk software and other tools - Hubspot, Twilio and more

• Real-time feedback collection and monitoring of customer sentiments

• Customization of forms and surveys to suit your brand

• Analytics and reporting to analyze NPS trends, track changes, and identify areas of improvement

• Microsurveys to collect quick feedback

Pricing

It has a free plan which is limited to 25 responses per month and 250 active users. Paid plans start from its Growth plan which costs $199/month. It also offers a free trial of the paid plans.

Score On

• G2 - 4.8/5

• Capterra - 5/5 

• GetApp - 5/5

13. Zoho Forms

Zoho Forms is an online form builder tool provided by Zoho Corporation, offering a range of features to create, design, and manage various types of forms. With this tool, you can create powerful forms for free, share them online, receive instant alerts, and effectively manage your data.

Top Features

• No-code online form builder to create visually appealing forms with drag-and-drop feature

• 30+ field types designed to create interactive and beautiful forms

• Field validations on live forms in real-time

• Multi-page forms to split a long form into multiple pages

• Save and resume feature to let respondents save partially completed forms

• Skip Logic and survey redirection to make surveys conversational and dynamic

• Subform to let respondents enter multiple entries or line items into a single section

• Email and SMS notifications to respondents on form submission

• Collaborate on Microsoft Teams

• Form sharing through links, webpage embedding, and circulation within the organization

• Analysis and reporting of data on one versatile platform

• Customization of forms with colors and styles as per your brand

• Automated workflows and integrations

• GDPR compliance and SSL certification

Pricing

It has a Free plan limited to 3 forms, 200 MB storage and 500 form submissions per month. Paid plans start from its Basic plan which costs $580/month.

Score On

• G2 - 4.4/5

• Capterra - 4.5/5 

• GetApp - 4.5/5

Features to look for in a Form Builder

When you are choosing a form builder tool for your organization, do consider what are your needs and ensure that the tool you choose has all the appropriate features to meet your requirements. Here are some common features you should look for while choosing the right form builder software for your business.

1. Ease of Use

Ensure that the tool you choose is easy to use for you and your team members so that form creation doesn’t become a daunting task for your team. Always select a no-code form builder tool that lets you create interactive forms with simple drag-and-drop features, and being a user, you or any of your team members don’t require any special technical knowledge to use the tool.

2. Easy Form Customization

Ensure that the software you choose is powered with an easy, yet powerful survey builder that lets you customize your forms and surveys as per your business requirements. The tool should have:

• Ready-to-use templates of various types and industries to create your forms as per your needs.

• White labelling of forms feature, so that you can add your own colors, style, logo, and branding to your forms to give the form the look and feel of your brand.

3. Question Types and Conditional Logic

You may require different kinds of questions to be placed in various forms. So the tool you choose should support a variety of question types like multiple choice questions, Likert scale survey questions, 5-star survey questions, checkboxes, dropdown, radio buttons, smiley face survey questions, thumbs up thumbs down survey questions, and more.

Moreover, the tool must be equipped with features like skip logic and question branching so that you can create dynamic and conversational forms to give your customers personalized survey experiences.

4. Integration Capabilities

Ensure that your form builder tool offers third-party integrations with popular and necessary tools to streamline your work. Custom integrations and APIs like Zapier integrations are an added advantage.

5. Workflow Automation

Form builders with workflow automation capabilities enable you to set up automated processes based on form submissions, such as notifications, task assignments, or triggering of survey forms at various customer journey touchpoints.

6. Mobile Responsiveness

Most people use smartphones to fill out surveys and forms nowadays. So ensure that the tool you choose is responsive to mobile phones and can create mobile-optimized surveys.

7. Analytics and Reporting

Ensure that your form builder software is powered with good reporting and analysis capabilities so that you can track form performance, view form submission data, and gain insights into customer behaviour.

8. Offline Capabilities

The software you choose must have the capability to become an offline survey tool when needed so that you can collect customer insights and data offline at your premises, as well as in the field, even without the internet at even remotest of locations. This will give you the freedom to collect data anytime anywhere, and that data can be automatically synced when you are back online.

9. Free Trial or demo

Apart from these features, do take a free trial of your form builder software before making the final decision to invest in the tool. So ensure that the tool you choose offers a free trial or has a free plan so that you can check how it works for your business.

Let’s explore some useful tips and tricks to use online form builders effectively.

Tips and Tricks to Effectively Use Form Builder Tools

For using form builder tools effectively, follow these best practices while using the tool to create effective forms and leverage your form builder tool.

• Clearly define the form purpose - Clearly articulate the purpose of your form. Understand the information you need to collect and define the goals before starting the design process.

• Keep forms concise and relevant - Keep forms short and focused. Include only essential fields to prevent user fatigue and increase completion rates.

• Use features like Skip Logic - Utilize features like Skip Logic and Question branching while creating your forms so that your forms become dynamic and seem logical and conversational to the respondents.

• Brand your forms - Use the feature of white-labelling to add your own branding and logo to the forms.

• Take advantage of integrations - Take advantage of integration capabilities to streamline data transfer. Integrate your form builder with CRM systems or email marketing tools for enhanced functionality.

• Enable real-time notifications and alerts - Set up real-time notifications to receive form submission alerts when form submissions are received. This allows for prompt follow-ups and action based on user responses.

• Test your forms - Thoroughly test forms before making them live. Ensure that all form fields work correctly, conditional logic functions as intended, and notifications are received.

Conclusion

Forms are useful in almost every business and industry to collect various information and feedback from the customers and a powerful form builder tool helps you create effective forms to serve this purpose. So you should always choose the form maker software that possesses the necessary features to fulfill your needs and business requirements.

Zonka Feedback is one of the best and a highly customizable form builder tools that you can choose for this purpose. It has all the advanced features like real-time response alerts on form submissions that help you not only create and send effective forms but also follow up on the responses to close the feedback loop effectively.

It also offers a free trial. Try Zonka Feedback for free for 7 days and see how it helps you collect valuable data, customer feedback and insights for your business.