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Banking Customer Feedback Form

Hello! Use this bank customer feedback form template to survey customer about his bank visit. Signup with Zonka to use this form template right out of the box.

Understand what your customers feel about the services provided by the bank with this banking customer feedback form template. This form contains rating questions through which the customer can rate the quality of services provided by the bank. Also, the customers can rate the bank staff on the services provided by them with this banking customer feedback form. Run this form template at the branch premises on tablet kiosks and implement at optimum height in high footfall places and near the exit. You can also send this feedback form to customers post their bank visit through SMS and Emails. Ditch paper-based feedback forms for your banks and switch to new age digital feedbacks!

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Multi-channel Banking Customer Feedback Management Software

Zonka is a multi-channel bank customer experience management software. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.


Android survey app

Capture customer feedback
on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices
like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

Multi-channel survey system

Email surveys

Email surveys directly from
Zonka or send via APIs

SMS surveys

Send SMS with Survey links
to customer phone numbers

Mobile surveys

The surveys work beautifully
on both desktop and mobile

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Enter primary contact's full name
Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
Enter company name