Understand what your customers feel about the services provided by the bank with this banking customer feedback form template. This form contains rating questions through which the customer can rate the quality of services provided by the bank. Also, the customers can rate the bank staff on the services provided by them with this banking customer feedback form. Run this form template at the branch premises on tablet kiosks and implement at optimum height in high footfall places and near the exit. You can also send this feedback form to customers post their bank visit through SMS and Emails. Ditch paper-based feedback forms for your banks and switch to new age digital feedbacks!
Multi-channel Banking Customer Feedback Management Software
Zonka is a multi-channel bank customer experience management software. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.
Capture customer feedback
on-premises on Android tablets
Collect feedbacks on iOS devices
like iPad & iPhone
Run online surveys and distribute via multiple channels
Zonka- digital feedback system for banks
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