Top 19 Form Builder Software and Tools to Streamline Data Collection

Do you want to 

→ capture leads?

→ gain industry insights? 

→ conduct market research? 

→ gather customer feedback? 

→ let your customers contact you easily?

You can do all this with simple and efficient form builder software. The best form builder tools offer intuitive interfaces, customizable templates, drag-and-drop functionality, and various question types. This saves CX teams and organizations time and resources, allowing them to focus on what matters most—understanding and exceeding customer expectations.

But what is the best tool to create forms and how does it perform? 

We know a lot of questions must be popping into your head that's why we have curated a list of the top 19 tools helping you to effectively gain valuable insights into what's working and what needs improvement to refine your overall customer experience. 

TL;DR

• Organizations need form builder tools to collect customer feedback, generate leads, enable customer support ticket submissions, and facilitate various data collection processes.

• After in-depth research, we collated 19 best form builder tools, divided into categories like all-rounder comprehensive form builder software, mobile-friendly form building tools, and free tools to choose the best tool as per your business needs. 

• While analyzing each tool, we considered factors like ready-to-use templates and multiple distribution channels, along with best practices like keeping forms concise and enabling real-time alerts.

• Zonka Feedback as a form builder software helps you create, share, and manage forms and collect valuable data from customers. Leverage its AI to analyze data and take action to improve customer experience in real-time. Get started today by signing up for a free 14-day trial or schedule a demo. 

  Tailor-Made Forms for Your Every Business Need

  Choose from templates or create from scratch or with AI, allowing you to collect feedback that matters to your business.
  

  

What is a Form Builder Software?

Form builder software is a tool that lets you create and manage digital forms without any coding skills. Whether you need to collect user information, process registrations, or handle customer inquiries, these platforms make it easy. With intuitive interfaces and drag-and-drop functionality, you can design custom forms by adding elements like text fields, checkboxes, dropdown menus, and more.

But, What does the Form Builder Do? 

Well, an online form builder software helps you do the following:

• Design Forms Easily: Create forms without technical expertise using user-friendly interfaces.

• Access Customizable Templates: Utilize built-in templates to quickly craft various types of forms.

• Distribute Forms Efficiently: Send your forms directly to your target audience with just a few clicks.

• Collect Valuable Information: Gather data and other essential data seamlessly.

• Analyze Data and Generate Reports: Turn collected data into meaningful insights with reporting tools.

• Leverage Advanced Features and Integrations with conditional logic, and data validation, and integrate with third-party services like CRM systems, email marketing tools, and payment gateways to streamline data collection and automate workflows.

Now, let's explore some of the best online form builder software and tools that you can use for your business needs.

Top 19 Form Builder Tools: Quick Overview

Here's a list to overview top form builders software categorized into categories to choose the best tool for your business:

Why Must You Look for Form Builder Tools?

Creating forms from scratch can be time-consuming and technically challenging. Form builder software simplifies this process, allowing you to design professional, customized forms quickly and easily. They help you:

• Save Time and Resources: No need for manual coding or complex design work.

• Enhance Engagement: Create branded, user-friendly forms that encourage responses.

• Adapt Quickly: Launch surveys or feedback forms on the fly as your business needs change.

• Focus on Strategy: Spend less time on technical details and more on understanding your customers.

By using form builder tools, you streamline data collection and make informed decisions more efficiently. 

How did we Evaluate the Best Form Builder Software? 

To help you choose the best form builder software for your needs, we evaluated each tool based on several key criteria:

• Ease of Use: We looked for platforms that are intuitive and user-friendly, so you can create forms without any technical expertise. A straightforward and simple interface with drag-and-drop functionality was a must.

• Design and Customization: We assessed how well each tool allows you to customize forms to match your brand. This includes the availability of templates, customization options, and the ability to create engaging, interactive forms.

• Features and Functionality: We considered the range of features each software offers. This includes advanced capabilities like conditional logic, various question types, AI-powered analytics, and offline data collection.

• Integration Capabilities: We evaluated how easily each form builder integrates with other tools you might use, such as CRM systems, email marketing platforms, and payment gateways. Seamless integration streamlines your workflow and enhances productivity.

• Analytics and Reporting: We examined the analytics tools provided by each platform. Robust reporting features help you gain valuable insights from the data you collect, aiding in data-driven decision-making.

• Mobile Responsiveness: We ensured that forms created with these tools are mobile-responsive, providing an optimal experience for users on any device.

• Embedding and Distribution: We looked at how easily you can embed forms into websites, emails, and other platforms. Easy distribution ensures you can reach your audience across multiple channels without hassle.

• Ready-to-Use Templates: We value platforms that offer a variety of pre-designed templates for different use cases. This saves you time and effort in creating forms from scratch.

• Pricing and Free Trials: We considered the cost-effectiveness of each tool, including the availability of free plans or trials. This allows you to test the software before making a financial commitment.

• Customer Support and Resources: We assessed the quality of customer support and the availability of helpful resources like tutorials and FAQs. Good support can be crucial when you encounter challenges.

By evaluating each form builder against these criteria, we aim to provide you with a comprehensive understanding of what each tool offers. This way, you can select the form builder software that best fits your business requirements and helps you collect data efficiently and effectively.

Types of Form Builder Softwares We Added

Choosing the right form builder tool depends on your specific needs. Here's how we've categorized them:

1. Comprehensive Survey and Form Building Tools: These all-in-one platforms are perfect for businesses needing advanced features for robust data collection and analysis. Some of the tools are Zonka Feedback, Typeform, JotForm, etc.

2. Mobile-Friendly Tools: Optimized for mobile use and often featuring offline capabilities, tools like Zonka Feedback, Forms on Fire, and GoCanvas are ideal for data collection on the go.

3. Free Form Builders: Perfect for those on a budget or just starting. Basic tools like Google Forms, Microsoft Forms, and Zoho Forms offer quick form creation at no cost but with limited advanced features.

By understanding these categories, you can better identify which form builder software matches your requirements—whether you need a comprehensive platform, an industry-specific solution, mobile capabilities, or a cost-effective option.

We have divided these software into four categories so let's start with the first category here.

Top 11 Comprehensive Survey and Form Builder Tools

Here is an overview of the all-rounder form builder platforms that you can choose from:

#1. Zonka Feedback: AI-Driven CX Management Form Builder

Zonka Feedback is one of the best form builder for advanced users as it revolutionizes customer feedback collection with its AI-powered, super-intuitive survey builder. Its Survey Builder 2.0 offers a powerful drag-and-drop interface, making it effortless to create engaging, branded surveys that resonate with your audience.

Whether you're measuring Net Promoter Score, Customer Satisfaction, or Customer Effort Score, Zonka Feedback enables you to design surveys that people actually want to respond to. With multilingual support and seamless distribution across multiple channels, gathering valuable insights has never been easier.

Top Features

• Create surveys effortlessly using over 30 question types and 100+ expert templates without any coding skills

• Customize surveys with your brand's logo, colors, and styles for a consistent brand experience

• Use skip logic, survey redirection, and answer piping to make your surveys dynamic and personalized

• Ability to create and customize white-labelled surveys and forms, polls, and quizzes

• CX metrics surveys and forms with NPS, CSAT, and CES questions

• Reach a global audience with one-click AI translations in over 50 languages

• Distribute surveys via email, SMS, web widgets, mobile apps, live chat, kiosks, and offline channels

• Leverage AI-driven insights, sentiment analysis, and data visualization through charts and graphs

💡 Best for all industries such as B2B SaaS, Retail, Healthcare, Enterprises, E-commerce, Education, and more.

Build Custom Surveys in Minutes with Our Intuitive Form Builder

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#2. Typeform: Interactive Form Builder Software

Typeform is a popular form builder software known for its interactive and user-friendly approach to data collection. The tool provides a refreshing and dynamic approach to online interactions. Typeform's one-question-at-a-time format creates an interactive user experience, making the data collection process not just functional but enjoyable.

Top Features

• Various kinds of forms - signup forms, feedback forms, order forms

• 28 question types and prebuilt templates

• Brand kits to add logos, colors, and styles to your forms

• Recommendations for form optimization

• Integrations with essential apps - Google Sheets, Slack, Salesforce, and more

💡 Best known for its UI and conversational form design features.

#3. Jotform: Easiest Online Form Builder

Jotform is an online form builder that allows users to create a wide variety of forms, ranging from simple contact forms to complex application forms, surveys, and more. This form maker offers features like thousands of form template to use instantly, conditional logic, and supports tasks like accepting payments, generating reports, and automating workflows.

Top Features

• No-code online form builder with drag-and-drop operations

• Form customization with your own logo, fonts, and colors

• 150+ integrations with CRMs, payment platforms like PayPal business, cloud storage apps, and more

• Widgets for special functions like date pickers, image uploaders, and more

💡 Best for businesses, nonprofits, educators, and healthcare professionals seeking an intuitive form builder to collect information, automate workflows, and streamline operations without any coding.

#4. Paperform: Versatile Online Form Builder Software with Payment Integration

Paperform is another online form builder tool that allows users to create forms and surveys with a focus on simplicity and versatility. Businesses can use it to create dynamic forms, eSignatures, surveys, bookings, and payments. Not just that but it also allows your forms to be mobile-optimized and desktop-optimized forms, and integrations with thousands of popular apps like Slack, Mailchimp, and more.

Top Features

• Effortless no-code forms creation

• 700+ custom web form templates

• Easy to use like a document

• Flexible forms to capture leads, accept payments and share surveys

• Unique Calculations function allows to transform text, calculate shipping rates and discounts based on real-time user input

💡 Best for small businesses, designers, developers, marketers, and agencies looking to simplify workflows and automate processes with ease.

#5. Forms.app: Advanced Online Form Builder with AI-Powered Templates

Forms.app is one of the best free online form builder tools, enabling users to easily create various types of forms and surveys without any coding knowledge. It offers an advanced analytics section with multiple ways to review form responses, including spreadsheet formats like CSV file, email inbox formats, and useful statistics. With over 25 form field types, conditional logic for automated workflows, and the ability to accept payments, Forms.app is a versatile tool for seamless form creation and management.

Top Features

• Easy-to-use online form creator to create attractive forms, surveys, and quizzes

• Deep customization to match your brand image

• Form sharing through web links and embedding on landing pages

• Adjustable privacy setting of the forms

• Mobile-responsive forms

• Powerful integrations with 500+ apps

💡 Best for industries like retail, e-commerce, technology, and consumer goods, offering customizable forms and automated workflows for businesses of all sizes.

#6. Forms.io: Advanced Form Creator with Integrated Payment Solutions

An industry-leading form builder software, Forms.io is renowned for its advanced payment integration capabilities. Its top feature is the ability to create powerful and secure payment forms that enhance customer experience and streamline transactions. This addresses the critical need for businesses to collect payments effortlessly while providing a seamless user interface.

Top Features

• Create custom forms effortlessly with a user-friendly interface

• Collect payments securely using Stripe, PayPal, and other payment processors

• Utilize built-in templates and customize them to suit your business needs

• Automate advanced workflows with the built-in Business Process Management (BPM) app

• Embed forms on websites and blogs seamlessly for better user engagement

• Simplify the form-filling process with conditional form fields and multi-step wizards

💡 Best for businesses seeking a robust form builder with advanced payment integration and workflow automation, ideal for enhancing customer experience and streamlining transactions.

#7. Formstack Forms: All-in-one Automation Form Builder

Formstack Forms is another online form builder tool that enables users to create various types of forms and surveys, collect data, and automate processes. Its easy-to-use web form builder enables anyone to build online form easily and begin collecting data.

Top Features

• No-code form builder with easy to use drag-and-drop capabilities

• Branching logic to build smart web form that react to form responses

• Save and resume feature to reduce friction on longer forms

• Custom online form URLs for a more secure form-filling experience

• Capture electronic signatures

💡 Best for both technical and non-technical users to improve data capture and management across various industries.

#8. 123 Form Builder: Versatile and Secure Form Tool

123 Form Builder is a comprehensive form builder tool tailored for diverse industry needs, enabling you to create secure and customizable online feedback forms effortlessly. With an intuitive drag-and-drop interface and over 3,000 templates, users can quickly build registration forms, order forms, surveys, and more without any coding. Trusted by over 35,000 clients worldwide, 123 Form Builder supports businesses of all sizes in streamlining their data collection and management processes effectively.

Top Features

• Easily create forms with a user-friendly interface and customizable templates

• Connect with over 500 apps including Salesforce, PayPal, Stripe, Mailchimp, and Zapier

• GDPR and HIPAA compliant with 256-bit SSL encryption and advanced security measures

• Utilize conditional logic, smart form fields, and secure payment collection

• Streamline processes with intelligent workflows and task automation

💡 Best for businesses of all sizes, especially those requiring secure and customizable forms with extensive integrations for streamlined operations.

#9. Gravity Forms: Powerful WordPress Form Builder

Gravity Forms is a leading WordPress form builder known for its powerful customization and seamless integrations. Designed to handle a wide range of data collection needs, it allows users to create complex forms, and new form effortlessly with its intuitive drag-and-drop editor. Whether you're building contact forms, surveys, payment forms, or registration forms, Gravity Forms provides advanced features like conditional logic, workflow automation, and secure data handling to enhance the experience for website visitors.

Top Features

• Easily design and customize forms with an intuitive visual editor

• Show or hide fields, sections, and pages based on user inputs for a personalized experience

• Connect with over 30 third-party services including PayPal, Stripe, Mailchimp, and Zapier

• Ensure data protection with GDPR and HIPAA compliance, 256-bit SSL encryption, and advanced security measures

• Automate processes with intelligent workflows and task assignments to enhance productivity

💡 Best for small to midsize businesses, digital agencies, freelancers, and large enterprises looking for a highly customizable and secure form builder integrated with WordPress.

#10. HubSpot Forms: Free CRM-Integrated Form Builder

HubSpot Forms is a free, user-friendly form builder tool that seamlessly integrates with HubSpot’s CRM, enabling businesses to capture and manage leads effortlessly. Designed for simplicity, it offers a drag-and-drop interface to create custom surveys, polls, and forms without any technical expertise. Every form submission is automatically added to HubSpot’s Smart CRM, allowing for personalized follow-ups and efficient lead nurturing.

Top Features

• Easily create and customize forms with an intuitive visual editor that provides a clear preview of each form view

• Automatically sync form submissions with HubSpot CRM for streamlined lead management

• Display or hide fields based on user responses to personalize the form experience

• Instantly view and analyze form responses with integrated analytics tools

• Send follow-up emails and notifications automatically upon form submission

💡 Best for businesses and marketers using HubSpot CRM looking for a free, integrated form builder to capture and manage leads effectively.

#11. Wufoo: Effortless and Versatile Form Builder

Wufoo is an easy-to-use online form builder designed for organizations of all sizes to create registration forms, surveys, contact forms, and payment forms without any coding. With over 3 million users, including major brands like Amazon and Disney, Wufoo offers a user-friendly drag-and-drop interface, extensive customization options, and secure data collection.

Top Features

• Accept payments through PayPal, Stripe, and Authorize.Net directly within your forms

• Choose from over 3,000 templates to match your brand and specific requirements

• Ensure data protection with GDPR compliance and 256-bit SSL encryption

• Connect with over 40 languages and integrate seamlessly with tools like Salesforce, Mailchimp, and Zapier

💡 Best for Small to medium-sized businesses, nonprofits, and enterprises looking for a versatile and customizable form builder with robust payment and integration capabilities.

Best Form Builder Apps for Mobile

Here are the following key forms tools that make mobile form creation quick, easy, and efficient for capturing data anywhere, anytime:

#12. Zonka Feedback: Ultimate Mobile Automation & Best Form Builder App

Zonka Feedback is a leading mobile automation form builder designed for seamless offline data collection and real-time insights. Whether you're in the field, at events, or on the go, Zonka Feedback allows you to create powerful forms on your phone or tablet without needing an internet connection. Once you're back online, your data syncs automatically, ensuring you never miss a beat.

Trusted by global brands like Samsung, AirArabia, and EY, Zonka Feedback offers robust features such as customizable templates, intelligent workflows, and secure data handling to enhance your data collection and streamline your business processes efficiently.

💡 Best for Field service teams, event organizers, and businesses requiring robust offline data collection and seamless integration with their existing digital tools.

#13. Forms on Fire: Gather Customer Insight Anywhere

Forms on Fire is a mobile forms software and app that businesses use to collect customer insight data anywhere, anytime, both online and offline. It is an easy-to-use no-code form builder platform to help organizations collect, share, and analyze their operational data.

Top Features

• Quick sync to see how mobile forms will like on mobile devices

• Ability to capture photos, GPS, signatures, barcodes, and more

• Allows access to enterprise data in real-time

• Performance Analytics to form view maps, data lists, and details on your device

💡 Best for industries with high-stakes operations, including construction, field services, healthcare, and manufacturing.

#14. GoCanvas: Online Form Builder for Inspection

GoCanvas is a mobile form software and data collection platform that enables businesses to create, deploy, and manage digital forms and workflows. The tool focuses on mobile-first forms, letting you make forms instantly with pre-built customizable form templates, offering you seamless integration and dedicated customer support to meet your goals effectively.

Top Features

• Real-time data collection while offline, syncing all data in real-time when back online

• Intuitive drag-and-drop workflows

• Smart tools to automate workflows and schedule assignments

💡 Best for businesses of all sizes in industries like construction, field service, HVAC, manufacturing, engineering, energy, and retail.

#15. Magpi: Seamless Mobile Data Collection with No Technical Expertise

Magpi is another data collection and mobile forms platform designed to facilitate field data collection, surveys, and information gathering by designing and deploying mobile forms with ease. This tool lets you gather real-time dashboard updates and data visualization along with customization of forms and reports.

Top Features

• Ability to design and deploy forms on Android, iOS, SMS or IVR

• No-code integrations with thousands of online tools

• Skip logic to make your forms dynamic

• Data collection in the form of photos, GPS, multiple choice, NFC, barcodes, numbers, subforms, signatures, and more

💡 Best for global health, international development, and other industries needing mobile data collection via apps, SMS, or IVR, with integrated real-time reporting and no programming skills needed.

#16. Fulcrum: AI-Enhanced Mobile Form Builder

Fulcrum is a cutting-edge mobile form builder designed specifically for field warriors, enabling seamless data collection and process management in any environment. Powered by AI and innovative features, Fulcrum allows users to create custom forms effortlessly with its intuitive drag-and-drop interface. Whether you're conducting inspections, managing assets, or tracking employee health, Fulcrum ensures accurate and reliable data capture both online and offline.

Top Features

• Utilize intelligent tools for automated data capture and analysis, boosting accuracy and efficiency

• Collect and store data without internet access, syncing automatically once reconnected

• Seamlessly integrate location-specific data with GIS tools for enhanced field operations

• Automate tasks and streamline processes with flexible workflow management features

• Ensure data protection with robust security measures and compliance with industry standards

💡 Best for Field service teams, industrial operations, and organizations needing robust offline data collection and seamless integration with their existing tech ecosystems.

Best Online Form Builders for Free

Is there a free form builder? Well, here are the tools you can look for:

#17. Google Forms: Basic Form Builder for Beginners

Google Forms is a completely free online form builder that enables anyone with a Google account to create custom forms, surveys, and quizzes effortlessly. Its top feature is its cost-effectiveness, providing individuals and businesses with a robust tool for data collection without any financial barriers. Being part of the Google Workspace suite, Google Forms integrates seamlessly with other Google applications like Google Sheets, allowing for automatic data organization and analysis.

Top Features of Google Forms

• Automatically save and analyze responses in Google Sheets spreadsheet

• Work simultaneously with team members on form creation and editing

• Choose from various formats like multiple-choice, checkboxes, and dropdowns

• Basic Conditional Logic to show questions based on previous answers to personalize the survey

💡 Best for educators, individuals, and small businesses seeking a free, straightforward tool for creating basic forms, surveys, and quizzes without the need for advanced customization or integrations.

Also, check out the top Google Forms alternatives and competitors to stay ahead of the curve.

#18. Microsoft Forms: Free Online Form Builder with Real-Time Excel Integration

Designed with simplicity in mind, Microsoft Forms enables users to create professional-looking forms quickly and easily. Whether you're gathering customer feedback, conducting market research, or engaging students in educational activities, it offers a user-friendly platform to collect and analyze data effectively.

Top Features

• The intuitive design allows for the quick creation of surveys, quizzes, and polls without technical expertise

• Built-in intelligence provides theme suggestions and question recommendations

• Choose from various formats like multiple-choice, text, ratings, and more

• Forms work on any web browser and device, ensuring accessibility for all respondents

💡 Best for individuals and businesses already using the Microsoft ecosystem who need a simple, free tool for creating forms and collecting data, especially those valuing seamless integration with Excel for data analysis. 

#19. Zoho Forms: Streamlined Paperless Data Collection for All Businesses

Zoho Forms is an online form builder tool provided by Zoho Corporation, offering a range of features to create, design, and manage various types of forms. With this tool, you can create powerful forms for free, share them online or direct link, receive instant alerts, and effectively manage your data. This form maker software offers you 30+ field types designed to create interactive and beautiful forms, automated workflows and integrations, GDPR compliance, and SSL certification.

Top Features of Zoho Forms

• No-code online form builder to create visually appealing forms with drag-and-drop feature

• Multi-page forms to split a long form into multiple pages

• Save and resume feature to let respondents save partially completed forms

• Skip Logic and survey redirection to make surveys conversational and dynamic

• Email and SMS notifications to respondents on form submission

• Form sharing through direct links, webpage embedding, and circulation within the organization

💡 Zoho Forms is best for freelancers, small to large enterprises, and non-profits seeking to automate workflows, collect data, and integrate with other tools using a simple drag-and-drop form builder that works across all devices, even offline.

Now that you know everything about all the tools. But do you know how to select the best form builder for my business? Explore the tips here.

Tips to Select the Best Form Maker for Your Business?

Selecting the right form builder software enhances data collection and customer engagement. Here are key tips to help you make the best choice:

1. Define Your Form's Purpose: Identify what information you need and set specific goals. This ensures you choose a tool with the necessary features.

2. Keep Forms Short and Relevant: Opt for tools that let you create concise forms with only essential fields, improving user experience and completion rates.

3. Utilize Advanced Features: Look for features like skip logic and question branching to make your forms dynamic and personalized, boosting engagement.

4. Brand Your Forms: Choose a tool that allows you to add your branding and logo. Consistent branding builds trust and recognition.

5. Leverage Integrations: Ensure the tool integrates with your existing systems like CRM or email marketing platforms to streamline workflows.

6. Enable Real-Time Notifications: Select a tool that offers instant alerts for form submissions, allowing you to respond promptly to users.

7. Test Thoroughly Before Launch: Always test your forms to ensure all features work correctly, providing a smooth experience for users.

By following these tips, you'll find a form builder tool that meets your needs, enhances user engagement, and supports your business growth.

Build your Feedback Form with Zonka Feedback

Forms are essential in almost every business and industry, serving as a critical tool for collecting customer information, feedback, and insights. A powerful form builder software helps you design and deploy effective forms that meet your specific needs, and close the feedback loop. To choose the right form builder, you must evaluate your requirements, compare features, review pricing, and consider user ratings to make an informed decision.

A few of the key takeaways are:

• Forms are critical for gathering customer feedback and insights in any business.

• Choosing the right form builder tool involves comparing features, pricing, and ratings.

• Determine the functionalities you need, such as customization options, integrations, AI features, or mobile accessibility.

• Look for capabilities like real-time response alerts, AI-powered analytics, intelligent workflows, and advanced reporting.

• Evaluate the pricing to find a solution that offers the best value without sacrificing essential features.

• Use feedback from other users to assess reliability and performance.

• Choose tools that comply with data protection regulations like GDPR and offer robust security measures.

Among the top form builders, Zonka Feedback stands out as an excellent online survey tool for businesses of all sizes. It offers advanced features like real-time response alerts, customizable survey templates, AI-driven text analytics and sentiment analysis, intelligent workflows, and comprehensive reporting. These features not only help you create, send, and analyze forms effectively but also enable you to follow up on responses to close the feedback loop efficiently.

Create Engaging Feedback Forms That Convert

Customize your forms with advanced logic and design, and analyze them with AI analysis ensuring you get the most relevant feedback for better decision-making.