UserVoice has long been a recognizable name in product feedback and feature request management. When it launched in 2008, it helped product teams centralize customer ideas, prioritize feature requests, and bring structure to user feedback—at a time when few dedicated tools existed.

However, after working with product managers, CX leaders, and SaaS teams evaluating feedback platforms today, one pattern is clear: many teams have outgrown UserVoice.

As feedback programs mature, expectations change. Teams now need faster setup, modern UX, flexible pricing, deeper integrations, and the ability to collect feedback across multiple channels—not just feature voting boards. For many organizations, UserVoice’s enterprise-heavy pricing, dated interface, and sales-led onboarding model create friction instead of momentum.

That’s why more teams are actively searching for UserVoice alternatives that offer modern design, broader feedback coverage, stronger analytics, and better value for money.

In this article, we compare the best UserVoice alternatives and competitors in 2026, evaluating each tool based on feedback collection capabilities, product and CX use cases, integrations, pricing flexibility, and real-world adoption—so you can confidently choose a platform that fits how your team builds and improves products today.

TL;DR

• UserVoice is a well-known product feedback tool, but many teams are switching due to its high pricing, outdated UI, limited integrations, and sales-led onboarding. As feedback programs scale, teams need faster setup, omnichannel feedback, modern UX, and better analytics.
• The best UserVoice alternatives in 2026 go beyond feature request boards. They support in-app feedback, surveys, bug reporting, CX metrics, AI-powered insights, and integrations with product, support, and CRM tools.
• Based on our 2026 analysis, leading UserVoice alternatives include Zonka Feedback (best for omnichannel feedback and AI-driven insights), Canny (best for feature requests and voting), Userback and Marker.io (best for visual feedback and bug tracking). 
• Zonka Feedback is one of the best UserVoice alternatives in 2026, offering omnichannel feedback collection, in-product surveys, feature request tracking, AI-powered sentiment and text analysis, and automated closed-loop workflows—making it ideal for product, CX, and customer success teams that need more flexibility and faster insights than UserVoice provides. Schedule a demo to learn more about it.

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Comparison Table for UserVoice Alternatives & Competitors

What are the Best UserVoice Alternatives in 2026?

The best UserVoice alternatives in 2026 include Zonka Feedback, Canny, Featurebase, Survicate, Refiner, Userback, Marker.io, Delighted, Hotjar, and Typeform. These platforms go beyond traditional feature request boards by offering in-app feedback, surveys, bug reporting, AI-powered insights, and better integrations—making them better suited for modern SaaS and product-led teams. Lets us look at these and other top UserVoice alternatives in detail.

1. Zonka Feedback: Best UserVoice Alternative for Product Feedback, AI Insights & Closed-Loop Action

• Best for: Product, CX, and SaaS teams that have outgrown UserVoice’s feature-request-only model and need end-to-end feedback intelligence—from in-product feedback collection to AI-driven prioritization and closed-loop action.
• Use case: Collecting in-app and omnichannel product feedback, measuring CSAT/NPS/CES, analyzing open-text responses with AI sentiment and theme detection, prioritizing issues based on impact, and routing feedback to product, support, or CX teams for resolution.
• Why it replaces UserVoice well: Unlike UserVoice’s idea-board focus, Zonka Feedback combines feedback collection + AI analysis + workflow automation, making it suitable for modern, scalable feedback programs.
• G2 Rating: 4.6/5

What Makes Zonka Feedback Best UserVoice Alternative in 2026?

Zonka Feedback is the best Uservoice alternative as the powerful customer feedback and survey platform helps businesses collect multichannel feedback, measure customer satisfaction, and use the insights to improve the overall experience. With 100+ ready-to-use survey templates, you can create and collect customer feedback through email surveys, in-app surveys, in-product, mobile app surveys, on-website, SMS, QR codes, kiosks surveys, and more.

The tool also has an intuitive user interface that lets you create intuitive surveys using an easy-to-use survey maker tool. White labeling your surveys, adding advanced logic, and customizing them to suit your business requirements are some of the outstanding features you get with Zonka Feedback.

As a Uservoice alternative, it lets you measure and manage feedback through different CX metrics like CSAT, NPS, and CES. Its advanced survey reports and analytics capabilities enable businesses to make data-driven decisions. You can use Zonka Feedback to capture in-moment feedback from your customers, identify their pain points, and assign any low or negative feedback to the required team to take instant action and reduce customer churn.

What further differentiates Zonka Feedback from UserVoice is its AI Feedback Intelligence product suite, which goes beyond basic feedback collection and feature voting. Zonka automatically analyzes open-ended feedback using AI-powered sentiment analysis, theme detection, and text analytics to uncover recurring product issues, feature gaps, and drivers of satisfaction or churn. Unlike UserVoice, which relies heavily on manual review and voting signals, Zonka Feedback helps product and CX teams understand why users are requesting features, prioritize them based on impact, and close the loop faster with automated workflows and real-time alerts.

Zonka Feedback Features

• Add workflows and automate actions to close the feedback loop

• Leverage AI features like sentiment analysis and text analysis to understand customer emotions

• Create microsurveys as well as long form surveys easily

• Distribute surveys across multiple channels like website, in-app, in-product, email, SMS, survey apps, and more.

• Advanced survey reports and analytics to take required action and CX automation

• Real-time alerts for poor scores or bad reviews to follow up, take action

• Easy-to-use survey builder with 100+ templates and complete customization

• Create segments to take targeted actions on your feedback

• Get insights into the customer journey, pain points, behavior trends, and more

• User-friendly dashboard to easily create, send, and measure customer satisfaction and experience

• Complete white-labeling of surveys to resonate with your brand

Pricing:

Custom plan based on business requirements. It also offers free trial of paid features upon request. 

2. Refiner: Best UserVoice Alternative for In-App Product Feedback and SaaS Product Teams

• Best for: SaaS and product-led growth teams that want a lightweight, in-app alternative to UserVoice for collecting contextual user feedback without running public feature voting boards.
• Use case: Triggering in-product microsurveys (PMF, churn, onboarding feedback), capturing feedback at key user actions, and segmenting responses by behavior, lifecycle stage, or feature usage.
• Why it replaces UserVoice well: Refiner shifts feedback from public idea portals to contextual, in-app insights, helping teams validate features before they become roadmap commitments.
• G2 Rating: 4.5/5

What Makes Refiner One of the Top UserVoice Alternatives?

Another alternative to Uservoice is Refiner, a survey software tailored for SaaS and digital products. This platform is renowned for its extensive customization options for in-product surveys and forms, which contribute to higher response rates.

This platform, specializing in gathering customer and product feedback, is primarily crafted for web and mobile applications, making it an ideal choice for product management software companies. What sets Refiner apart is its ability to offer a broader range of surveys, extending beyond the basics like NPS and CSAT, to meet diverse business requirements. Moreover, it delivers aesthetically appealing surveys designed to effectively capture customer and product feedback through web and mobile app surveys.

Refiner Features

• Collect customer insights in minutes with ready-to-use survey templates

• Design templates as per your brand to gain better value

• Get all used cases to collect feedback through NPS, CSAT, CES, Product-Market fit survey, and more

• Get Microsurveys to gather quick and specific feedback from customers

• Survey Logic & Branching to display the most relevant questions based on previous answers

• Create personalized surveys by using users’ names and information

• User segmentation for accurate targeting and data analysis

Pricing: The essential plan starts at $79/month, billed annually.

3.Formbricks: Best UserVoice Alternative for Product Feedback

• Best for: Teams in privacy-first and regulated industries that need a secure, self-hostable, and compliant solution for collecting product feedback across web, app, and in-product touchpoints.
• Use case: Creating branded, personalized surveys with conditional logic, contacts, and segments for product research, onboarding feedback, NPS and CSAT.
• Why it replaces UserVoice well: Formbricks allows feedback loops over multiple-platforms with full data ownership, while APIs and webhooks allow it to integrate fast into existing product and data workflows.
• G2 Rating: 4.9/5

What Makes Formbricks One of the Top UserVoice Alternatives?

The platform helps teams collect product feedback directly within their applications, with a focus on privacy, flexibility, and control for teams working in data-sensitive environments.
Formbricks allows teams to reach specific users through contacts, personal links, and segments, and run targeted, branded surveys across web and in-product  touchpoints using conditional logic, all while maintaining full ownership of their data.

Formbricks Features

• Survey creation with advanced question types, variables, and conditional logic to build feedback flows
• Targeted delivery via contacts, personal links, and segments
• Multiple-language support for both platform and surveys
• Privacy-first setup with self-hosting or compliant cloud
• APIs and webhooks for workflow integrations and developer friendly customizations

4. Usersnap: Best UserVoice Alternative for Visual Feedback, Bug Tracking & Product QA

• Best for: Product, UX, and engineering teams that primarily used UserVoice for issue reporting and feedback triage, and now need richer visual and developer-ready feedback.
• Use case: Collecting annotated screenshots, bug reports, usability feedback, and short in-app surveys, then syncing them directly into Jira, Azure DevOps, or product backlogs.
• Why it replaces UserVoice well: Usersnap captures what users see and experience, not just what they request—making it far more actionable than text-only feature requests.
• G2 Rating: 4.6/5

What Makes Usersnap One of the Top UserVoice Alternatives?

As one of the top Uservoice alternatives, Usersnap provides businesses with an all-in-one solution for capturing, organizing, responding to, and scaling user feedback. Trusted by major global brands, this platform allows users to easily send screen captures, deploy targeted Microsurveys, and efficiently track feedback activities and segments, all in a fraction of the time.

A notable aspect of this customer feedback management software is its ability to streamline the handling of issues, feature requests, suggestions, and product survey responses, facilitating the capture and prioritization of the most impactful feedback.

Usersnap Features

• Build impactful products by scaling issue tracking, user testing, in-app research

• Put user needs at the center of your product development

• Allow users to send screen captures, target Microsurveys, track feedback activities, and more

• Categorize feedback with labels into important topics

• Connect with 50+ integrations, and also 2-way integration with Jira, Azure DevOps

Pricing: The startup pricing plan starts at $69/month. However, the company plan starts at $129/month.

5. Userback: Best UserVoice Alternative for Contextual User Feedback and Issue Tracking

• Best for: Agile product teams and digital agencies that want to replace UserVoice with a contextual feedback layer embedded directly into the product or website.
• Use case: In-app feedback widgets, annotated screenshots, session context, bug reporting, and feature validation during live product usage or testing phases.
• Why it replaces UserVoice well: Userback eliminates the friction of external portals by letting users submit feedback in the moment, which leads to higher-quality insights than traditional idea boards.
• G2 Rating: 4.8/5

What Makes Userback One of the Top UserVoice Alternatives?

Userback stands as a top competitor among Uservoice alternatives and enables businesses to make iteration easier with contextual user feedback tools, precise bug and issue tracking, and feature validation. What sets Userback apart is its ability to streamline both internal teams and external collaboration by centralizing all aspects of the feedback process.

The tool also allows you to start collecting your user feedback in minutes, while designing, doing user onboarding, and building every opportunity using the no-code Browser Extension. Userback's bug and issue tracking is another cool feature you can use to give your testers and developers everything they need to develop surveys.

Userback Features

• Ditch the email, spreadsheet, and manual process and get everything in one place
• Collect more of what counts through in-app or onsite visual feedback, Microsurveys, and community portal
• Push bug and issue tracking directly to the developer workflow
• Collect new product ideas, and validate existing ones quickly
• Start collecting in minutes with ready-to-use templates

Pricing: The essential plan starts at $59/month.

6. Canny: Best UserVoice Alternative for Feature Requests, Voting Boards & Product Roadmaps

• Best for: Product managers who relied on UserVoice mainly for feature request collection, user voting, and roadmap transparency.
• Use case: Centralizing feature requests, enabling customer voting, managing internal prioritization, and communicating roadmap progress back to users automatically.
• Why it replaces UserVoice well: Canny modernizes the classic UserVoice feature-board experience with better UX, automation, and clearer product communication—without trying to be a full CX platform.
• G2 Rating: 4.6/5

What Makes Canny One of the Top UserVoice Alternatives?

As one of the best Uservoice alternatives, Canny helps businesses capture, and analyze product feedback in one place to make an informed product feedback strategy. It helps them understand what customers want so as to help brands build the features that matter most to their customers.

With Canny, you can also organize customer feedback with a product feature voting board. This feature enables businesses to collect feedback in a dedicated feedback board that automatically groups similar requests, pins important updates, leaves feedback, and closes the product feedback loop.

Canny Features

• Collect customer feedback and discover valuable insights

• Understand what your customers want to build customer-centric products

• Automatically group similar requests, and pin important updates at the top of any post

• Close the product feedback loop with automated updates

• Use existing user accounts to see all votes from a specific user on their profile

• Improve customer satisfaction through listening

Pricing: The essential plan is $360/month. However, you can also start with a free account.

7. Satismeter: Best UserVoice Alternative for In-App NPS, CSAT & Product-Led Growth Teams

• Best for: Product-led SaaS teams that want a simple, in-app NPS/CSAT alternative to UserVoice, especially when the goal is measuring product sentiment rather than managing large feature voting portals.
• Use case: Running in-product NPS, CSAT, CES, PMF-style microsurveys, triggering surveys by user behavior or lifecycle events, and pushing results into product tools (e.g., Slack, Segment, Productboard) for fast action.
• Why it replaces UserVoice well: SatisMeter is better than UserVoice for continuous in-app measurement and product experience tracking, especially when teams don’t need a heavy idea portal.
• G2 Rating: 4.8/5

What Makes Satismeter One of the Top UserVoice Alternatives?

Satismeter, a web-based customer feedback portal and product management tool, emerges as a leading contender among Uservoice alternatives. The platform offers users the opportunity to gain profound insights into their products, services, customer base, and overall business operations.

Trusted by some of the most customer-focused companies, Satismeter enables users to pose the right questions at the most opportune moments, facilitating the seamless growth of their businesses. Through its customer journey mapping tools, users can actively monitor and gauge customer satisfaction across various touchpoints in the customer experience.

Satismeter Features

• Analyze project performance or develop a business strategy quickly

• Get a clear picture of what the future holds

• Keep an eye on customer satisfaction and monitor the results

• Run Microsurveys, make pricing adjustments, look into your product-market fit, and more

• Measure long-term customer satisfaction and loyal through CX metrics

• See responses in the Product management tool to prioritize feedback

Pricing: The starter plan is $199/month; however, you can even start using the tool for free for 25 responses per month.

8. Marker.io: Best UserVoice Alternative for Bug Reporting and Developer-Friendly Feedback

• Best for: Engineering and QA teams that need to replace UserVoice with a developer-first feedback and bug reporting workflow, where speed and technical context matter more than feature request voting.
• Use case: Collecting bug reports from websites with annotated screenshots, automatic technical metadata (browser/device/URL), and sending issues directly into tools like Jira, Trello, GitHub, or Asana.
• Why it replaces UserVoice well: Marker.io is more effective than UserVoice for actionable issue capture, because it turns feedback into developer-ready tickets instead of unstructured requests.
• G2 Rating: 4.8/5

What Makes Marker.io One of the Best UserVoice Alternatives?

Marker.io provides a seamless way for users to gather feedback and report bugs directly from a website, eliminating the need to navigate away from it. This customer feedback platform excels at collecting real-time website data from teams, clients, and its users themselves.

One of the standout features of Marker.io is its ability to report issues on a website using feedback widgets. This functionality simplifies the process of receiving visual feedback boards with annotations and high-quality screen captures, streamlining the collection of feedback.

The tool is designed to facilitate internal and external feedback and easy creation of bug reports, tailored to the needs of developers. Furthermore, it allows users to check the status of customer feedback and observe the actions taken by clients before they submit their feedback.

Marker.io Features

• Collect feedback and bug reports that developers understand

• Report issues on your website with the feedback widget

• Get your point across with visual markups and a high-fidelity screen capture

• Make the widget your own with custom color and branding

• Get all the technical data your developers need, automatically added to your favorite tools

Pricing: The starter plan starts at $39/month, billed annually.

9. Maze.co: Best UserVoice Alternative for Product Research, Testing & Continuous Discovery

• Best for: Product discovery, UX research, and design teams that want an alternative to UserVoice focused on testing and validating ideas before committing them to the roadmap.
• Use case: Running prototype tests, usability studies, research surveys, preference testing, and generating stakeholder-ready research reports to guide feature prioritization.
• Why it replaces UserVoice well: Maze helps teams validate what to build with evidence-based research, while UserVoice tends to capture what users ask for without proving impact or usability.
• G2 Rating: 4.6/5

What Makes Maze One of the Best UserVoice Alternatives?

Maze.co is another Uservoice alternative that enables users to get feedback portals making customer feedback the foundation of product management and decision-making for enterprise companies. It allows businesses to create and share dynamic surveys that transform responses into quantitative results.

The platform quickly enables you to collect feedback and gauge the sentiments of your customers to keep a pulse on the entire customer cycle. The automated Maze Report is a standout feature that allows you to scale a polished research standard across your whole company. You can even customize, collaborate, and share findings with every stakeholder.

Maze.co Features

• Scale customer insights with AI-powered research

• Get holistic solutions for continuous product discovery

• Scale customer insights with the intuitive builder

• Get fast access to a global panel or target your own pool

• Build better products with data-informed decisions

• Set Multiple Choice Questions

• Get a pulse on sentiment and easily identify key trends

Pricing: The starter plan starts at $99; however, it also offers unlimited users a free plan.

10. MoEngage: Best UserVoice Alternative for AI-Driven Customer Engagement & Product Insights

• Best for: Growth and product teams that need an alternative to UserVoice when feedback is tied to customer engagement, retention, and lifecycle behavior, not just feature boards.
• Use case: Analyzing engagement and behavior signals, personalizing product messaging, optimizing customer journeys, and using AI-driven insights to reduce churn and improve adoption.
• Why it replaces UserVoice well: MoEngage complements or replaces UserVoice in orgs where “feedback” is part of a broader retention + engagement strategy, not a standalone feature request workflow.
• G2 Rating: 4.5/5

What Makes MoEngage One of the Top UserVoice Alternatives?

MoEngage is a customer engagement platform that stands out due to its robust AI engine. Since its establishment in 2014, the platform has been dedicated to delivering customer engagement strategies fueled by a combination of a strong customer-centric approach at scale and ongoing product advancements.

This platform provides marketers, product managers, and owners with AI-driven insights, allowing them to craft omnichannel experiences that are adored by consumers. With MoEngage, you and your product teams can harness the potential of personalization to enhance every customer's journey and acquire more profound customer insights into your customer base.

MoEngage Features

• Empower marketers and product owners with AI-driven insights to create omnichannel experiences

• Go beyond campaign and product analytics with AI-driven capabilities

• Prevent customer churn and empower marketers with actionable consumer insights

• Proactively identify and remove bottlenecks to optimize your customers’ journeys

• Compare, analyze, and track campaign performance with behavioral analytics

Pricing: You can request a demo to learn about their pricing plans.

11. Instabug: Best UserVoice Alternative for Mobile App Feedback & In-App Bug Reporting

• Best for: Mobile app product teams replacing UserVoice with a platform that combines in-app feedback + mobile bug reporting + performance context.
• Use case: Capturing in-app feedback prompts, collecting bug reports with device/session context, tracking crashes and performance issues, and prioritizing fixes based on real user impact.
• Why it replaces UserVoice well: Instabug is purpose-built for mobile product feedback and issue resolution, while UserVoice is more general-purpose and less effective for mobile debugging workflows.
• G2 Rating: 4.5/5

What Makes Instabug One of the Top UserVoice Alternatives?

Instabug is one of the top Uservoice alternatives that enables brands to get valuable insights with user feedback. The platform provides a channel for businesses to hear from customers so as to make data-driven decisions and improve their app performances.

Instabug is a customer feedback platform that mainly focuses on collecting user feedback through survey apps. It enables brands to get feedback from stakeholders and see user behavior so as to avoid surprises and have a full picture of how your product management app is doing. The unlimited feedback platform makes it easy for people to submit ideas and share feedback right from inside the idea management app.

Instabug Features

• Get Valuable Insights With User Feedback

• Provide a channel to hear from your users to make data-driven decision

• Receive feedback quickly, early, and often

• Collect feedback proactively with user surveys

• Analyze the feedback you get to make data-driven decisions and prioritize fixes

Pricing: The basic plan starts at $249/month, billed annually.

12. Delighted: Best UserVoice Alternative for Fast NPS, CSAT & Simple Feedback Programs

• Best for: Customer success and service teams that want a lightweight, fast alternative to UserVoice for running NPS, CSAT, CES, and post-interaction surveys without managing complex feedback portals.
• Use case: Sending automated email, in-app, SMS, and link-based surveys after key touchpoints, collecting open-ended feedback, and tracking customer sentiment trends over time with minimal setup.
• Why it replaces UserVoice well: Delighted outperforms UserVoice when teams need speed, simplicity, and operational NPS, rather than feature request management or complex workflows.
• G2 Rating: 4.7/5

What Makes Delighted One of the Top UserVoice Alternatives?

Popular among voice of customer tools, Delighted enables users to collect feedback through a website feedback form, email surveys, in-app feedback forms, customer surveys, and more in the fastest and easiest way. This Uservoice alternative provides an easy-to-use website and in-app feedback widget and survey software to brands to quickly trigger a survey on just any website page.

The best part is it enables users to set up automated surveys up and running in minutes, not days. It also allows you to ask the right in-app questions at the right time. Adding a logo, custom domain, and customizing in-app surveys just take a fraction of a second. However, keep in mind that Delighted is sunsetting, so you should look out for its alternatives.

Delighted Features

• Easy setup needs as minimal technical knowledge required

• Customize and translate your survey to 30+ languages

• Send your website feedback surveys to users once, on a recurring basis, or after an interaction

• Test your survey before it’s live

• Ask open-ended questions to uncover crucial insight into customer satisfaction

• Customize a Thank You message based on the survey response

• Use in combination with other survey methods such as Email, In-app, QR code, and Link surveys

Pricing: You can create a free account to get the pricing details.

13. SurveyMonkey: Best UserVoice Alternative for Scalable Surveys and Market Research

• Best for: Teams replacing UserVoice with a general-purpose survey platform for structured feedback, market research, and broad data collection across customers and users.
• Use case: Running customer surveys, product questionnaires, usability feedback, brand research, and satisfaction tracking using templates, logic, and AI-assisted survey design.
• Why it replaces UserVoice well: SurveyMonkey is more flexible than UserVoice for non-product-specific feedback, especially when insights are needed beyond feature requests or idea voting.
• G2 Rating: 4.4/5

What Makes SurveyMonkey One of the Top UserVoice Alternatives?

Another popular Uservoice alternative is SurveyMonkey as the platform offers robust features for collecting customer data and analyzing it to yield actionable business insights. This cloud-based tool offers real-time insights and advanced analytics features that can empower the development team to boost the company’s effectiveness online.

Its website feedback tools and survey software enable users to distribute surveys and get feedback about customers' preferences, and needs.

SurveyMonkey Features

• Advanced survey creation with AI guidance for creating better questions

• 250+ survey templates for various use cases

• Manage multiple users and gain visibility through data collected across locations

• Make feedback automated and actionable by connecting to key business systems

• Choose from expert-written sample questions to include in your surveys

• Capture feedback when the experience is fresh

• Gather real-time data to quickly identify opportunities and make improvements

Pricing: The essential plan starts at $55/month, billed annually.

14. SurveySparrow: Best UserVoice Alternative for Conversational Surveys & User Engagement

• Best for: Teams that want a more engaging, conversational alternative to UserVoice for collecting feedback across multiple touchpoints and devices.
• Use case: Running chat-style surveys for customer satisfaction, onboarding feedback, product experience, and website feedback, with automation and recurring survey workflows.
• Why it replaces UserVoice well: SurveySparrow improves response rates and engagement compared to UserVoice’s traditional feedback boards, making it better for continuous listening programs.
• G2 Rating: 4.4/5

What Makes SurveySparrow One of the Top UserVoice Alternatives?

When it comes to UserVoice alternatives, SurveySparrow is another best-known platform. The tool enables you to take targeted online conversations and surveys to collect customer attributes, and feedback from website visitors, understand their needs, and improve customer experience. The best part is that SurveySparrow surveys instantly capture raw responses from data collection and store them in its dashboard for detailed analysis and yield rich insights.

SurveySparrow Features

• Get valuable information from the website visitors with chat-like website feedback surveys

• Acquire data-driven feedback from your website visitors

• Get appealing UI to engage the audience better

• Multi-device compatibility for in-app surveys

• Instantly captures data and stores it in the dashboard

• Position website feedback surveys directly on selected web pages

Pricing: You can connect with the sales team to learn about their custom pricing plans.

15. Hotjar: Best UserVoice Alternative for Website Feedback & User Behavior Insights

• Best for: Product, UX, and growth teams looking to replace UserVoice with behavioral feedback + qualitative insights, rather than explicit feature voting.
• Use case: Collecting on-site surveys, feedback widgets, heatmaps, session recordings, and identifying friction points that explain why users struggle or drop off.
• Why it replaces UserVoice well: Hotjar captures implicit feedback through behavior, helping teams uncover issues users may never submit as feature requests in UserVoice.
• G2 Rating: 4.3/5

What Makes Hotjar One of the Top UserVoice Alternatives?

As a Uservoice alternative, Hotjar allows users to collect data on customer experiences through website surveys. One of the best parts about Hotjar is that you can place the survey across an entire website or trigger it so it only pops up on specific pages and/or after the user requests specific actions. It also enables users to customize the brand style and track the progress in a single dashboard.

Hotjar Features

• Place survey across your entire website or trigger website popup surveys on specific pages

• Quickly understand your visitors and measure the satisfaction of your customers

• Customize Feedback, and Surveys to match the style and personality of your brand

• Get all feedback displayed through graphs and bar charts in dashboards

• Quickly check what grabs users’ attention or frustrates them

• Watch the full customer journey to find and fix issues

Pricing: The essential plan starts at $32/month. You may also go for its free plan.

16. Typeform: Best UserVoice Alternative for Interactive Forms and High-Engagement Surveys

• Best for: Teams that prioritize high-quality qualitative feedback and form experiences over structured idea portals or roadmap tooling.
• Use case: Creating branded, conversational surveys and forms for product discovery, user research, onboarding feedback, and lead qualification.
• Why it replaces UserVoice well: Typeform excels where UserVoice falls short: engagement and completion rates, especially for exploratory product research and open-ended insights.
• G2 Rating: 4.4/5

What Makes Typeform One of the Best UserVoice Alternatives?

Typeform is another one of the best Uservoice alternatives that help users create forms and promote survey collection into a fun and friendly conversation platform. The best part about this platform is that it quickly allows you to create voice-of-customer surveys by using its intuitive survey builder and creator.

Typeform Features

• Get advanced question types, multiple choice, dropdowns, ratings, and more

• Offers a range of pre-designed templates for different use cases

• Provides real-time reporting and analytics for better insights and informed decision

• Get high-quality feedback on the websites

Pricing: The initial plan starts at $25/month, billed annually.

17. Survicate: Best UserVoice Alternative for In-App Surveys and Product-Led SaaS Teams

• Best for: Product-led SaaS teams that want a modern, in-app alternative to UserVoice for collecting targeted feedback without relying on public idea portals.
• Use case: Launching in-product microsurveys, collecting feature feedback at key moments, segmenting responses by user behavior, and syncing insights to product and analytics tools for prioritization.
• Why it replaces UserVoice well: Survicate is stronger than UserVoice for contextual, in-app feedback loops—especially when teams need fast iteration, not feature-board administration.
• G2 Rating: 4.6/5

What Makes Survicate One of the Best UserVoice Alternatives?

Survicate stands out as one of the leading Uservoice alternatives, offering robust capabilities for customer feedback management, collection, and analysis. It excels in providing a diverse range of survey formats, enabling users to gather both qualitative and quantitative feedback from customers.

Survicate Features

• Build any survey in minutes using an intuitive drag-and-drop creator

• Automate data collection with recurring surveys for valuable insights

• Integrate with your favorite tools in a single click

• Collect customer feedback at scale in minutes, not weeks

• Highly rated for effortless setup, customization, and integrations

Pricing: The initial plan starts at $99 per month, billed annually.

18. Proprofs Survey Maker: Best UserVoice Alternative for Quick Surveys and Simple Feedback Collection

• Best for: Small teams and SMBs replacing UserVoice with a simple, budget-friendly feedback tool for quick surveys and lightweight data collection.
• Use case: Creating basic customer surveys, website feedback forms, quick product questionnaires, and internal feedback surveys using templates and fast setup.
• Why it replaces UserVoice well: ProProfs is a better fit than UserVoice when teams need simplicity and affordability, not enterprise-only pricing or complex product feedback infrastructure.
• G2 Rating: 4.4/5

What Makes Proprofs One of the Top UserVoice Alternatives?

ProProfs Survey Maker is a popular choice when it comes to choosing an online form builder and one of the top Uservoice alternatives. The platform is a perfect fit for those looking to gather information in the simplest way. You can even create beautiful surveys using online survey tools with its easiest survey software, and customize it with your brand and a logo maker.

ProProfs Survey Maker Features

• Create a survey in under 60 seconds

• Pick from 100+ ready-to-use templates

• Ask visitors questions without even leaving your website

• Easily create beautiful surveys with a free survey maker tool

Pricing: The initial plan starts at $19/month. You can also try it free for 15 days.

19. SurveySensum: Best UserVoice Alternative for CX Programs and Feedback Loop Closure

• Best for: CX and customer success teams looking for a UserVoice alternative that supports structured CX programs with actionability, not just feature requests.
• Use case: Running NPS/CSAT programs, collecting in-app and digital feedback, automating follow-ups, and operationalizing feedback through workflows and loop-closure practices.
• Why it replaces UserVoice well: SurveySensum is more aligned than UserVoice for CX execution—especially where feedback must drive follow-ups, process changes, and retention improvements.
• G2 Rating: 4.6/5

What Makes SurveySensum One of the Top UserVoice Alternatives?

SurveySensum is an AI-powered customer feedback software that allows teams to collect feedback from digital channels across various touchpoints in the customer journey. One of its stand-out features is its in-app web feedback portal, which offers a comprehensive set of features enabling teams to conduct surveys and gather insights effortlessly.

SurveySensum Features

• Helps to choose the right survey for the right audience and touchpoints

• Get pre-built survey templates, and add custom questions depending on the objective

• Gather feedback, take action, and close the loop with the help of the CX team

Pricing: You need to connect with their sales team to learn about all the features and pricing plans.

20. Featurebase: Best UserVoice Alternative for Product Feedback, Feature Prioritization & Roadmaps

• Best for: Product teams that used UserVoice mainly for feature requests + roadmaps, and want a newer, cleaner portal with stronger product communication.
• Use case: Collecting feature requests, enabling voting, building internal/public roadmaps, publishing changelogs, and prioritizing based on customer context.
• Why it replaces UserVoice well: Featurebase modernizes the core UserVoice use case—ideas → prioritization → roadmap → updates—with a more current UX and product-focused workflow.
• G2 Rating: 4.7/5

What Makes Featurebase One of the Best UserVoice Alternatives?

Another alternative to Uservoice is Featurebase, a feedback and support platform built for product teams that want a single place to collect ideas, prioritize features, and communicate updates. It focuses on turning customer input into clear product decisions while keeping users informed throughout the process.

This platform is built for SaaS companies and digital products that need ongoing customer and product feedback without relying on several disconnected tools. Featurebase brings feedback collection, roadmaps, surveys, product updates, and light support workflows together in one system. What sets Featurebase apart is its ability to connect feedback with business context, such as customer revenue and company size, which helps teams decide what to build next and explain those decisions publicly.

Featurebase Features

• Collect product feedback through a public forum where users can submit ideas and vote on feature requests
• Embed feedback boards, changelogs, and help center widgets directly inside your product
• Prioritize feature requests using revenue, account data, and customer context
• Send automated email updates when feature statuses change or launches happen
• Create internal and public roadmaps to share plans and progress with users
• Publish product updates through changelog pages, in app widgets, and email
• Run surveys such as NPS and CSAT to measure customer sentiment
• Integrate with tools like Slack, Linear, Jira, and HubSpot to keep teams aligned

Pricing: A free plan is available with unlimited feedback collection. Paid plans start at $29 per seat per month.

Wrapping Up

These are the 18 best Uservoice alternatives that you can choose to check out for your business. Remember, the best tool isn’t the one that enlists the most features, but the one that provides the optimal solution to your problems at the best price.

Each of these alternatives highlighted has its own strength, and unique key features too. However, if you're still not sure which platform to choose, you can take Zonka Feedback's 7-day free trial. You can take advantage of this cost-effective platform to get started today.