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This template form provides you with a net promoter score question along with a follow-up question that will only be visible to your detractors i.e. the customers who have rated you between 0 and 6 in the NPS question.
Evaluate your net promoter score and make sure your customers stay loyal to your brand for years to come.
The Net Promoter Score (NPS) question captures customer satisfaction and loyalty by asking customers how likely they are to refer people to your brand.
Capture the likeliness of the customers to recommend you to their friends, colleagues and other acquaintances with this form. Collect actionable feedback with this short NPS survey form.
This basic NPS survey form (available as a pre-made template in Zonka survey builder) can be set up and deployed in minutes to quickly start taking customer feedbacks.