Survicate is a popular customer feedback tool, especially known for its in-app surveys, email questionnaires, and ease of deployment across digital touchpoints. It works amazingly well for getting started with customer surveys.
But our hands-on experience and what many teams eventually realize, is that it starts to feel limiting as feedback programs mature. Mapping the entire customer journey, triggering surveys at more granular touchpoints, and turning raw feedback into actionable insights often requires additional workarounds, integrations, or manual analysis. For teams handling feedback at scale, this can slow down decision, making and reduce the overall impact of customer insights.
This is where businesses begin exploring Survicate alternatives, tools that not only help create surveys, but also offer deeper targeting, faster analysis, richer reporting, and more flexibility across channels. Whether you’re looking for better analytics, more advanced user segmentation, enterprise-grade features, or a more cost-effective option, there are several strong competitors worth considering.
In this article, we’ve curated and reviewed the best Survicate alternatives based on real-world usage, feature depth, scalability, and customer feedback use cases. Let’s explore them.
TL;DR
- Survicate alternatives help teams collect and analyze in-product, website, and omnichannel customer feedback while going beyond basic surveys to deliver deeper insights, automation, and scalable customer experience programs.
- The best Survicate competitors extend core capabilities like website surveys and in-app feedback with AI feedback intelligence, advanced analytics, CX automation, and broader channel coverage, enabling teams to move faster from feedback collection to action.
- This blog lists the best Survicate alternatives for 2026 based on criteria such as survey targeting and flexibility, support for NPS/CSAT/CES, AI-assisted feedback analysis, CX automation workflows, ease of deployment, integrations, and suitability for SMB, mid-market, and enterprise.
- Based on our comparative analysis, the strongest Survicate alternatives by category are Zonka Feedback, SurveyMonkey, SurveySparrow, Hotjar, and InMoment among others.
- In the sections below, you’ll find a detailed breakdown of each Survicate competitor, including their best-fit use cases, key strengths, AI capabilities, limitations, and G2 ratings to help you choose the right tool for your feedback and CX strategy.
- To collect richer feedback, automate CX workflows, and turn customer insights into action using AI-powered analysis, schedule a demo with Zonka Feedback, the most comprehensive Survicate alternative for modern customer experience teams.
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Top Survicate Alternatives for 2026: Comparative Table
| Survicate Alternative Tool | Best For | What It Does Better Than Survicate | Key Strengths | AI Feedback Intelligence | G2 Rating (out of 5) |
| Zonka Feedback | AI-led customer experience programs + omnichannel feedback | Broader CX workflows, faster insight-to-action, more channel flexibility | NPS/CSAT/CES, advanced targeting, dashboards, CX automation | AI-assisted text insights (theme detection, sentiment-style insights, trend spotting from open-ended responses) | 4.6 |
| Delighted | Simple NPS/CSAT programs with quick setup | Faster “always-on” CX metric tracking with minimal configuration | NPS/CSAT/CES, lightweight workflows, easy deployment | Limited (primarily metric collection; AI varies by plan/stack) | 4.7 |
| ProProfs Survey Maker | Budget-friendly surveys and simple feedback collection | Lower-cost, fast survey creation for basic use cases | Templates, quick survey creation, basic reporting | No dedicated AI feedback intelligence (primarily manual reporting) | 4.4 |
| SurveyMonkey | Advanced survey logic + research-grade surveys | Stronger survey logic and deeper research workflows | Complex logic, question library, analytics, scalability | Some AI-assisted capabilities may be available depending on plan/features (e.g., analysis helpers) | 4.4 |
| SurveySensum | NPS-focused CX programs and action tracking | More structured CX dashboards and insight-to-action workflows | NPS programs, reporting, CX tracking, closed-loop focus | Limited/Varies (more workflow-led than AI-first) | 4.6 |
| SurveySparrow | Conversational surveys + multi-channel feedback | More engaging survey UX for higher completion rates | Chat-like surveys, multi-channel distribution, automation options | Limited/Varies (AI features depend on plan/modules) | 4.4 |
| GetFeedback | Salesforce-native feedback programs | Stronger Salesforce CRM workflows for closed-loop CX | Salesforce alignment, CX metrics, enterprise workflows | Limited/Varies (CRM-led workflows vs AI-first insight) | 4.4 |
| Hotjar | UX insights + on-site feedback | Adds behavioral context (heatmaps + recordings) beyond surveys | Heatmaps, recordings, on-site polls, feedback widgets | No dedicated AI feedback intelligence (focus is behavior analytics) | 4.3 |
| Typeform | High-conversion forms and branded surveys | Better form UX and brand experience | Design-first surveys, interactive forms, engagement | Limited (AI varies by integrations/plan; not core strength) | 4.4 |
| InMoment | Enterprise VoC and CX management at scale | Enterprise governance, advanced CX analytics, org-wide programs | VoC management, enterprise dashboards, large-scale CX ops | Enterprise-grade text analytics and insight capabilities (theme/sentiment-style analysis for feedback at scale) | 4.1 |
What are the Best Survicate Alternatives and Competitors for 2026?
The best Survicate alternatives and competitors for 2026 are tools that deliver in-product and website feedback similar to Survicate, while also offering stronger analytics, AI-driven feedback intelligence, CX automation, and broader customer experience coverage. These platforms are frequently recommended when teams outgrow Survicate and need more flexibility, deeper analysis, or scalable CX workflows. Top options include:
- Zonka Feedback for AI-assisted insight discovery, omnichannel feedback, and automation
- SurveyMonkey for advanced survey logic and research-grade analytics
- SurveySparrow for conversational, multi-channel surveys with higher response rates
- Hotjar for combining website feedback with heatmaps and user behavior insights
- InMoment for enterprise-scale Voice of Customer and CX management programs.
1. Zonka Feedback: Best Survicate Alternative for AI-Driven Feedback Intelligence & Omnichannel CX
Zonka Feedback is a Survicate alternative built for teams that want AI feedback intelligence, multi-channel survey distribution, offline/kiosk data collection, and CX metric tracking (NPS, CSAT, CES) with reporting that reviewers frequently praise for depth and usability. It also supports CRM workflows through native integrations and automation options (including Salesforce and HubSpot).
- Why Zonka Feedback vs. Survicate (Key Differentiator): If your feedback program goes beyond in-app/email surveys and you need offline/kiosk surveys (e.g., stores, clinics, branches) plus structured reporting and drill-down analytics, Zonka Feedback is often a stronger fit—especially when you want feedback flowing into tools like Salesforce or HubSpot for follow-ups and closed-loop actions.
- Use Case: Omnichannel VoC programs, NPS/CSAT/CES measurement, offline & kiosk surveys, and operational feedback workflows with CRM alignment.
- Best For: Mid-market and enterprise teams that need offline + online feedback coverage, stronger reporting, and CRM-connected CX programs (especially Salesforce and HubSpot-driven teams).
- G2 Rating: 4.6/5 (based on 79 reviews)
What Makes Zonka Feedback the Best Alternative to Survicate?
Zonka Feedback stands out as one of the best Survicate alternatives for teams that want everything Survicate offers—and more depth, flexibility, and intelligence to scale their feedback programs. It is a comprehensive customer experience platform that helps businesses collect, analyze, and act on feedback across the entire customer journey using powerful website surveys, omnichannel touchpoints, and AI-assisted insights.
Like Survicate, Zonka Feedback makes it easy to create and deploy surveys without technical complexity. However, it goes further by combining advanced survey targeting with AI feedback intelligence that helps teams quickly understand sentiment, identify recurring themes in open-text responses, and surface actionable insights without manual analysis. This enables faster, more confident decision-making across product, CX, and marketing teams.
A key advantage of Zonka Feedback is its ability to capture high-quality website feedback with zero-code deployment. Teams can launch targeted website surveys in minutes, measure responses in real time, and instantly visualize customer behavior and preferences through intuitive dashboards. The platform’s analytics make it easier to spot trends, prioritize improvements, and continuously optimize experiences based on real customer input.
Zonka Feedback also differentiates itself through built-in CX automation, allowing teams to trigger alerts, route feedback to the right owners, and close the loop with customers automatically. Combined with transparent pricing and flexible feedback widgets, it gives businesses full control over when, where, and how they collect feedback—without the limitations often encountered with Survicate.
Designed for both startups and enterprises, Zonka Feedback supports scalable feedback programs with out-of-the-box survey targeting, AI-driven insight discovery, and automation-first workflows. This makes it a strong Survicate alternative for organizations that want to move beyond basic surveys and build a smarter, more action-oriented customer experience strategy.

Zonka Feedback Features
- Measure and improve visitor experience with a website feedback tool
- Gather feedback, identify areas of improvement, and make data-driven decisions
- AI feedback intelligence with sentiment analysis, thematic analysis and entity mapping
- Add a feedback button, and display web widgets like popups, slide-ups, and bottom bars
- Choose from 200+ AI Survey Templates, and measure CX Metrics (NPS, CES, or CSAT)
- Ask questions in the language your customers speak
- Display feedback forms across your website to measure and understand visitors' preferences
- Evaluate the relevance and effectiveness of your website content
- Quickly measure buyer's loyalty, and reduce buyer's remorse
- Use exit intent surveys to recover abandoned opportunities, and insights
- Listen to your customers and build world-class products
- Improve customer satisfaction and loyalty through in-app surveys
- Send real-time alerts to the dedicated teams to improve customer retention
- Implement the right type of product feedback and tap every customer touchpoint to get valuable insights
- Set up survey targeting and feedback distribution management
- Improve process transparency and increase team productivity by automating manual tasks
- Integrate with your existing tools for seamless feedback management
- Keep every customer satisfied while closing the customer feedback loop
Zonka Feedback Pros
- End-to-end CX solution covering collection, AI analysis, action, and closure
- Excellent omnichannel feedback capabilities and unified view
- Customizable dashboards with role-based access
- Advanced AI-driven feedback intelligence reduce manual analysis effort
- Faster setup and lower operational complexity
- Scales well for mid-market and enterprise CX programs
Zonka Feedback Cons
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Advanced features may require onboarding for teams new to CX platforms
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Yet to add voice feedback analysis
Zonka Feedback Pricing
- Custom pricing based on business requirements
- Free trial for paid features available upon request
2. Delighted: Best Survicate Alternative for Simple NPS/CSAT Surveys & Fast Automated Feedback Loops
Delighted (by Qualtrics) is a lightweight customer feedback platform best known for running NPS, CSAT, CES, and rating-style surveys with minimal setup. It’s a strong Survicate alternative if you want a simple, quick-to-launch feedback program focused on measuring sentiment and collecting responses through common channels like email and web. On G2, Delighted is consistently rated highly for ease of use and straightforward survey workflows.
- Delighted vs. Survicate – Key Differentiator: Survicate is typically chosen when teams want more in-product / in-app feedback programs and advanced targeting, while Delighted is often preferred when the priority is speed, simplicity, and running classic CX metrics (especially NPS/CSAT/CES) without heavy customization. If you want an “always-on” NPS program that’s easy for teams to maintain, Delighted is a solid option.
- Use Case: Always-on NPS, CSAT, CES, post-interaction feedback, relationship surveys, and automated customer sentiment measurement for CX teams.
- Best For: Teams that want a clean, fast, low-complexity alternative to Survicate for running core CX surveys—especially small-to-mid market teams prioritizing ease of deployment over advanced survey logic and deep targeting.
- G2 Rating: 4.7/5 (based on 60 reviews)
What Makes Delighted the Best Survicate Alternative?
Another top Survicate alternative is Delighted as the platform enables users to collect website feedback, an email survey, in-app feedback, customer surveys, and more in the fastest and easiest way. The best part about this Survicate alternative is it enables users to set up automated surveys up and running in minutes, not days.
Using its easy-to-use website feedback survey software, you can quickly trigger a survey on just any website page. One can even customize and translate surveys in 30+ languages and also fine-tune survey timing.
The platform also allows you to ask the right in-app questions at the right time. Adding a logo, and customizing in-app surveys just take a fraction of a second. Another added feature you get with Delighted is the built-in survey throttling to prevent over-surveying.

Delighted Features
- Easy setup needs as minimal technical knowledge required
- Customize and translate your survey to 30+ languages
- Send your website feedback surveys to users once, on a recurring basis, or after an interaction
- Test your survey before it’s live
- Ask open-ended questions to uncover crucial insight into customer satisfaction
- Customize a Thank You message based on the survey response
- Use in combination with other survey methods such as Email, In-app, QR code, and Link surveys
- Share takeaways and act on website feedback
- Create your own in-app survey- no design resources necessary
- Automate survey delivery for actionable feedback
- Prevent over-surveying with built-in throttling
Delighted Pros
- Very fast setup for NPS, CSAT, and CES
- Clean, minimal UI with high response rates
- Unlimited survey sends on paid plans
- Strong email and SMS feedback delivery
- Solid Slack, Zendesk, and helpdesk integrations
- Reliable for lightweight CX and support feedback programs
Delighted Cons
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Limited reporting and dashboard customization
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Not suited for complex or multi-journey CX programs
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Basic analytics compared to modern AI-driven CX tools
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Best for simple use cases, teams may outgrow it
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Product is being sunset (end-of-life announced)
Delighted Pricing
- Starts at 19/month
- Free plan available with limited responses and users
Delighted is a popular self-serve experience management platform; however, businesses are looking for its alternatives due to its higher cost, follow-up questions, and limited integrations. Here is a blog on Delighted competitors that can be based on your specific requirements, and future goals.
3. Proprofs Survey Maker: Best Survicate Alternative for Quick Surveys, Quizzes & Low-Cost Feedback Collection
ProProfs Survey Maker is a straightforward online survey tool that focuses on quick survey creation, templates, and ease of use. As a Survicate alternative, it’s commonly chosen by teams that need to launch surveys fast without complex targeting, advanced logic, or deep CX workflows. It supports basic feedback collection for customer satisfaction, employee engagement, market research, and simple post-interaction surveys.
- ProProfs Survey Maker vs. Survicate – Key Differentiator: Survicate is better suited for in-product surveys, behavioral targeting, and CX programs, whereas ProProfs Survey Maker appeals to users who prioritize simplicity, affordability, and speed. ProProfs offers a broader mix of surveys, quizzes, and assessments, but lacks the advanced in-app targeting, journey-based triggers, and CX analytics that Survicate provides.
- Use Case: Quick customer surveys, internal feedback, employee engagement surveys, quizzes, assessments, and basic satisfaction tracking without complex setup.
- Best For: Small businesses, educators, HR teams, and marketers who want a budget-friendly Survicate alternative for simple surveys and feedback collection rather than full-scale customer experience programs.
- G2 Rating: 4.4/5
What Makes Proprofs the Best Survicate Alternative?
ProProfs Survey Maker is a popular choice when it comes to choosing an online form builder and one of the top Survicate alternatives. The online survey builder allows users to have unlimited questions and create a survey in just 60 seconds! As an alternative to Survicate, ProProfs survey maker provides 100+ pre-designed templates and 100k+ ready-to-use questions.
Proprofs survey maker is a perfect fit for those looking to gather information in the simplest way. You can even create beautiful online surveys with the easiest online survey software, and customize it with your brand and logo.
One of the best parts is the tool allows you to do user research and sentiment analysis and leverage in-app surveys to understand what product features and pages are a hit among the target audience, and what aspects need improvements.

ProProfs Survey Maker Features
- Create a survey in under 60 seconds
- Pick from 100+ ready-to-use templates
- Ask visitors questions without even leaving your website
- Easily create beautiful surveys with a free survey maker tool
- Customize surveys as per your brand colors and logo, add survey logic and branching, and scores
- Get all feedback in one place so as to evaluate, and take action
- Select from 15 different question types, add images and videos
- Leverage in-app surveys to understand what product features and pages are a hit among customers
- Get useful insights with advanced reports and intelligent analytics
Proprofs Pros
- Fast survey + form builder
- NPS, CSAT, CES supported
- AI survey + question help
- Large template + question library
- Unlimited surveys (no cap)
- Multi-language support (higher plans)
Proprofs Cons
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Advanced analytics are limited
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Some features gated to higher tiers (e.g., multilingual)
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Occasional UI/logic glitches reported
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Not ideal for complex VoC programs
Proprofs Pricing
- Paid plans start at $19.99/month
- Free plan: up to 50 responses
4. SurveySensum: Best Survicate Alternative for NPS Programs, CX Dashboards & Actionable Insights
SurveySensum is a customer feedback and experience management platform that focuses heavily on Net Promoter Score (NPS) programs, closed-loop feedback, and CX performance tracking. As a Survicate alternative, it is commonly used by teams that want structured CX dashboards, role-based reporting, and guidance on turning survey data into actions rather than just collecting responses. Reviewers often highlight its CX-focused workflows and NPS-centric reporting.
- SurveySensum vs. Survicate – Key Differentiator: Survicate is often chosen for in-app surveys and product feedback, while SurveySensum is more purpose-built for ongoing NPS and CX measurement programs. SurveySensum places stronger emphasis on CX dashboards, team-level performance tracking, and action management, whereas Survicate offers more flexibility in survey distribution and targeting across digital touchpoints.
- Use Case: NPS relationship surveys, transactional NPS, CX performance tracking, closed-loop feedback management, and stakeholder reporting for customer experience programs.
- Best For: CX leaders, support managers, and operations teams that want a Survicate alternative focused on NPS execution, CX metrics, and insight-to-action workflows rather than product-led in-app feedback.
- G2 Rating: 4.6 / 5
What Makes SurveySensum the Best Alternative to Survicate?
SurveySensum is an AI-powered customer feedback tool that allows teams to collect feedback from digital channels across various touchpoints in the customer journey. Additionally, the tool enables teams to share feedback from multiple channels as collected in real-time.
The platform is one of the top Survicate alternatives as it helps businesses close the feedback loop and prioritize actions. Being one of the top in-app feedback tools, it also analyzes verbatim feedback using text and sentiment analysis and leverages AI and machine learning technology to provide meaningful insights into the feedback data.
One of its stand-out features is its in-app feedback which offers a comprehensive set of features enabling teams to conduct surveys using Android survey app and gather insights effortlessly. It empowers businesses to extract maximum value from in-app surveys with advanced targeting options, real-time feedback, and competitive analysis.

SurveySenum Features
- Helps to choose the right survey for the right audience and touchpoints
- Get in-built survey templates, and add custom questions depending on the objective
- Gather feedback, take action, and close the loop with the help of the CX team
- Effortlessly create in-app surveys, ensuring a seamless feedback experience
- Tailor surveys based on user responses using skip logic, enhancing the relevance
- Choose from an extensive library of templates and themes to customize surveys
- Boost response rates with friendly reminders without being intrusive
SurveySensum Pros
- Multi-metric CX (NPS, CSAT, CES)
- Strong omnichannel delivery (Email, WhatsApp, In-app, SMS, CRM)
- Closed-loop alerts + routing workflows
- Built-in AI (text + sentiment, CX copilot)
- Role-based dashboards + managed CX option
SurveySensum Cons
- Some integration gaps by default (needs custom work/API)
- Reporting depth varies by plan (advanced items in higher tiers)
- Can feel “suite-like” vs simple survey tools (more setup)
SurveySensum Pricing
- Starter CX: $3,600/yea
- Free trial available
5. SurveyMonkey: Best Survicate Alternative for Advanced Survey Logic & Market Research
SurveyMonkey is one of the most established survey platforms and a widely recognized Survicate alternative for teams that need advanced survey logic, large-scale data collection, and robust analytics. It’s commonly used for customer feedback, market research, employee engagement, and audience research, and is especially known for its extensive question types, conditional logic, and reporting capabilities. Reviewers frequently highlight its scalability and flexibility for complex survey programs.
- SurveyMonkey vs. Survicate – Key Differentiator: Survicate is typically favored for in-app, product-led feedback and lightweight CX programs, while SurveyMonkey stands out when teams require complex survey logic, detailed analysis, benchmarking, or access to survey panels. SurveyMonkey is less focused on in-product feedback triggers, but stronger for research-heavy use cases and enterprise-wide surveys that go beyond product or website feedback.
- Use Case: Market research surveys, customer satisfaction studies, brand tracking, employee engagement surveys, large-scale data collection, and surveys requiring advanced logic and detailed reporting.
- Best For: Mid-market and enterprise teams, researchers, and marketers who need a powerful, flexible Survicate alternative for complex surveys, research-driven insights, and high-volume responses.
- G2 Rating: 4.4/5
What Makes SurveyMonkey the Best Alternative to Survicate?
One of the most popular Survicate alternatives, SurveyMonkey, is among popular Android survey apps that is a cloud-based survey platform offering robust features for collecting customer feedback and analyzing it to yield actionable business insights. Its website feedback and survey software enable users to distribute surveys and get feedback about customers' preferences, and needs.
These real-time insights and advanced analytics can empower the development team to boost the company’s effectiveness online. When it comes to in-app feedback, SurveyMonkey is the best alternative to Survicate. The platform integrates surveys right into your mobile app surveys and web forms so as to get more responses by simplifying the experience. You can even activate rewards, offers, or other actions and messages based on survey responses.
SurveyMonkey Features
- Survey respondent panels that allow users to target specific demographics
- Intuitive experience for admins, users, and survey respondents
- Advanced survey creation with AI guidance for creating better questions
- 250+ survey templates for various use cases
- Manage multiple users and gain visibility through data collected across locations
- Make feedback automated and actionable by connecting to key business systems
- Choose from expert-written sample questions to include in your surveys
- Capture feedback when the experience is fresh
- Gather real-time data to quickly identify opportunities and make improvements
- Create your survey from scratch, and customize it to match your brand
- Prompt users to leave reviews in the app store
- Set intervals for when in-app surveys are shown
SurveyMonkey Pros
- All-purpose surveys for CX, research, and ops
- Huge template + question library
- Strong logic (skip, branching, piping)
- Good reporting + exports (CSV, XLS, PPT, PDF, SPSS)
- Powerful native integrations (Slack, HubSpot, Mailchimp, etc.)
- Enterprise-grade security options (SSO, data centers, governance)
SurveyMonkey Cons
- Can feel complex for simple “NPS-only” programs
- Pricing can scale quickly for teams + high responses
- Free plan is very limited (10 questions per survey)
- Response limits vary by plan (can add cost)
- Advanced features often locked to higher tiers
SurveyMonkey Pricing
- Starts around $18/month
- Free version available
SurveyMonkey has gained immense popularity when it comes to collecting feedback; however, the platform isn't your only option. Here is a blog on SurveyMonkey competitors to help pick the best one that suits your business needs.
6. SurveySparrow: Best Survicate Alternative for Conversational Surveys & Multi-Channel Feedback
SurveySparrow is a customer feedback and survey platform best known for its conversational, chat-like survey experience and broad multi-channel distribution. As a Survicate alternative, it’s commonly chosen by teams that want to improve response rates using interactive surveys while collecting feedback across channels like email, web, mobile, WhatsApp, and offline modes. It supports core CX metrics such as NPS, CSAT, and CES, along with automation and basic workflow capabilities.
- SurveySparrow vs. Survicate – Key Differentiator: Survicate is often preferred for in-product feedback and targeted product surveys, while SurveySparrow stands out for its conversational survey format and wider channel flexibility. SurveySparrow focuses more on engagement and response experience, whereas Survicate emphasizes product-led feedback triggers and website/app targeting.
- Use Case: Conversational NPS and CSAT surveys, relationship and transactional feedback, multi-channel survey distribution, and improving response rates through chat-style surveys.
- Best For: Marketing, CX, and HR teams that want a Survicate alternative with a more engaging survey experience and the flexibility to collect feedback beyond just websites and apps.
- G2 Rating: 4.4/5
What Makes SurveySparrow the Best Survicate Alternative?
Popular among of voice of customer tools, SurveySparrow is another popular choice when it comes to choosing a Survicate alternative. The platform is one of the best website survey tools that allows you to obtain insights from website visitors and convert them into customers.
The platform also enables you to take targeted online conversations and surveys to collect attributes and feedback from website visitors, understand their needs, and improve customer experience. With SurveySparrow conversational surveys, you can make your website more user-friendly.
This Survicate alternative elevates data collection at every step. Using its in-app surveys you can collect feedback on the go with ease. The multi-device in-app survey enables users to gain better attention to what customers are looking for in your product and services. The best part is that SurveySparrow in-app surveys instantly capture raw from data collection and store it in its dashboard for detailed analysis and yields rich insights.
SurveySparrow Features
- Position website feedback surveys directly on selected web pages
- Get valuable information from the website visitors with chat-like website feedback surveys
- Acquire data-driven feedback from your website visitors
- Get appealing UI to engage the audience better
- Multi-device compatibility for in-app surveys
- Instantly captures data and stores it in the dashboard
- Personalized and customize the surveys as per your needs
SurveySparrow Pros
- Conversational surveys (chat-style UX)
- Strong logic + personalization
- CX suite support (NPS, CSAT, CES)
- Workflows + webhooks for automation
- Wide language support (up to 130+ languages)
SurveySparrow Cons
- Can feel pricey for small teams (review feedback)
- Some key features locked to higher tiers
- No self-hosting option (data stays on vendor servers)
- Enterprise-grade insights may feel limited vs XM suites
SurveySparrow Pricing
- Starts at $49/month (for teams)
- Free plan available
Looking for easy-to-use and cost-effective alternatives to SurveySparrow? Here is a blog on SurveySparrow competitors where you can look for a better customer experience.
7. GetFeedback: Best Survicate Alternative for Salesforce-Native CX Programs & Enterprise Feedback Workflows
GetFeedback is a customer feedback platform designed primarily for Salesforce-centric organizations. As a Survicate alternative, it’s widely used by enterprise teams that want customer feedback tightly embedded into Salesforce workflows, enabling automated follow-ups, case creation, and closed-loop actions directly within the CRM. It supports key CX metrics such as NPS, CSAT, and CES, with a strong focus on post-interaction and relationship surveys. However, keep in mind that it is acquired by SurveyMonkey and will shut down by December 2026.
- GetFeedback vs. Survicate – Key Differentiator: Survicate is often chosen for product-led feedback, in-app surveys, and flexible targeting across digital touchpoints, whereas GetFeedback is purpose-built for Salesforce-native CX execution. GetFeedback works best when Salesforce is the central system of record and feedback needs to flow seamlessly into CRM-driven processes.
- Use Case: Salesforce-integrated customer feedback, post-support and post-sales surveys, NPS and CSAT tracking, closed-loop CX workflows, and enterprise reporting.
- Best For: Large enterprises and CX teams that rely heavily on Salesforce CRM and want a Survicate alternative optimized for CRM-led feedback programs rather than product or in-app surveys.
- G2 Rating: 4.4/5
What Makes GetFeedback the Best Survicate Alternative?
As one of the top Survicate alternatives, Getfeedback enables its users to use website and app surveys to quickly identify and resolve customer pain points. The platform allows users to launch website surveys faster without any coding knowledge. One can quickly target specific website visitors, identify issues, gain insights about site content, and more.
With GetFeedback you also can capture relevant metadata on websites like browser, device, location, and more. Another interesting feature that you get with GetFeedback is its in-app surveys that help you to get product feedback quickly.
Its mobile app surveys create online feedback and help users create surveys that yield higher response rates through better digital experience, product design, and embedded feedback to gain real-time customer insights.
GetFeedback Features
- Set up campaigns to target website visitors based on browsing or usage behaviors
- Allow users to provide feedback on specific parts of your website
- Capture relevant metadata on website users like browser, device, location, and more
- Comply with privacy mandates by filtering personally identifiable information
- Design the feedback buttons and surveys to fit your brand
- Gain more app users by improving product design and UX
- Earn more revenue from your app due to better performance, more app adoption, and less detractors
- Increase your mobile app ratings for iOS and Android
- Embed conditional surveys automatically to respond to user actions
- Add a fully customizable widget to seamlessly blend into your webpage
- Allow visitors to give feedback on specific parts of the landing page
GetFeedback Pros
- Salesforce-first CX surveys (native mapping)
- NPS, CSAT, CES templates included
- Real-time alerts + closed-loop actions
- Mobile-friendly, fully branded surveys
- Fast deployment for Salesforce teams
GetFeedback Cons
- Pricing could be a bit expensive
- Shutting down and acquired by SurveyMonkey
- Not as flexible outside Salesforce ecosystems
- Advanced analytics less “enterprise XM”
GetFeedback Pricing
- Custom pricing based on business requirements
- Free trial available
GetFeedback's complicated UI, limited integration options, steeper learning curve, and higher costs might compel businesses to switch to its alternatives. Here is a blog on GetFeedback competitors that share a similar purpose and functionality but offer a distinct user-friendly experience.
8. Hotjar: Best Survicate Alternative for On-Site Feedback, Heatmaps & User Behavior Insights
Hotjar is a user behavior analytics and feedback platform best known for its heatmaps, session recordings, and on-site feedback tools. As a Survicate alternative, it’s commonly used by product, UX, and marketing teams that want to understand how users behave on a website to complement direct feedback. Hotjar’s feedback widgets and surveys are lightweight, designed to capture contextual insights alongside behavioral data rather than run full-scale CX programs.
- Hotjar vs. Survicate – Key Differentiator: Survicate focuses more on structured surveys, CX metrics (NPS, CSAT), and targeted feedback programs, while Hotjar excels at qualitative behavior analysis through heatmaps and recordings. Hotjar’s surveys are simpler and less configurable than Survicate’s, but its strength lies in visualizing user behavior and pairing it with contextual feedback.
- Use Case: On-site feedback collection, UX research, website behavior analysis, funnel optimization, and pairing qualitative feedback with heatmaps and session recordings.
- Best For: Product managers, UX designers, CRO specialists, and marketing teams looking for a Survicate alternative focused on behavioral insights and website optimization rather than structured CX measurement.
- G2 Rating: 4.3/5
What Makes Hotjar the Best Survicate Alternative?
As one of the known Survicate alternatives, Hotjar allows users to collect data on customer experiences through website surveys. The platform is popular for heatmaps, and recordings of targeted surveys. The website feedback tool helps you to understand your customers better, and what they are looking for in your product or services.
One of the best parts about Hotjar website surveys is that you can place the survey across an entire website or trigger it so it only pops up on specific pages and/or after specific actions. The tool enables users to customize the brand style and track the progress in a single dashboard.
Hotjar Features
- Collect website feedback to quickly grow your business
- Place survey across your entire website or trigger pops up on specific pages
- Quickly understand your visitors and measure the satisfaction of your customers
- Add a free website feedback widget to collect feedback constantly
- Ask short or long open-ended questions, have quick yes or no answers or rating scales
- Customize Feedback, and Surveys to match the style and personality of your brand
- Get all feedback displayed through graphs and bar charts in dashboards
- Quickly check what grabs users’ attention or frustrates them
- Watch the full customer journey to find and fix issues
Hotjar Pros
- Heatmaps + session replays (quick UX wins)
- On-site surveys + feedback widgets
- Funnels + drop-off analysis
- Easy setup + simple UI (review consensus)
- All-in-one suite: Observe + Ask + Engage
Hotjar Cons
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Pricing can get expensive at scale
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Separate modules add complexity (Observe/Ask/Engage)
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Recordings can be time-consuming to review
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Some users report feature limits (per reviews)
Hotjar Pricing
- Starts at $49/month
- Free version available
Looking for an alternative to Hotjar? Here are some of the most powerful Hotjar competitors that can help you capture user insights and improve the overall customer experience.
9. Typeform: Best Survicate Alternative for Conversational Forms & High Response Rates
Typeform is a form and survey platform best known for its design-first, conversational user experience. As a Survicate alternative, it’s commonly used when presentation, branding, and engagement matter more than complex CX workflows or in-product targeting. Typeform supports surveys, forms, quizzes, and lead capture, and is frequently praised for its intuitive interface and polished UX that helps improve completion rates.
- Typeform vs. Survicate – Key Differentiator: Survicate is built primarily for customer feedback programs, in-app surveys, and CX metrics, while Typeform excels at creating visually appealing, interactive forms. Typeform offers less advanced targeting and CX analytics compared to Survicate, but stands out when teams want on-brand, engaging surveys that feel less transactional and more conversational.
- Use Case: Customer surveys, lead generation forms, onboarding questionnaires, feedback forms, and interactive surveys where design and user experience are a priority.
- Best For: Marketing teams, designers, startups, and product teams looking for a Survicate alternative focused on UX, branding, and engagement rather than structured CX measurement or advanced targeting.
- G2 Rating: 4.4 / 5
What Makes Typeform the Best Survicate Alternative?
As one of the best alternatives to Survicate, Typeform helps users create forms and promotes survey collection into a fun and friendly conversation platform. Whether for feedback, lead generation, surveys, polls, or quizzes, Typeform focuses on providing visually appealing customized surveys.
The best part about this Survicate alternative is that it quickly allows you to create personalized surveys by using its intuitive survey creator and builder. You can create standout surveys for websites and apps in minutes. It also allows you to choose question types to send surveys to help you listen to your customers and take relevant answers.
Typeform Features
- Offers more conversational, engaging, and interactive forms
- Create payment forms with logic branching, ensuring a personalized experience
- Get advanced question types, multiple choice, dropdowns, ratings, and more
- Offers a range of pre-designed templates for different use cases
- Provides real-time reporting and analytics for better insights and informed decision
- Get high-quality feedback on the websites
- Add a range of questions, one at a time to keep the audience engaged
- Quickly embed surveys into the website either as a popup or a standard embed
- Quickly ask for feedback on performance, functionality, and overall user experience
Typeform Pros
- Best-in-class form UX (high completion)
- Strong logic jumps and hidden fields
- Great for lead generation and onboarding flows
- Many integrations (marketing + CRM)
- Polished templates and branding options
Typeform Cons
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Not a full CX platform (light VoC)
- No native NPS, CSAT, or CES dashboards
- Limited analytics (basic charts, no CX drivers)
- No built-in closed-loop workflows or alerts
Typeform Pricing
- Starts at $25/month
- Free version available
Typeform helps brands treat people with thoughtfully designed tools like online forms and online surveys. But the platform has its own setbacks like few question types, higher cost, and complicated features. Here is a blog on Typeform competitors for you to help you choose the top alternatives.
10. InMoment/Wootric: Best Survicate Alternative for Enterprise CX Management & Large-Scale VoC
InMoment is a comprehensive customer experience management (CXM) platform built for large enterprises running complex, multi-region Voice of Customer (VoC) programs. As a Survicate alternative, it goes beyond surveys to support experience measurement, text analytics, journey insights, and organizational CX governance. InMoment is typically used by enterprises that need to collect, analyze, and act on customer feedback at scale across multiple business units and touchpoints.
- InMoment vs. Survicate – Key Differentiator: Survicate is designed for agile, product-led teams that want to deploy targeted surveys quickly across websites and apps. In contrast, InMoment focuses on enterprise-wide CX orchestration, offering deeper analytics, text intelligence, and structured action management—but with higher complexity, longer implementation cycles, and greater cost. InMoment is better suited for mature CX programs rather than lightweight feedback collection.
- Use Case: Enterprise VoC programs, CX governance, large-scale NPS and CSAT tracking, text and sentiment analysis, journey analytics, and cross-department CX reporting.
- Best For: Large enterprises and CX leaders who need a Survicate alternative for enterprise-scale experience management, complex data analysis, and organization-wide CX strategy execution.
- G2 Rating: 4.1/5
What Makes InMoment the Best Survicate Alternative?
As a leader in employee and customer experience, InMoment is one of the best Survicate alternatives that helps users gain significant insights from customer and employee feedback, to help launch strategic data-driven decisions.
The cloud-based go-centric employee experience platform offers features such as executive dashboards, employee communication tools, indirect feedback, and models for gauging employee engagement and to measure customer loyalty. The platform primarily operates across three distinct domains: Customer Experience (CX) Cloud, Employee Experience Cloud, and Market Experience Cloud. These components synergize with the insights platform and provide businesses with valuable insights and a holistic comprehension of vital variables.
InMoment Features
- Provides comprehensive analytics and prescriptive actions to increase retention, acquisition, customer lifetime value, and profitability
- Collects CX from every format-social media review, video, web session, or visit to a store
- Give your team members the opportunity to delight every customer
- Execute data-identified learnings, socialize feedback, track and resolve customer cases
- Helps companies continuously improve experiences at the intersection of value
- Get mobile-optimized reports for better clarity
- Get future-proof customer data and high-security standards
InMoment Pros
- Enterprise-grade CX + VoC suite
- Omnichannel listening (survey + contact center + reviews + digital)
- Strong text analytics + sentiment + anomaly detection
- Case management + alerts + action planning
- Journey analytics with NPS/CSAT/CES microsurveys
InMoment Cons
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Needs CX/insights expertise to run well
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Not very intuitive for non-analysts
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Cross-filtering/analysis limits reported (reviews)
InMoment Pricing
- Custom pricing based on business requirements
- Free trial not available
InMoment is a popular customer experience platform that helps brands continuously improve their experiences with their comprehensive analytics and prescriptive actions. However, businesses are searching for InMoment competitors that suit their brand needs, and also for solutions that share a similar purpose.
Wrapping Up
Now that you have a clear idea about the top Survicate alternatives, you can choose the one that best suits your business in terms of survey types, data required, budget, sample size, and others.
Each of these alternatives highlighted has its own strength, and unique features. As we conclude this in-depth piece, we hope this article has provided you with ample information to select the Survicate alternative that best aligns with the specific requirements of your business.
If you are still not sure which platform to choose, you can schedule a demo to explore more about the tool. Take advantage of this cost-effective platform, gather feedback, and get started today!